On a list, what does each row show?
When an administrator sets a policy that is applied to all data entered into the Platform (UI, Import Sets, or Web Services), where does this policy run by default?
What are advantages of using spokes for integrations? Choose 3 answers
What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)
What section on a task record would you use to see the most recent update made to a record?
A manager is complaining that they can’t get the data they need on a report because the data resides in two different tables. This data is used for many different reports in their department. You have checked to see if dot-walking will meet the requirement, and it is not possible. What else might you try to help this manager?
Access controls are evaluated in this order:
1. Match object against table ACL
2, Match the object against field ACL
Within step 1 above, what order are the table ACLs evaluated?
An administrator creates "customer_table_admin" and "customer_table_user" roles for the newly created "Customer Table". Which ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles?
Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)
What instance resource allows you to access guided tours, information about actions, and instructions an how to use inputs and outputs in your flaw?
What actions art taken to filter a long list of records to show only those which have “email” Short Description?
Which admin role is required to make changes to High Security Settings?
What are examples of Ul Actions, relating to Lists?
Choose 4 answers
Which ServiceNow utility provides a modern interactive graphical interface to visualize configuration items and their relationship?
What feature do you use to specify which users are able to access a Service Catalog Item?
What section on the notes tab, shows the history of the work documented on the record?
When importing data from a spreadsheet, which step defines where the incoming data columns will be written in the receiving table?
What module enables an administrator to define destinations for imported data on any ServiceNow table?
A customer wants to be able to identify and track components of their infrastructure that support their ecommerce service. What ServiceNow products could support this requirement?
Choose 3 answers
A customer has asked for the following updates to a form:
* Make Resolution code mandatory, admin state is changed to Resolved.
* Hide major incident check box, unless logged in user has Major incident Manager role
What type of rules (s) would you use to implement this requirement?
If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?
A customer has asked for the following updates to a form:
* Make Resolution code mandatory, admin state is changed to Resolved.
* Hide major incident check box, unless logged in user has Major incident Manager role.
What type of rules (s) would you use to implement this requirement?
What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?
Which tables are children of the Task table and come with the base system?
Choose 3 answers
While showing a customer their incident form, they ask to change the Priority field title to display their internal terminology PValue. How would you do that?
Choose 2 answers
Which path would you take to access the table configuration page from a form?
Which helps to visualize configuration items and their relationships?
Which feature ensures data consistency white importing data using import sets and web services?
What is the language used for scriptingin ServiceNow?
What is the result of the order in which access controls are evaluated?
When would you use the following steps?
1, Homepage Admin > Pages
2. Right click on Homepage record
3. Select Unioad Portal Page
Which storefront is a single location for accessing pre-built spokes to quickly integrate with third-party services to build and share content?
Which script can run when a record is displayed, inserted, updated, deleted, or when a table is queried?
When you are viewing a record, like an incident, how can you detect if someone else is also actively working on the Incident? (Choose 2 answers)
How would you define an Access Control, to allow a user with iti role to have permission to create incident records?
What access does a user need to be able to import articles to a knowledge base?
How would you navigate to the Schema map for a table?
What is the most common role that has access to almost all platform features, functions, and data?
When using the Data Pill Picker, use which keys to dot-walk (6 fields in other tables?
Which is the base table of the configuration management database hierarchy?
On a form header, what icon would you click to access Template features?
On the Reports page, what sections allow you to see which reports are visible to different audiences? (Choose four.)
What are the steps to retrieve an Update Set?
Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?
When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)
When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?
A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
Incidents where the state is Closed
Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?
How are local flow variables accessed in the Flow Designer Data panel?
A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?
How can administrators utilize the same content for different notification channels?
What import utility do you use when the field names on the import set match the name of the fields on the Target table?
Group records are stored in which table?
What ServiceNow tables can Administrators define as "destinations" for imported data, when using Transform Maps in the System Import Sets application?
Which one of the following is an accurate list of changes that are captured in an Update Set?
An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?
What icon do you use to change the label on a Favorite?
ServiceNow contains a resource which provides the following:
A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.
A CMDB framework across our products and platform that will enable and support multiple configuration strategies.
What resource do these statements describe?
What is a Notification?
The ServiceNow Virtual Agent provides assistance within a messaging interface. Which capability allows end users to configure virtual Agent to intercept and help resolve submitted incidents?
Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?
Which module is used as the first step for importing data?
What is a key difference between Reporting and Performance Analytics?
Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?
What is the difference between a UI Policy and Data Policy?
Which icon would you double click, to expand and collapse the list of all Applications and Modules?
Which of the following are not included in an Update Set, by default? (Choose four.)
What are different types of Data Sources, which may be imported into ServiceNow? (Choose four.)
IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as
What is the primary application used to load data into ServiceNow?
What do you activate when you want to add applications or functionality within your development instance?
After finishing your work on High Security Settings, what do you do to return to normal admin security levels?
Which of the following is used to categorize, flag, and locate records?
Which certificate-based authentication methods can be enabled so that users can log into the Service Portal? (Select all that apply) Select 2 Answers from the below options
When impersonating a user for testing purposes, what is the best way to return the instance, logged in with your user account?
What function do you use to add buttons, links, and context menu items on forms and lists?
In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?
When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use?
On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?
What are the three permission requirements that must evaluate to true for an access control rule to apply?
Choose 3 answers
What kind of data can Import Sets use to populate tables in ServiceNow?
Which one of the following is NOT a type of Visual Task Board?
Which section of the ServiceNow UI allows you to perform a global search?
What are the two pathways to view feedback left on a published article?
Tables are made up of which of the following?
When working on a form, what is the difference between Insert and Update operations?
Which one of the following statements applies to a set of fields when they are coalesced during an import?
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
What are the 6 methods available for user authentication?
What is generated from the Service Catalog once a user places an order for an item or service?
What is the platform name for the User table?
Which one of the following statements is true about Column Context Menus?
UI Policy can make fields read-only, mandatory, or hidden.
What are the three components of a filter condition?
Which one of the following statements describes a characteristic of role assignment?
What is a formatter? Select one of the following.
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)
What displays a set of records from a table?
UI Action can prompt that an Incident has been successfully submitted.
Which one of the following statements is a recommendation from ServiceNow about Update Sets?
What is the Import Set Table?
What is the function of user impersonation?
Which technique is used to get information from a series of referenced fields from different tables?
What module in the Service Catalog application does an Administrator access to begin creating a new item?
The baseline Service Catalog homepage contains links to which of the following components?
What are the main UI component(s) of the ServiceNow Platform?
What is a Dictionary Override?
Which of the following is used to initiate a flow?
Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?
The display sequence is controlled in a Service Catalog Item using which of the following?
Which one of the following statements describes the purpose of a Service Catalog workflow?
Which configuration allows you to use a script to coalesce data in Import Sets?
As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?
What information does the System Dictionary contain?
Which statement is true about business rules?
A REQ number in the Service Catalog represents…
Which one of these applications is available to all users?
What are the two aspects to LDAP Integration?
Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and management assignments.
Where can Admins check which release is running on an ServiceNow instance?
In what order should filter elements be specified?
Which are valid Service Now User Authentication Methods? (Choose three.)
Which type of tables may be extended by other tables, but do not extend another table?
A role is recorded in which table?