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Slack Slack-Certified-Admin Slack Certified Admin Exam Exam Practice Test

Slack Certified Admin Exam Questions and Answers

Question 1

Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins.

Where should Lydia go to allow these individuals to start inviting guests on Slack?

Options:

A.

Workspace Transfer Ownership page

B.

Organization Policies

C.

Workspace Invitations page

D.

Workspace Settings

Question 2

Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.

What should Anastasia do next?

Options:

A.

Ask the Sales team to react with :eyes: when they have read a message.

B.

Identify the most active members and ask them to post more in public channels.

C.

Provide additional learning and host a Slack day.

D.

Instruct Sales managers to use more @channel’s and @here’s in their announcements.

Question 3

Which of the following would most make your company a good candidate to use Slack’s Enterprise Key Management (EKM)?

Options:

A.

Your company’s employees primarily use unsecured mobile devices to access Slack.

B.

Your company frequently shares personally identifiable information (PII).

C.

You use Azure for all of your key management.

D.

Your company is in the public sector.

Question 4

Jose works at Globex and is a Slack administrator and Champion.

He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.

Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

Options:

A.

Ask the employees to search-first for the answer to their QUESTION NO:s, and if they are still unable to find the answer, post their own QUESTION NO:s in a public #help channel, where Jose and his team will respond in thread.

B.

Ask the employees to post their own QUESTION NO:s in a public #help channel, where Jose and his team will respond in thread.

C.

Post their QUESTION NO:s on their behalf in a public #help channel and respond in thread.

D.

Respond to each employee via direct message with the answer to their QUESTION NO:s.

Question 5

A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn’t want to burden her Workspace Admin team with requests for custom emoji uploads.

Which solution addresses the CIO’s concerns?

Options:

A.

Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.

B.

Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request customer emoji uploads.

C.

Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.

D.

Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request

custom emoji uploads.

Question 6

Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.

The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt want to keep #bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.

What should Britt do?

Options:

A.

Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.

B.

Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.

C.

Remove all members from #bread-buds, and invite them to #carbohydrate-chats.

D.

Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.

Question 7

Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels.

To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?

Options:

A.

Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.

B.

Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.

C.

Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.

D.

Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.

Question 8

Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.

What information should the Workspace Admin provide to help Mayim?

Options:

A.

The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages

B.

The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message

C.

Instructions on how to conduct a poll in channel asking members if they’ve been using channels or direct messages, using emoji for responses

D.

The number of messages posted in the #help-hr triage channel over the past 30 days

Question 9

The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.

As an Admin, what should you do to set them up for success? (Choose all that apply.)

Options:

A.

Allow everyone on the Customer Support team to approve and install the apps they need.

B.

Approve and install apps to integrate their support tools with Slack.

C.

Streamline an incident management workflow.

D.

Organize and name channels in a way that makes information, procedures, and policies easier for people to find.