Salesforce Salesforce-Slack-Administrator Salesforce Certified Slack Administrator Exam Exam Practice Test

The member would be automatically added to the new workspace and would be unable to leave.

The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.

There will be no changes to the member’s workspace list.

The member would be automatically added to the new workspace unless it is a hidden workspace.

Convert the channel to private, and then archive it; members of the channel will retain access to the files.

Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.

Delete the channel; messages from a deleted channel are still available via search.

Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.

Multi-Channel Guest with access to all relevant project channels

Slack Connect direct message (DM) between the contractor and project lead

Single-Channel Guest with access to one project channel

Full member with access to the marketing workspace

Require users to sign out of Slack on their mobile device when its not in use.

Require mobile devices to have a passcode.

Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after specified time frame.

Do not allow Slack app download on corporate mobile dev ccs.

Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.

Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.

Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.

Create a separate hiring manager group direct messages (group OMs) for each Department.

Identify and restrict all apps that pose the most security risks to your organization, while automatically approving users to download any apps that don't fall within the restricted list.

Identify commonly used apps for your organization once per year, and set those apps to be automatically approved at the org level via whitelisting.

Require end users to rate the complexity of their apps as high, medium, or low risk before submitting an app approval request.

Create rules based on a chain of comparisons for each app request to be checked against and then approved or restricted based on the specified criteria.

Does the app support Data loss Prevention (DLP)?

Are competitors using the requested app'

Does the app support Enterprise Key Management (EKM)?

Does the app require a license?

What is the urgency level for the app request?

Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.

Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request customer emoji uploads.

Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.

Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.

These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding.

The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in.

When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention.

Admins can foster a sense of community by creating a group-only direct message (DM).

Direct all users to integrate their Google Calendar app by posting instructions in your #announcements channel and linking to the app's page in the Slack Apps Directory,

Connect Google Calendar to your company's email domain, and enable domain-wide

authentication for Google Calendar app in Slack to automatically install the app for all users.

Pre-approve the Google Calendar integration so users have the option to easily enable their own calendar apps.

Use the Admin API to automate approvals for Google Calendar app requests

Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.

Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.

Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.

Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.

Workspace Admins can see all direct message content at any time through the Admin console.

Slack data is stored on your company’s servers.

Slack data is encrypted at rest and in transit.

Slack members can only access Slack when on the corporate network.

Create a channel where the SMEs can submit suggested changes, and Org Admins can review and decide whether to apply the suggestions.

Promote the SMEs to Org Admin so they can manage the custom app as well as all other apps installed at your organization.

Encourage the developer team to use Workflow Builder to automate ticketing instead of creating a custom app.

Add the SMEs as internal app collaborators so they can directly manage the apps settings

Enterprise Grid only

Pro, business+ and Enterprise Grid

Free, Pro, Business+ and Enterprise Grid

Business+ and Enterprise Grid

G Suite Auth

Azure SAML

AuthO

Okta

Create new channels in Hurricane's workspace to mirror the channels in Tidepool's workspace.

Use the Move Channels page in the admin dashboard to move channels to Hurricane's workspace.

Export all public channels from Tidepool's Pro workspace, then import them into Hurricane's Business workspace.

Copy all of Tidepool's channels into Hurricane's workspace using Copy Channels on the Channel Management page.

A team of human resources members and hiring team members need to have an ongoing discussion regarding an open role, including discussion of rote requirements, compensation, and candidate information.

A team within your organization has announced that they’re kicking off a new project and will need a channel to collaborate.

A cross functional team would like to explore new ideas for providing customer value on a new product line.

Your organization is globally distributed and would Iike to create a channel specific to events occurring at your organizations headquarters location.

Preapprove the most common tools that workspace members would need, and provide the security team with this list Restrict apps that are not currently approved for use.

Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public ffplz-apps channel.

Turn on app approval within the Manage Apps dashboard. Limit app approval to Workspace Owners only using Slackbot. and let the security team know when new apps are approved in the ^team-security channel.

Create a public channel called ^triage apps. Implement a Workflow Builder workflow with a form that asks end users to submit their app request name and a v' rationale App Managers can then review and approve or deny the app from the App Directory.

A user will understand the purpose of using Slack for their work in a new shared way.

A user will learn several Slack channels they should join.

A user will be able to describe their permissions compared to admin permissions.

A user will know about newly released features.

Turn on Corporate exports to retrieve private data and store it elsewhere.

Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".

Enable DLP and quarantine all messages and files that need to be archived.

Use a third-party eDiscovery app to retrieve and store data in a data warehouse.

• Create an ordered list of conditional rules for app and integration approvals.

• Enable custom approval status notifications to requesters.

• Create rules at both the Enterprise Grid and workspace level.

