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ServiceNow CAD Certified Application Developer - ServiceNow Exam Practice Test

Demo: 63 questions
Total 254 questions

Certified Application Developer - ServiceNow Questions and Answers

Question 1

Which of the following methods are useful in Access Control scripts?

Options:

A.

g_user.hasRole() and current.isNewRecord()

B.

gs.hasRole() and current.isNewRecord()

C.

g_user.hasRole() and current.isNew()

D.

gs.hasRole() and current.isNew()

Question 2

Which of the following statements does NOT apply when extending an existing table?

Options:

A.

The parent table’s Access Controls are evaluated when determining access to the new table’s records and fields

B.

The new table inherits the functionality built into the parent table

C.

The new table inherits all of the fields from the parent table

D.

You must script and configure all required behaviors

Question 3

When creating an application through the Guided Application Creator, what are the options for creating a table? (Choose 3 answers)

Options:

A.

Link to external tables

B.

Create a table from scratch

C.

Create a table from a template

D.

Run import jobs

E.

Upload a spreadsheet

F.

Use API calls

G.

Extend a table

Question 4

Which one of the following is true for a Script Include with a Protection Policy value of Protected?

Options:

A.

Any user with the protected_edit role can see and edit the Script Include

B.

The Protection policy option can only be enabled by a user with the admin role

C.

The Protection Policy is applied only if the glide.app.apply_protection system property value is true

D.

The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store

Question 5

When configuring a REST Message, the Endpoint is:

Options:

A.

The commands to the REST script to stop execution

B.

The URI of the data to be accessed, queried, or modified

C.

Information about the format of the returned data

D.

The response from the provider indicating there is no data to send back

Question 6

Which method call returns true only if the currently logged in user has the catalog_admin role and in no other case?

Options:

A.

g_user.hasRole(‘catalog_admin’)

B.

g_user.hasRoleExactly(‘catalog_admin’)

C.

g_user.hasRoleOnly(‘catalog_admin’)

D.

g_user.hasRoleFromList(‘catalog_admin’)

Question 7

What setting allows users to view a Knowledge Base article even if they are not logged in?

Options:

A.

The ESS role

B.

The Allow All role

C.

The Public setting

D.

The View All setting

Question 8

What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?

Options:

A.

Import sets

B.

Update sets

C.

Transform maps

D.

System dictionaries

Question 9

When a ServiceNow instance requests information from a web service, ServiceNow is the web service:

Options:

A.

Publisher

B.

Specialist

C.

Provider

D.

Consumer

Question 10

Which of the following methods is NOT part of the ServiceNow REST API?

Options:

A.

COPY

B.

POST

C.

GET

D.

DELETE

Question 11

When creating new application files in a scoped application, cross scope access is turned on by default in which of the following?

Options:

A.

REST messages

B.

Table

C.

Script Include

D.

Workflow

Question 12

Identify characteristic(s) of a Record Producer.

Choose 3 answers

Options:

A.

Graphics can be included on the user interface.

B.

All records created using this strategy are inserted into the Requested Item [sc_req_item] table.

C.

You can script behaviors of fields in the user interface.

D.

They must be scripted.

E.

Each field prompts the user with a question rather than a field label.

Question 13

Which ATF Test step allows you to create a user with specified roles and groups for the test?

Options:

A.

Create a user

B.

Create a role

C.

Create a group

D.

Impersonation

Question 14

Which of the following is true for the Application Picker and Application Scope?

Options:

A.

Selecting application from the Application Picker does not set the Application Scope.

B.

Selecting Global in the Application Picker sets the Application Scope to incident

C.

Global is a reserved application which does not appear in the Application Picker

D.

Selecting an application from the Application Picker sets the Application Scope

Question 15

What records are used to track cross-scope applications or scripts that request access to an application, application resource, or event?

Options:

A.

Restricted caller access records

B.

Caller tracking records

C.

Access control level records

D.

Cross-scope access records

Question 16

In a Business Rule, which one of the following returns the sys_id of the currently logged in user?

Options:

A.

g_form getUserID()

B.

g_form getUserSysy

C.

gs.getUserSysID()

D.

gs.getUserID()

Question 17

How must Application Access be configured to prevent all other private application scopes from creating configuration records on an application’s data tables?

Options:

A.

You must create Access Controls to prevent all other application scopes from creating configuration records on an application’s data tables rather than using Application Access

B.

Set the Accessible from field value to All application scopes and de-select the Can create option

C.

Set the Accessible from field value to This application scope only and de-select the Allow access to this table via web services option

D.

Set the Accessible from field value to This application scope only

Question 18

Which one of the following database operations cannot be controlled with Application Access?

Options:

A.

Update

B.

Delete

C.

Create

D.

Query

Question 19

When debugging Email Notifications, what must you check on a user record?

Choose 2 answers

Options:

A.

The user must not be locked out.

B.

Delegation must be enabled.

C.

Active must be true.

D.

The First name and Last name fields must have values.

E.

The Email field must have a valid value.

Question 20

Which of the following CANNOT be debugged using the Field Watcher?

Options:

A.

Business Rules

B.

Script Includes

C.

