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ServiceNow CIS-HR Certified Implementation Specialist-Human Resources Exam Practice Test

Demo: 6 questions
Total 44 questions

Certified Implementation Specialist-Human Resources Questions and Answers

Question 1

What type of information does the HR Profile contain?

Options:

A.

Personal employee data

B.

Group membership and role information

C.

User login and department information

D.

A user’s password

Question 2

If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?

Options:

A.

the activity must be manually closed by the HR professional

B.

the Lifecycle Event will be canceled

C.

the activity must be manually closed by the Subject person

D.

the activity will be skipped

Question 3

If a knowledge base and its articles have no user criteria selected, a user without a role can do what?

Options:

A.

read and contribute articles

B.

read articles, but not contribute

C.

can neither read nor contribute articles

D.

contribute, but not read articles

Question 4

In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?

Options:

A.

Matching Rules

B.

Client Rules

C.

ACLs

D.

Escalation Rules

Question 5

HR Profiles may be created for multiple employees using conditions and criteria in which module?

Options:

A.

Create Human Resources Profile

B.

Create new Case

C.

Generate HR Profiles

D.

Bulk Cases

Question 6

Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?

Options:

A.

Profile Writer [sn_hr_core.profile_writer]

B.

Profile Reader [sn_hr_core.profile_reader]

C.

HR Case Writer [sn_hr_le.case_writer]

D.

HR Case Reader [sn_hr_le.case_reader]

Demo: 6 questions
Total 44 questions