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SAP C_C4H225_12 SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Exam Practice Test

Demo: 12 questions
Total 80 questions

SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Questions and Answers

Question 1

A contact no longer wants to receive SMS marketing messages from you, so opts out. What types of messages can you still send? Note: There are 2 correct Answer: to this question.

Options:

A.

Abandoned cart

B.

Order delay notification

C.

Password retrieval message

D.

Membership upgrade

Question 2

Your current loyalty plan is for the US only. The currency is: point. A new loyalty campaign is being planned by your marketing team and they want end users to collect stars in this campaign. Which of the following statements apply? Note: There are 2 correct Answer: to this question.

Options:

A.

You can only use points if your loyalty plan is based on points.

B.

You can set multiple currencies in one account.

C.

You can set multiple currency handling under Loyalty Management > Account settings.

D.

You cannot use plural in the name of the currency.

Question 3

In January you will want to target contacts who signed up in store during the festive holidays, so you want to segment by the registration source and the registration date. What field types do you need to create? Note: There are 2 correct Answer: to this question.

Options:

A.

Date

B.

Single choice

C.

URL field

D.

Multi choice

Question 4

You are trying to send a testmail, but the following error message appears: "Unable to launch mailing because some mandatory fields are empty or invalid. Please check all mandatory fields and try again." What could be causing this error? Note: There are 2 correct Answer: to this question.

Options:

A.

From (name) and From (email address)

B.

Image alternative text

C.

Style settings

D.

Subject line

Question 5

Which two mailboxes are the best practice for the Yahoo complaint feedback loop setup? Note: There are 2 correct Answer: to this question.

Options:

A.

complaint@your.senderdomain.com

B.

abuse@your.senderdomain.com

C.

bounces@your.senderdomain.com

D.

postmaster@your.senderdomain.com

Question 6

You have just made an API call and received an HTTP 400 response code. What is the specific reason for this?

Options:

A.

An internal issue occurred and you should try again.

B.

Your API credentials are incorrect.

C.

There is an error in the information provided that needs correcting.

D.

It indicates the call was successful.

Question 7

Some web recommender widgets can be placed on any page in your website. What are some examples of these widgets? Note: There are 2 correct Answer: to this question.

Options:

A.

Also-bought widget

B.

Home widget

C.

Last-purchase widget

D.

Personal widget

Question 8

What data collection commands does Web Extend support? Note: There are 3 correct Answer: to this question.

Options:

A.

Purchase

B.

SetCustomerId

C.

Review

D.

SetPassword

E.

Go

Question 9

Sarah left a product in her cart on your website. You’d like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?

Options:

A.

Web Extend event

B.

Wishlist event

C.

Product catalog update

D.

Mobile event

Question 10

You are building an abandoned cart program that uses a discount voucher. You don't want any users to receive more than 1 voucher in a 30 day period. There are wait nodes in the program that spam multiple days. Which participation setting do you need?

Options:

A.

Contacts can enter this program again 30 days and 0 hours after exiting it.

B.

Contacts can enter this program again 30 days and 0 hours after entering it.

C.

Contacts can enter this program only once, ever.

D.

Contacts can enter this program any time, even if they are still in it.

Question 11

You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?

Options:

A.

Analytics > Customer Lifecycle

B.

Analytics > Revenue Analytics

C.

Contacts > Combined Segments

D.

Management > Smart Insight Settings

Question 12

What actions can an account owner perform on the Security Settings page? Note: There are 2 correct Answer: to this question.

Options:

A.

Define the permitted email domains.

B.

Set up IP access control.

C.

Deactivate users.

D.

Create external events.

Demo: 12 questions
Total 80 questions