SAP C_S4CSV_2302 SAP Certified Application Associate - SAP S/4HANA Cloud public edition - Service Exam Practice Test

Set-up a special document type for the solution order.

Define a new business partner category for a subscription user.

Maintain a Communication User, System and Arrangement.

Define an item category to identify a subscription in a service order.

Communication API

Communication user

Communication interface

Communication arrangement

Communication system

Initiating billing in SAP Field Service Management updates the billing status of the service order in SAP S/4HANA Cloud.

After releasing the service order, a service call and the corresponding activities are automatically created in SAP Field Service Management.

The service order is replicated to a service order in SAP Field Service Management with the same document number as it has in SAP S/4HANA Cloud.

Once a technician is assigned, the technician is automatically updated in the corresponding service order document in SAP S/4HANA Cloud.

Review failed process steps.

Review the detailed action log.

Review canceled actions.

Re-run the test plan.

UI variants and changes

Custom business objects

Custom business roles

Migration projects

Renewing a service contract item automatically once its value limit has been exceeded

Monitoring of the automatic renewal of a service contract item

Automatic service order creation based on rules assigned to a service contract item

Managing billing document requests

Analyzing the financial performance of the service process using service contracts

Assign PFCG profiles to a business role

Maintain catalog roles

Maintain restrictions

Assign business catalogs to a business role

Before starting the actual repair process, you can perform a predefined set of preliminary work steps like disassembly.

Before starting the actual repair process, you can check whether enough capacity is available to start the repair process.

You can check whether all customer-related prerequisites for a repair process have been fulfilled like the existence of a (repair) contract.

You can decide for each repair object whether it needs repairing or should be sent back to the customer.

Integration with SAP ERP Customer Service (CS) for service contract processing

Integration with SAP Field Service Management (FSM) for service order processing

Integration with SAP Customer Relationship Management (CRM) Service for service master data management

Integration with other Line of Business (LoB) solutions from SAP S/4HANA Cloud (like Procurement and Finance)

A service notification

A billing document request (BDR)

A service order

A service confirmation

An option called Check Sales Items is available to check whether all required fields needed for follow-up processing have been specified in the solution order item.

Order type and item type/category determination for a sales order that is to be created, is performed in the solution order.

Since no sales order is created, an outbound delivery can be created directly for the solution order item.

An option called Check Sales Items is available to retrieve availability data for the sold product.

Use the Quality system to demonstrate SAP Best Practice processes.

Conduct the Fit-to-Standard analysis to gather configuration values.

Define the organizational structure and chart of accounts.

Conduct the Digital Discovery Assessment to identify extension requirements.