• Create a list of trusted members for app and integration approvals.

• Enable custom approval status notifications to approvers.

• Create rules at both the Enterprise Grid and workspace level.

• Create rules to approve app3 and integrations based on their licensing cost.

• Enable custom approval status notifications to requesters.

• Create rules at the workspace level.

#team-

announce

#help

#proj

#slack

#ext

Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs).

Your organization s file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel.

File upload permissions to Slack Connect channels can't be restricted.

In a public channel, only admins can create an external link for a file.

Create a group direct message (OM) with the 10 employees in the LA region.

Create a Stack Connect channel with the 10 people aligned to the LA region.

Initiate direct messages (DMs) with each of the 10 employees aligned to the LA region.

Create a public channel (ex. #social-LA) and add the 10 people aligned to the LA Region

Their accounts will be deactivated, but they won’t be signed out of their devices. A session reset is also required.

Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons.

Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.

Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files won’t be deleted.

Any time. Workspaces created prior to domain claiming will be shut down automatically.

Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.

As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.

Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.

Create a new public channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.

Create a group direct message (group DM) with the two members of your team since they are the only ones involved in the planning process

Create a thread for planning in your existing team channel and ^mention the team members on the planning committee

Create a new private channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.

Ask the user to log out of the device by clicking End all sessions in their Slack settings.

Deactivate the user in slack, and reactivate them once the device is located-

Sign member out of the Enterprise Grid org by selecting Sign out erf Slack in the admin dashboard.

Notify the Workspace Owner(s) for the workspace(s) the user is a member of so they can temporarily remove the user from their workspace(s).

#sales-help-services

#acme-sales proj finance

#help finance

#announcements team

Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).

Contact Slack, and request access to export the required public channel data.

Use the import/Export Data tool under workspace settings to export the required public channel data.

Use the Discovery APIS to export the required public channel data.

Create a new private channel for the project, invite the team members and introduce yourself and the project scope. This will allow for increased transparency for the project team and ensure the details of the project are not exposed to anyone outside of the project team

Start a group direct message (group DM) with the members on the team introducing yourself and the project scope. This will allow members to have visibility into who else is on the team and provide a secure opportunity to ask questions.

Start a direct message (DM) with each member on the team, introducing yourself and the project scope. This secure approach will allow each member to reach out to you directly with questions before the project starts.

Create a new public channel for the project, invite the team members and introduce yourself and the project scope This will allow for increased transparency for the project team and help onboard new project members who may join in the future.

Create an org wide public channel for recruiting and hiring, and add all hiring managers in the organization.

Create an org wide private channel for recruiting and hiring, and add all hiring managers in the organization.

Create a private channel in the HR workspace, and add all hiring managers in the organization

Create a public channel in the HR workspace, and add all hiring managers in the organization.

Gather the data from the Manage Members section of each workspace's administration dashboard.

Open a ticket with Slack's Customer Experience team to see which guest accounts are active.

Export the data from the Members section of the org analytics dashboard.

Export the data using the Export Data tab in the org administration dashboard.

They are Slack Administrators, so they have the correct permissions to help the company manage change.

They actively communicate and promote transparency to reinforce the purpose and value of the tool.

They model best practices, and they can rally the team toward common goals.

They identify and implement key use cases for the tool and modify them over time to improve the team’s workflows.

Pro, Business+ and Enterprise Grid

Business+ and Enterprise Grid

Free, Pro, Business+ and Enterprise Grid

Enterprise Grid only

Allow all users to request new workspaces, and route the requests into an admin channel where admins can action the requests as a team.

Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM).

Turn off the workspace request process, and create a private channel. Only add members who you want to request new workspaces.

Turn off the workspace request process, and require users to direct message (DM) their workspace admin

Enable members to set their profile status to Away whenever they are not online.

Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours,

Enable members to view a recipient's local time within their profile before sending a message.

Enable members to set reminders for themselves to send the message during shared working hours

Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.

Only Org Owners can manage multi-workspace channels.

The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.

A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.

A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.

project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.

A manager schedules time to thoroughly review a product release with their team.

A manager is actively brainstorming with the leadership team on new department initiatives.

Use Workflow Builder to create multiple workflows that allow users to request the necessary approvals from a #help-slack channel.

Do nothing, as Slack's default settings automatically route approval requests to Workspace Admins through a Slackbot direct message (DM).

Post and pin a message with a request template in the #general channel that asks users to submit their requests in the #general channel.

Set up a #admins-approval channel, and change the settings for each request type to route approvals to the channel where Workspace Admins can approve.

Allow all workspace members to invite new members.

Invite all employees to the workspace by entering their email addresses in the invite

Direct your employers to access Slack through your identity provider (IdP).

flow from the workspace settings page.

