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SAP C_C4H450_21 SAP Certified Integration Associate – SAP Sales and Service Cloud Exam Practice Test

Demo: 24 questions
Total 80 questions

SAP Certified Integration Associate – SAP Sales and Service Cloud Questions and Answers

Question 1

What settings are created when you execute the connectivity report on SAP ERP?

Options:

A.

Ports, service bindings, change pointer activation, and report variants for periodic batch jobs

B.

RFC destinations, service bindings, partner profiles, ALE distribution model, and classes

C.

Ports, RFC function modules, outbound/inbound 1Docs, and segment filters

D.

RFC destinations, partner profiles, ALE distribution model, and report variants for periodic batch jobs

Question 2

When do you download the WSDL from the communication arrangement for integration between SAP S/4HANA and SAP Sales and Service Cloud?

Options:

A.

When using a user ID and password for the authentication

B.

After configuring the communication arrangement for the first time

C.

When using client certificates for the authentication

D.

After adding an extension field using the adaptation tools

Question 3

What advanced filter options are helpful when filtering messages in Web Service Message Monitoring in SAP Sales and Service Cloud?Note: There are 3 correct answer to this question. NO:

Options:

A.

User-defined status

B.

Timestamps

C.

Direction

D.

XML payload

E.

Service interface

Question 4

How is the SAP Sales and Service Cloud account number shown in the business partner record in SAP CRM?

Options:

A.

External reference field

B.

Identification number of type CRMPCD

C.

Relationship assignment block

D.

Custom field designated in the mapping

Question 5

Which configuration steps are mandatory when using SAP Process Integration? Note: There are 2 correct answer to this question.

Options:

A.

Configure the business rules

B.

Enhance the message mappings

C.

Download the enterprise services repository content

D.

Maintain the communication channels

Question 6

Which steps do you need to perform in SAP Process Orchestration when it is used for integration with SAP Sales and Service Cloud?Note: There are 2 correct Answer: to this question

Options:

A.

Define the technical and business system for SAPS/4HANA and SAP Sales and Service Cloud

B.

Set up the secure connection (SSL) in SAP S/4HANA

C.

Import the Enterprise Services Repository content

D.

Create an RFC destination to SAP Sales and Service Cloud

Question 7

When do you import an updated WSDL into SAP Cloud Integration?

Options:

A.

When the initial deploy fails and a new version of the WSDL needs to be exported

B.

When using a reduced IDoc, for example, MATMAS_CFS

C.

When fields required for the integration scenario have been added to the service

D.

When using a synchronous web service

Question 8

Which of the following are SAP recommendations for successful SAP Sales and Service Cloud integration projects?Note: There are 3 correct answer to this question. NO:

Options:

A.

Identify custom fields early in the project

B.

Include functional, integration, basis, and networking experts on the project team

C.

Set the expectation that prepaclra.ged integration requires configuration

D.

Create extension fields across all systems from the BTP subaccount

E.

Align business processes after setting up prepackaged integration

Question 9

What master data process flow is supported with the prepackaged integration content for integration between SAP Sales and Service Cloud and SAP S/4HANA?

Options:

A.

1. Replicate accounts and contacts from SAP S/4HANA to SAP Sales and Service Cloud.2. Update account details such as address and contact details in SAP Sales and Service Cloud. 3. Send updates back to SAP S/4HANA

B.

1. Replicate products from SAP S/4HANA to SAP Sales and Service Cloud. 2. Update product details such as net weight and material group in SAP Sales and Service Cloud. 3. Send updates back to SAPS/4HANA

C.

1. Replicate opportunities from SAPS/ 4HANA to SAP Sales and Service Cloud.2. Update opportunity details such as related products and status.3. Send updates back to SAP S/4HANA

D.

1. Replicate employees from SAP S/4HANA to SAP SAP Sales and Service Cloud2. Update employee details such as e-mail and phone number in SAP Sales and Service Cloud. 3. Send updates back to SAP S/4HANA

Question 10

Where can you find the most current SAP Cloud Integration content?

Options:

A.

SAP Service Marketplace

B.

SAP Help Portal

C.

SAP ONE Support Launchpad

D.

SAP API Business Hub

Question 11

What is the expected result in SAP Sales and Service Cloud after you perform the automatic code list mapping?

Options:

A.

The middleware is updated with new value mappings that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.

B.

The code list group in the communication systems and communication arrangements is updated with the code lists in SAP ERP or SAP CRM

C.

The codes in SAP Sales and Service Cloud are mapped to the Implementation Guide (IMG)settings in SAP ERP or SAP CRM.

D.