Client Scripts

D.

Access Controls

Question 21

When building an extended table from a base table, which fields do you need to create?

Choose 2 answers

Options:

A.

The reference fields for the base table.

B.

The fields that are not in the base table

C.

The mandatory fields for the base table

D.

The fields that are specific to the extended table

Question 22

Which of the following statements is true about Guided Application Creator?

Options:

A.

The global scope option is turned on by default

B.

A scope application user role is automatically created

C.

Default access controls are automatically created

D.

The welcome screen appears every time a new application is created

Question 23

While on an Incident record, how would you add a Tag for "Special Handling" to the record?

Options:

A.

Click on the More options (...) icon, click Add Tag, type Special Handling, press enter

B.

On the Tag field, select Special Handling from the choice list

C.

On the Special Handling field check the box

D.

Click on the Context menu, select Add Tact, type Special Handling. press enter

Question 24

Which path would you take to access the table configuration page from a form?

Options:

A.

The Form Context menu > Configure > Dictionary

B.

The Form Context menu > View > Table

C.

The Form Context menu > Configure > Table

D.

The Form Context menu > View > Show Table

Question 25

Which of the following statements must evaluate to true for a user to pass an Access Control?

Choose 3 answers

Options:

A.

Other matching Access Controls for the records evaluate to true.

B.

Conditions configured in the Access Control must evaluate to true.

C.

The user must be granted access through a business rule.

D.

The user has one of the roles specified in the Required roles related list.

E.

Scripts configured in the Access Control must evaluate to true.

Question 26

Which of the following are configured in an Email Notification?

a)Who will receive the notification.

b)What content will be in the notification.

c)When to send the notification.

d)How to send the notification.

Options:

A.

a, b and c

B.

a, b, and d

C.

b, c and d

D.

a, c and d

Question 27

ServiceNow contains a resource which provides the following:

• A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.

• A CMDB framework across our products and platform that will enable and support multiple configuration strategies.

What resource do these statements describe?

Options:

A.

Common Services Data Model (CSDM)

B.

Configuration Management Database (CMDB)

C.

Information Technology Service Management (ITSM)

D.

Information Technology Infrastructure Library (ITIL)

Question 28

While showing a customer their Incident form, they ask to change the Priority field title to display their internal terminology Value. How would you do that?

Choose 2 answers

Options:

A.

Right click on Priority and select Configure Dictionary

B.

Right click on Priority and select Configure Display Settings

C.

Right click on Priority and select Configure Column

D.

Right click on Priority and select Configure Label

Question 29

You are developing the MyApp application that has a table, Table A. When the MyApp application is installed on an instance, you want Table A's records to be installed as part of the application.

Table A's records will be installed when:

Options:

A.

Table A is active and extends the Task table

B.

Table A's records are added to the application record using the Create Application Files context menu item

C.

Table A has an automatic number counter for new records

D.

Table A is not included in the System Clone > Exclude Tables list

Question 30

An administrator creates "customer_table_adminH and "customer_table_user" roles for the newly created "Customer Table". Which ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles?

Options:

A.

customer all

B.

customer.field

C.

customer.*

D.

customer.none

Question 31

Which of the following is NOT a caller access field option?

Options:

A.

Caller Tracking

B.

Caller Restriction

C.

None

D.

Caller Permission

Question 32

Which framework can automatically populate values for the Priority and Category fields based on the Short description field value?

Options:

A.

Action

B.

Assignment Rule

C.

Predictive Intelligence

D.

CSDM

E.

Ul Policy

Question 33

A graphical view of relationships among tables is a .

Options:

A.

Schema map

B.

Dependency view

C.

Graphical User Interface

D.

Map source report

Question 34

Which are reasons an application could be developed on the ServiceNow platform?

Choose 3 answers

Options:

A.

It uses forms extensively to interact with data.

B.

It needs workflow to manage processes.

C.

It requires reporting capabilities.

D.

It requires low-level programming libraries.

E.

It uses multimedia features.

Question 35

Which one of the following is the correct Link Type to select when creating a module that opens the Record Producer UI for a user rather than the ServiceNow form UI?

Options:

A.

Content Page

B.

Script (from Arguments)

C.

URL (from Arguments)

D.

HTML (from Arguments)

Question 36

What are three ServiceNow table creation methods? (Choose three.)

Options:

A.

Using legacy Workflows

B.

Upload and turn a spreadsheet into a custom table

C.

Using Flow Designer

D.

Use the Now Experience Table Creator

E.

Extend a table

F.

Create a custom table

Question 37

Is it possible to change an application's scope?

Options:

A.

Yes, but only from global scope to private scope

B.

Yes it's possible.

C.

No, it's not possible.

D.

Yes. but only from private scope to global scope

Question 38

The source control operation used to store local changes on an instance for later application is called a(n)

.

Options:

A.

Branch

B.

Tag

C.

Stash

D.

Update set

Question 39

What are the ways to designate data tables when Guided Application Creator (GAC)?

Choose 3 answers

Options:

A.

Upload an existing PDF

B.

Create a new table on the platform

C.

Use an existing table on the platform

D.

Upload an existing spreadsheet

E.

