SAP E_C4HYCP_12 SAP Certified Product Support Specialist - SAP Commerce Cloud Exam Practice Test

The files that you would ask for when troubleshooting a system crash are the specific scenario to reproduce the issue and the thread dumps taken right before the crash. The specific scenario can help you identify the root cause of the issue and test possible solutions. The thread dumps can help you analyze the state of the threads and identify any deadlocks, memory leaks, or resource contention.

The cases that you should treat as a support incident are when a partner contacts Product Support regarding a platform with slow performance or when a partner requests information on how to customize the backoffice. These cases indicate that there might be a problem with the standard functionality of SAP Commerce Cloud or that the partner needs guidance on how to use the product features. The other cases are not support incidents because they involve custom solutions or architectural aspects that are beyond the scope of Product Support

The root cause of the error is that the database engine verifies that the key is not unique and reports an exception. This happens when an attempt is made to insert a duplicate primary key value in the users table. SAP Commerce also verifies that the key is not unique and reports an exception. The current PK sequence value is not corrupt, nor is a primary key used instead of a unique index. 

You must set a reference to a specific job implementation within the CronJob before you can run it. The job implementation defines the logic and parameters of the CronJob. The other options are not mandatory for running a CronJob.

You can assign the session to an admin user or any member of the admingroup to run a FlexibleSearchService query without restrictions. These users have the ROLE_ADMIN assigned to them, which allows them to bypass any restrictions applied to other users or user groups.

SAP Commerce uses the LDAP protocol to import user and group data from an external LDAP system and to use the DSML protocol within LDAP. LDAP is a protocol for accessing directory services over a network. SAP Commerce can use LDAP to synchronize user and group data with an external directory server such as Active Directory or OpenLDAP. DSML is a protocol that allows LDAP operations to be performed using XML over HTTP. SAP Commerce can use DSML to communicate with LDAP servers that support this protocol. SAP Commerce does not convert LDAP query results to ImpEx, nor does it write actions to the connected LDAP system. Reference: 1