New mapping groups are created in SAP Sales and Service Cloud that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM

Question 12

Which objects are exchanged bi-directionally between SAP Sales and Service Cloud and SAP S/4HANA?Note: There are 2 correct answer to this question.

Options:

A.

Accounts and Contacts

B.

Products and Van Stock

C.

Invoice and Delivery Note

D.

Sales Orders and Quotes

Question 13

Which tools could be used for monitoring the message flow between SAP S/4HANA and SAP Sales and Service Cloud? Note: There are 2 correct answer to this question.

Options:

A.

Web Service Message Monitoring in SAP Sales and Service Cloud

B.

Security Artifact view in SAP Cloud Integration

C.

Web Service Utilities: Message Monitor (SRT_MONI) in SAP S/4HANA

D.

ORF Message Monitor (MONI_DRF) in SAP S/4HANA

Question 14

What are the benefits of using SAP Cloud Connector to integrate SAP Sales and Service Cloud with on­ premise solutions?Note: There are 2 correct answer to this question.

Options:

A.

No changes to inbound firewall settings necessary

B.

No installation inside the on-premise network necessary

C.

Built-in malware detection engine

D.

Fine grained access control to multiple systems and resources

Question 15

When integrating Marketing Attributes between SAP CRM and SAP Sales and Service Cloud, how is data exchanged?Note: There are 2 correct answer to this question.

Options:

A.

Marketing Attribute Definition is uni-directional

B.

Marketing Attribute Values are uni-directional

C.

Marketing Attribute Values are bi-directional

D.

Marketing Attribute Definition is bi-directional

Question 16

What security measure is mandatory in the architecture between SAP Sales and Service Cloud and SAP Cloud Integration?

Options:

A.

Forward proxy

B.

Client certificate authentication

C.

HTTPS communication

D.

Reverse proxy

Question 17

Where can you see the status of all deployed integration flows?

Options:

A.

Run View

B.

Settings View

C.

Monitor View

D.

Discover View

Question 18

Which of the following are prerequisites for using the standard integration content to integrate SAP Sales and Service Cloud with SAP ERP?Note: There are 2 correct answer to this question.

Options:

A.

SAP ERP 6.0 EHP O SP15

B.

Requesting a productive system

C.

SAP middleware

D.

Setting a restore point

Question 19

What is the correct area menu in SAP ERP and SAP S/4HANA that is a good starting point for integration relevant tasks?

Options:

A.

SAP- SD- COD- INTEGRATION - EXT

B.

COD- INT- MENU

C.

CRMPCD- INT- MENU

D.

COD- BYD- ERP- INT

Question 20

In the process of SSL handshaking, when client certificate based authentication is used, by which of the following certificate authorities (CAs) must the client certificate be signed?

Options:

A.

By any CA provided in the server list

B.

By any CA that is in the trust list of the client system

C.

By every CA provided in the server list

D.

By the same CA that signed the server's client certificate

Question 21

You are using SAP Cloud Integration as your middleware. You need to configure basic authentication to send messages from SAP S/4HANA to SAP Sales and Service Cloud.What are the configuration steps forSAP Cloud Integration to do so?Note: There are 2 correct Answer: to this question

Options:

A.

Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP Sales and Service Cloud communication user

B.

Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP S/4HANA communication user

C.

Update the integration flow parameters with the host and path of the SAP S/4HANA web service

D.

Update the integration flow parameters with the host of SAP Sales and Service Cloud and the relevant credential name.

Question 22

What do you have to consider when you want to leverage SAP Cloud Connector when communicating from SAP Cloud Integration towards an on-premise system? Note: There are 2 correct answer to this question.

Options:

A.

Maintain a Virtual-To-Internal system mapping inside of SAP Cloud Connector

B.

Maintain On-Premise as the Proxy Type inside the integration flow configuration

C.

Maintain Internet as the Proxy Type inside the integration flow configuration

D.

Make sure to always connect exactly one subaccount to each SAP Cloud Connector

Question 23

When does SAP recommend integrating SAP Sales and Service Cloud with SAP CRM?Note: There are 2 correct answer to this question.

Options:

A.

When the customer wants to leverage the on-premise business processes with innovations in SAP Sales and Service Cloud

B.

When the business processes provided in SAP Sales and Service Cloud are duplicates of the business processes used in SAP CRM

C.

When the end user must switch between SAP Sales and Service Cloud and SAP CRM in one object

D.

When SAP Sales and Service Cloud acts as a mobile layer on top of SAP CRM

Question 24

When you enable the replication of sales orders, which scoping option needs to be activated?

Options:

A.

Integration of Master Data

B.

Integration with SAP Cloud Identity

C.

Integration into Sales, Service, and Marketing Processes

D.

Integration with SAP ERP

Demo: 24 questions
Total 80 questions