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ServiceNow CIS-SAM Certified Implementation Specialist - Software Asset Management Professional Exam Exam Practice Test

Demo: 21 questions
Total 141 questions
Get CIS-SAM Full Access Download CIS-SAM PDF

Certified Implementation Specialist - Software Asset Management Professional Exam Questions and Answers

Question 1

You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)

Options:

A.

Reject

B.

Extend

C.

Cancel

D.

Activate

E.

Delete

F.

Renew

Question 2

Performance Analytics allows users to do which of the following? (Choose three.)

Options:

A.

Assess publisher compliance over a period of time

B.

View trends of software license allocations

C.

Configure software reclamation

D.

Remediate non-compliance

E.

Track usage of a particular software

Question 3

Match terms with the definitions related to Strategic Conformance:

Options:

Question 4

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

Options:

A.

Nothing happens.

B.

The user’s manager must approve or decline the reclamation.

C.

The reclamation candidate is removed from the candidate list.

D.

The software is reclaimed since it was not in use.

Question 5

By default, which ServiceNow role can view reconciliation results?

Options:

A.

sam_reconcile_user

B.

sam_user

C.

sam_viewer

D.

sam_cmdb_user

Question 6

Which catalog provides a collection of models in the environment?

Options:

A.

Service Catalog

B.

Item Catalog

C.

Product Catalog

D.

Vendor Catalog

E.

Model Catalog

Question 7

The process of determining compliance by comparing software rights owned with normalized software installations discovered is.

Options:

A.

Discovery

B.

Allocation

C.

Normalization

D.

Reconciliation

Question 8

The license metric attributes related list contains metric values set in software entitlements, and is used for reconciliation (metric group, license metric, and software model combination).

Options:

A.

True

B.

False

Question 9

When reconciliation is run, a list of product results displays the compliance status of software versions and editions with respect to discovery and entitlements.

Options:

A.

True

B.

False

Question 10

What are three ways to get software asset data into ServiceNow?

Options:

A.

Clone, Background Script, Discovery

B.

Import Data, Plugin, Clone

C.

Discovery, Import Data, Manual

D.

Plugin, Background Script, Manual

Question 11

Publisher information such as general availability and end of life dates will be provided as part of what feature within ServiceNow?

C.Reconciliation dimensions

D.License change projection

E.Software lifecycle content

F.Normalization suggestions

Options:

Question 12

For products monitored by System Center Configuration Manager (SCCM), what usage data point(s) are imported for reclamation analysis?

Options:

A.

Number of Times Used

B.

Average Use Time

C.

Last Used and Total Usage Time

D.

Last Used Only

Question 13

To run an on-demand reconciliation, which module would you navigate to?

Options:

A.

Software Asset > Discovery > Run Reconciliation

B.

Software Asset > Reconciliation > Run Reconciliation

C.

Software Asset > Discovery > License Workbench

D.

Software Asset > Reconciliation > License Workbench

E.

Software Asset > Reconciliation > Run License Position Report

F.

Software Asset > Discovery > Run License Position Report

Question 14

In defining a Custom License Metric, in the Reconciliation Order field, the‘metric rank priority’ number takes precedence.

Options:

A.

Lower

B.

Impact

C.

Higher

D.

WBS

Question 15

Software Asset Lifecycle has components.

Options:

A.

8

B.

6

C.

7

D.

5

Question 16

Which of the following are valid on import errors (vs. after import) when using the automated entitlement import feature? (Choose three.)

Options:

A.

Purchased rights should be greater than 0

B.

The end date must be greater than the start date

C.

Publisher Part Number and Software Model not found

D.

Duplicate entry

E.

Publisher Part Number already exists

Question 17

ServiceNow Discovery identifies the software running on an IP-enabled device during which of its phases?

Options:

A.

Classification

B.

Identification

C.

Port Scan

D.

Exploration

E.

Communication

Question 18

What is a first key step prior to uploading your entitlement import data via the ServiceNow-provided template?

Options:

A.

Ensure you have filled out every field in the template file

B.

Ensure the entitlement data is listed on the first tab of the template file

C.

Ensure you have downloaded and used the latest version of the template file

D.

Ensure you have the sam_user role assigned to you

Question 19

When receiving software related to a purchase order in ServiceNow, which data point is mandatory?

Options:

A.

Serial Number

B.

Assigned To

C.

Cost

D.

License key

E.

Asset Tag

Question 20

Which of the following is set in a software entitlement and used during reconciliation to determine your compliance position?

Options:

A.

Reconciliation rule

B.

Compliancy rule

C.

Baseline KPI

D.

License metric

E.

License allocation

Question 21

A software model can have up to how many catalog items?

Options:

A.

1

B.

2

C.

6

D.

10

E.

Unlimited

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Demo: 21 questions
Total 141 questions
Get CIS-SAM Full Access Download CIS-SAM PDF