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SAP C_C4H520_02 SAP Certified Application Associate - SAP Field Service Management 2005 Exam Practice Test

Demo: 12 questions
Total 80 questions
Get C_C4H520_02 Full Access Download C_C4H520_02 PDF

SAP Certified Application Associate - SAP Field Service Management 2005 Questions and Answers

Question 1

Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.

Options:

A.

ACTIVITY

B.

MILEAGE

C.

WORKTIME

D.

EXPENSE

Question 2

Which of the following is a mandatory field when you create a Smartform template?

Options:

A.

Version

B.

Label

C.

Description

D.

Category

Question 3

Which of the following styles is available on a label element in Smartforms and Feedback?

Options:

A.

Underline

B.

Strikethrough

C.

Italicize

D.

Bold

Question 4

Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.

Options:

A.

The SAP support team can modify report templates.

B.

Administrators can preview report templates.

C.

Users can delete report templates.

D.

Users can modify report templates.

Question 5

What is the purpose of a visibility condition in Smartforms? Note: There are 2 correct answers to this question.

Options:

A.

It is used to hide a Smartform from the mobile device.

B.

It is used to change Smartform mode from development to active.

C.

It is used to hide specific chapters.

D.

It is used to hide specific elements.

Question 6

In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?

Options:

A.

Video chat

B.

No touch

C.

E-mail interaction

D.

High touch

Question 7

Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

Options:

A.

Can only be defined for mobile screens

B.

Can be used for field validation expressions

C.

Able to display custom translations

D.

Can define color coding

E.

Used to display, hide, sort, and group fields

Question 8

What information is stored in the QR code used in the Customer Self-Service portal?

Options:

A.

Customer Self-Service portal URL

B.

Moment-Sets specific short URL

C.

SAP Field Service Management URL

D.

Equipment specific short URL

Question 9

Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?

Options:

A.

Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.

B.

Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.

C.

Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.

D.

Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.

Question 10

How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.

Options:

A.

You can only reference DTOs via alias.

B.

You can only reference DTOs via variable definition.

C.

T-SQL is supported.

D.

DTOs have version control to support backwards compatibility.

E.

Core SQL is supported.

Question 11

You are a service planner in SAP Field Service Management. How can you find a suitable technician in the planning board?

Options:

A.

Use a checklist.

B.

Use a workflow.

C.

Use a filter.

D.

Use a business rule.

Question 12

Which field is mandatory when you create a service call on the SAP Field Service Management mobile app?

Options:

A.

Priority

B.

Contact

C.

Business Partner

D.

Equipment

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Demo: 12 questions
Total 80 questions
Get C_C4H520_02 Full Access Download C_C4H520_02 PDF