Upload an existing word processing document.

F.

Use a freeform database

Question 40

Which one of the following is the baseline behavior of a table in a privately-scoped application?

Options:

A.

The table and its data are not accessible using web services

B.

Any Business Rule can read, write, delete, and update from the table

C.

Only artifacts in the table’s application can read from the table

D.

All application scopes can read from the table

Question 41

When creating application tables, a user role is automatically added to the table record. Which other role does an application typically have?

Options:

A.

Application Manager

B.

Application Fulfiller

C.

Application Super User

D.

Application Admin

Question 42

From the list below, identify one reason an application might NOT be a good fit with ServiceNow.

The application:

Options:

A.

Needs workflow to manage processes

B.

Requires “as-is” use of low-level programming libraries

C.

Requires reporting capabilities

D.

Uses forms extensively to interact with data

Question 43

Which of the following is NOT supported by Flow Designer?

Options:

A.

Call a subflow from a flow

B.

Test a flow with rollback

C.

Use Delegated Developer

D.

Run a flow from a MetricBase Trigger

Question 44

Which options are strategies for debugging client-side scripts? (Choose 2 answers)

Options:

A.

g_form.addInfoMessage()

B.

gs.addErrorMessage()

C.

jslog()

D.

gs.log()

Question 45

Which one of the following client-side scripts apply to Record Producers?

Options:

A.

Catalog Client Scripts and Catalog UI Policies

B.

UI Scripts and UI Actions

C.

UI Scripts and Record Producer Scripts

D.

Client Scripts and UI Policies

Question 46

When configuring an Access Control which has no condition or script, which one of the following statements is NOT true?

Options:

A.

table.*will grant access to every field in a record

B.

table.None will grant access to every record on the table

C.

table.field will grant access to a specific field in a record

D.

table.id will grant access to a specific record on the table

Question 47

Which objects can be used in Inbound Action scripts?

Options:

A.

current and previous

B.

current and email

C.

current and event

D.

current and producer

Question 48

When evaluating Access Controls, ServiceNow searches and evaluates:

Options:

A.

Only for matches on the current table

B.

Only for matches on the current field

C.

From the most specific match to the most generic match

D.

From the most generic match to the most specific match

Question 49

If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?

Options:

A.

itil users

B.

Users with kb_user role

C.

Any active user

D.

No users

E.

Any user with an article's permalink

Question 50

Which server-side API debug log method is available for scoped applications?

Options:

A.

gs.print()

B.

gs.log()

C.

gs.debuglog()

D.

gs.info()

Question 51

As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

Options:

A.

Knowledge

B.

SharePoml

C.

Stack Overflow

D.

ServiceNow Wiki

E.

Knowledge NoW

Question 52

On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?

Options:

A.

Before, After Async, Display

B.

Insert, Update, Delete, Query

C.

Before, Synchronous, Scheduled Job, View

D.

Prior to, Synchronous on Update

Question 53

Which of the following is NOT a trigger type in Flow Designer?

Options:

A.

Outbound Email

B.

Application

C.

Record

D.

Schedule

Question 54

When creating a table in a privately-scoped application, which four Access Controls are created for the table?

Options:

A.

Insert, Delete, Query, Write

B.

Create, Delete, Read, Write

C.

Create, Delete, Read, Update

D.

Insert, Delete, Query, Update

Question 55

If the Create module field is selected when creating a table, what is the new module’s default behavior?

Options:

A.

Open an empty form so new records can be created

B.

Open a link to a wiki article with instructions on how to customize the behavior of the new module

C.

Display an empty homepage for the application

D.

Display a list of all records from the table

Question 56

What section on the Notes tab, shows the history of the work documented on the record?

Options:

A.

Journal

B.

Activity Stream

C.

Diary

D.

Timeline

E.

Audit Log

Question 57

Which one of the following is NOT a method used for logging messages in a server-side script for a privately- scoped application?

Options:

A.

gs.log()

B.

gs.error()

C.

gs.warn()

D.

gs.debug()

Question 58

What is the best UX format to use for lists and forms?

Options:

A.

Forms

B.

Lists

C.

Standard

D.

Classic

Question 59

Which of the following features are available to Global applications? (Choose two.)

Options:

A.

Automated Test Framework

B.

Source Control

C.

Delegated Development

D.

Flow Designer

Question 60

What tool is used to import data from various data sources, and map that data into ServiceNow tables?

Options:

A.

Transform Set

B.

Import Set

C.

Data Pack

D.

Update Set

Question 61

What Module Link type is used to access an Application Properties page?

Options:

A.

URL (from Arguments)

B.

HTML (from Arguments)

C.

Script (from Arguments)

D.

Single Record

Question 62

Which of the following is NOT a way to install an application on a ServiceNow instance?

Options:

A.

Install an application from the Application Repository

B.

Select the Copy button on the application record

C.

Download and install an application from the ServiceNow Share web site

D.

Download and install a third-party application from the ServiceNow Store

Question 63

How does ServiceNow match inbound email to existing records?

Options:

A.

Watermark

B.

Record link

C.

Subject line

D.

sys_id

Demo: 63 questions
Total 254 questions