Enable employees to sign up for the workspace using the company's email domain.

The candidate encourages Slack etiquette in channels and frequently answers slack-related questions from colleagues. They provide feedback to the current Workspace Admins on Slack settings and policies at the company.

The candidate has experience creating custom integrations to improve the onboarding process for the company's new hires.

The candidate worked closely with the finance team to set up and request Slack Connect channels with external partners. They also helped design the process for approving Slack Connect channel requests at the company

The candidate relies on Slack in their day to day role and frequently asks the IT team questions about Slack features.

Org analytics dashboard

Workspace analytics dashboard

Analytics members dashboard

Message activity analytics

25 integrations

10 integrations

Unlimited

5 integrations

There is a limit of ten org-wide channels, and this project would not necessitate creating one.

Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards.

Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees.

Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.

Member with no deactivation time

Single-channel Guest with deactivation time in six months

Member with deactivation time in six months

Multi-channel Guest with deactivation time in six months

Review the Slack Connect section of your Slack sidebar.

Review the Slack Connect connections In the org admin dashboard.

Search for Slack Connect channels in the channel management dashboard.

Export the list of Slack Connect channels from the analytics dashboard.

The employee of the partner organization is not a member of the Slack Connect channel.

The Slack Connect channel is private In the partner organization's workspace, so the employee cannot search for it.

The employee of the partner organization does not have posting permissions in the channel.

The Slack Connect channel may have a different name In the partner organization's workspace.

chat:write

admin apps-write

admin.conversations:read

chathistory

Change the permissions in the aCmin dashboard so that Slack Connect channels can be approved by any Workspace Admin or Workspace owner.

Advise all Workspace Admins and Workspace Owners to forward all Slack connect channel requests to Org Admins and Org Owners.

Use Slack's default Slack Connect channel approval permissions which slate only Org Admins and Org Owners can approve new channel requests.

Send all Slack Connect channel requests to a private channel on an Org Admin and Org Owner only workspace.

Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.

Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.

Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.

Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.

Ask the question, and if they are still unable to find the answer, post their own question in a public #help channel, where Jose and his team will respond in thread.

Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.

Post their question on their behalf in a public #help channel and respond in thread.

Respond to each employee via direct message with the answer to their question.

Google workspace single sign-on (SSO) and user groups on the Slack pro plan

Mandatory two-factor authentication (2FA) on the Slack free plan.

Mandatory SAML single sign-on (SSO) and identity provider (Idp) groups on Slack Enterprise Grid

SAML single sign-on (SSO) and identity provider (idP) groups on the Slack Business+ plan

Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.

Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.

A project team is discussing a lot of unexpected challenges that have occurred this quarter. This has resulted in some difficult comments and conversations in the project channel.

A new channel has been created for quarterly planning for a new account. Some participants are not accustomed to discussions being public and would prefer the project channel to be private so that others can’t read the conversations.

A team member has created a channel for an end of quarter event at their office location. The Information is not necessary for people who are located in other offices.

The finance team and select executives have been discussing quarterly planning in a public channel. The conversation had evolved to require discussion around quarterly earnings results that are not yet available for employees nor the public.

Use SCIM provisioning to create accounts for students and faculty members. Then, update their profile fields to reflect their title by syncing with the SCIM API.

Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group .. bulk to Workspace Admins.

Use "Just-in-time" provisioning to allow students and faculty members to create an account upon first login, eliminating the time and effort with onboarding new accounts. Then, promote each faculty member to Workspace Admin.

Use either \Just-in-time" or SCIM provisioning to invite students and faculty members to Slack. Then, create a user group of faculty members and promote that user group in bulk to Workspace Admins.

Lock guest invitations from each workspace's setting page.

Ask the Org Owner to make this change because only Org Owners can change org-level policies and settings.

Notify users that guest Invitations must be submitted at the org level In the announcements channel.

Lock guest invitations from the org admin dashboard.

Create a new public workspace called "Expenses" with access granted to all employees.

Create a private channel called #expense-system-updates with all employees added.

Create a new invite-only workspace called "Expenses."

Create a public announce-only channel for the expense system.

When a Multi-Channel Guest is Invited into one of the company s workspaces.

When working with contractors in a Slack Connect channel.

When sensitive information is placed in the incorrect channel and shared with other users.

Workspace Transfer Ownership page

Organization Policies

Workspace Invitations page

Workspace Settings

Notifies a group of members who often need to be notified at once. For examole:@managers

Sets channel management permissions at the workspace level.

Sets permissions on who can view your workspace analytics

Assigns default channels to users when they start working at the company.

Assigns default Slack app integrations to users when they start working at the Company.