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Salesforce CRT-550 Salesforce Certified Marketing Cloud Consultant Exam (SU24) Exam Practice Test

Demo: 14 questions
Total 151 questions

Salesforce Certified Marketing Cloud Consultant Exam (SU24) Questions and Answers

Question 1

A customer team wants to retarget subscribers who click on links of key items promoted across email campaigns. The customer has indicated the following:

* Emails will be built using a custom dynamic template for these messages.

* Links will vary over time and across campaigns.

* Click activity will be cross-referenced with subscribers' regional markets on a master subscriber data extension.

* Retargeting messages will dynamically populate content based on regional market.

In order for this solution to be viable, which skill set does the customer team need to possess?

Options:

A.

AMPscript

B.

SSJS

C.

SQL

D.

HTML

Question 2

A user in Marketing Cloud needs to send an email to a Salesforce Report via a Guided Send process.

How should the consultant meet this requirement?

Options:

A.

Create a Salesforce Data Extension for the user to select during a Guided Send.

B.

Assign the integrated user the Marketing Cloud AppExchange User permission set in Sales Cloud.

C.

Create data validation rules for the integrated user in Sales Cloud.

D.

Add custom links to the page layouts in Marketing Cloud

Question 3

A customer is interested in designing a solution to ensure that subscribers only receive categories of emails that they want to receive. The built-in subscription center will be used as part of the solution.

Which feature should be utilised to make this happen?

Options:

A.

Publication Lists

B.

Subscriber Keys

C.

Profile Center

D.

Send Logging

Question 4

NTO has scenario of a journey for "post-purchasing communication": which re-entry setting is correct?

Options:

A.

no reentry

B.

reentry anytime

C.

reentry only after exiting

D.

reentry after time

Question 5

Which data object should be used in conjunction with data extensions to create an opt- down strategy for customers?

Options:

A.

Profile attributes

B.

Preference attributes

C.

Publication Lists

D.

Preference Lists

Question 6

Northern Trail Outfitters (NTO) is considering adopting Attribute Groups when incorporating data from their external systems.

What statements are accurate regarding Attribute Groups?

Choose 2 answers

Options:

A.

They can contain only one data extension.

B.

They can be created by templates to accomplish certain tasks.

C.

They link data extensions to other data extensions or contacts.

D.

They replicate the structure from the external system data into templates.

Question 7

Subscribers are collected on a customer's website whose subscription database of record is Salesforce Marketing Cloud. The customer sends up to 5 emails per week based on subscriber activity.

The list is:

* Compiled in a database in the website Content Management System (CMS).

* Imported into Marketing Cloud nightly at 11 p.m.

What action should be taken if a third party is sending a message for the customer outside of the Marketing Cloud?

Options:

A.

Engagement metrics will be passed into Marketing Cloud.

B.

They will need to integrate with the Marketing Cloud SOAP API.

C.

Unsubscribes should be synchronized between senders.

D.

The third-party send list should be pulled from the CMS

Question 8

The customer has these requirements for storing engagement data in their data warehouse:

* All email open and click activity must be pulled daily from the Marketing Cloud.

* Output files must meet the specific requirements for the data warehouse.

* All the activity must be provided via FTP in one file.

Which automation workflow meets the customer requirements?

Options:

A.

Report activity that generates Recent Send Summary report > Report delivered directly to FTP

B.

Extract activity of Tracking Extracts that combines data into required file > Transfer activity

C.

Query activity to pull data view information > Extract activity of data extension > Transfer activity

D.

Extract activity of data view tables > Query activity to create the required file > Transfer activity

Question 9

Collect addresses through Smartcapture, segment the data, send emails referencing data from a data extension.

What skillset is needed ?

Options:

A.

AMPScript

B.

HTML

C.

CSS

D.

SQL

Question 10

Utilizing journey builder interactions for sending post-purchase communications to customers, what contact entry mode fits?

Options:

A.

Re-entry anytime

B.

Re-entry only after exit

C.

No re-entry

Question 11

A customer would like to send a quarterly re-engagement email to subscribers who have not opened in the previous three months. The customer's plans are to:

* Use an existing Paste HTML email for the first send.

* Make only minor changes to the email creative for future sends.

* Use an existing Measure to build the subscriber audience for current and future sends.

* Deploy emails manually for now, but possibly automate in the future.

Which configuration is recommended for the re-engagement email send?

Options:

A.

Triggered Send

B.

Guided Send

C.

Automated Send

D.

User-Initiated Send

Question 12

What are two ways Contact builder can alter the data in Data Extensions

Options:

A.

Add Single Record

B.

Extract Data

C.

Clear Records

Question 13

Which statement IS correct regarding the automation tools in the Marketing Cloud?

Choose 3 answers

Options:

A.

Automation Studio and Journey Builder allow users to define a wait state based on duration or duration + time.

B.

Automation Studio allows users to inject Contacts from a data extension into an interaction in Journey Builder.

C.

Like Journey Builder, Automation Studio allows users to define the parameters for a send within the tool.

D.

Journey Builder allows users to update a contact record in an interaction or import data into a data extension.

E.

Like Automation Studio, Journey Builder allows users to repeat an interaction indefinitely

Question 14

Northern Trail Outfitters (NTO) has decided to use Journey builder to launch event-driven lifecycle marketing programs. This includes personalized interactions with customers with the goal of increasing purchase frequency.

What two pieces of information would help NTO achieve this objective?

Choose 2 answers:

Options:

A.

Last purchase date

B.

Products purchased from a competitor

C.

Number of items per order

D.

Channel preference of customers

Demo: 14 questions
Total 151 questions