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ServiceNow CIS-EM Certified Implementation Specialist-Event Management Exam Exam Practice Test

Demo: 13 questions
Total 92 questions
Get CIS-EM Full Access Download CIS-EM PDF

Certified Implementation Specialist-Event Management Exam Questions and Answers

Question 1

What missing attribute would cause an event to have a state of Error?

Options:

A.

Metric Name

B.

Source

C.

Classification

D.

Node

E.

Severity

Question 2

A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.

What is the most likely cause of this issue?

Options:

A.

The support agent does not have the evt_mgmt_user role.

B.

The support agent only has the evt_mgmt_admin role.

C.

The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role.

D.

The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role.

Question 3

What are the server requirements to allow Operational Intelligence to successfully collect operational metric data via a push?

Options:

A.

This requires a minimum of three MID Servers - two for Event Management and one additional MID Server dedicated for use by Operational Intelligence (OI).

B.

This requires a MID Web Server in addition to the MID Server.

C.

Nothing additional is required; this is handled by the MID Server.

D.

This requires a minimum of two MID Servers - one for Event Management and one additional MID Server dedicated for use by Operational Intelligence (OI).

Question 4

Alerts are processed using which of the following? (Choose three.)

Options:

A.

Alert management rules

B.

Event action rules

C.

Event rules

D.

Scheduled jobs

E.

Java and Groovy scripts

Question 5

When are anomaly alerts generated by Operational Intelligence displayed in alert intelligence?

Options:

A.

When the statistical model threshold is breached

B.

When they are promoted to IT alerts

C.

When it is manually promoted in insights explorer

D.

When the anomaly score is greater than 100

Question 6

MID Servers provide important functions in your ITOM Health deployment.

What does MID stand for?

Options:

A.

Management, Instrumentation, and Discovery

B.

Messaging, Integration, and Data

C.

Monitoring, Insight, and Domain

D.

Maintenance, Information, and Distribution

Question 7

In the event table, which field maps the external attributes from the target system?

Options:

A.

Resource

B.

Description

C.

Source

D.

Additional Information

Question 8

If more than one event rule applies to a particular event or metric, which of the event rules will run based upon the Order of execution number?

Options:

A.

Only the event rule with the highest Order of execution number will run.

B.

Only the event rule with the lowest Order of execution number will run.

C.

All event rules will run, from the lowest to the highest Order of execution numbers.

D.

All event rules will run, from the highest to the lowest Order of execution numbers.

Question 9

How would you ensure the quality of data in your Configuration Management Database (CMDB) over time?

Options:

A.

Manually inventorying configuration items in the CMDB and eliminating duplicate configuration items (CIs)

B.

Only use the ServiceNow Discovery application to populate your CMDB

C.

Using only scripts to automatically monitor for and remediate duplicate configuration items (CIs)

D.

Having well-defined Identification, Reconciliation, and Relationship rules

Question 10

Which attribute is responsible for de-duplication?

Options:

A.

Metric_name

B.

Message_key

C.

Short_description

D.

Additional_info

Question 11

What event will cause Agent Client Collector self-monitoring to pause data collection?

Options:

A.

Communication with the MID server is lost

B.

The amount of host memory being used by the agent exceeds a threshold

C.

Communication with the ServiceNow instance is lost

D.

The amount of host disk space used by the agent exceeds a threshold

E.

The amount of host CPU being utilized by the agent exceeds a threshold

Question 12

By default, when are idle alerts are closed?

Options:

A.

After 7 days

B.

After 14 days

C.

After 30 days

D.

Never

Question 13

In order for SNMP trap notifications to appear in ServiceNow as events, what option must be enabled in the required MID server?

Options:

A.

MID SNMP trap listener

B.

SNMP event manager module for MID

C.

Event collector MID server extension

D.

SNMP agent for MID

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Demo: 13 questions
Total 92 questions
Get CIS-EM Full Access Download CIS-EM PDF