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Salesforce CRT-211 Prepare for your Advanced Administrator Certification Exam(SU24) Exam Practice Test

Demo: 35 questions
Total 240 questions

Prepare for your Advanced Administrator Certification Exam(SU24) Questions and Answers

Question 1

Cloud Kicks needs to automate several updates to lead records and update unrelated records. Select changes should happen every time a record is created or updated, Put other changes should only happen when the record is updated.

Which two options should the administrator use to automate these updates?

Choose 2 answers

Options:

A.

Use a Decision element with the "Only if the record that triggered the flow to run is updated to meet the condition requirements" option.

B.

Create a Process Builder that runs when a record is changed.

C.

Create a flow that runs when a record is created or updated.

D.

Use "formula evaluates to true" workflow rule with the ISCHANCEO function to make changes when the record Is updated.

Question 2

An administrator at Universal Containers has been asked by the compliance team to understand end track various sensitivity levels for its data In Salesforce. The administrator has enabled Data Classification end configured appropriate sensitivity levels. The compliance team would Ike a report showing field level sensitivity and classification.

What should the administrator recommend?

Options:

A.

Run the standard Data Classification report.

B.

Create a custom Entity Definition and Held Definitions report type.

C.

Use the Data Classification Metadata list view.

D.

Configure a custom Data Classification and Metadata report type.

Question 3

Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe.

What feature should the administrator configure?

Options:

A.

Enable the Case Feed.

B.

Create article types.

C.

Define data categories and visibility.

D.

Setup record types and page layouts.

Question 4

The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed.

What should be implemented to prevent this conflict from happening?

Options:

A.

Review the setup audit trail prior to changes.

B.

Refresh the full copy sandbox daily.

C.

Test changes in a shared sandbox.

D.

Build automation and validation rules using screen flows.

Question 5

At Cloud Kicks, the Sales team uses a specific dashboard to see how they are doing daily. The team has asked the administrator for an easier way to see this dashboard.

What should the administrator recommend?

Options:

A.

Add the dashboard to the Sales team's home page.

B.

Create a custom app with a dashboard.

C.

Email the dashboard to the Sales Team every morning.

D.

Update the Sales team's app with a new dashboard.

Question 6

Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The administrator is now concerned that they may need to make some adjustments to CK’s org to make it more secure.

Which tools should the administrator use to expose possible security risks within a Lightning web component?

Options:

A.

Health Check

B.

Master Encryption Keys

C.

Salesforce Optimizer

D.

Self-signed Certificates

Question 7

Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.

What action should an administrator take before the Relationship field can be deleted?

Options:

A.

Change the field type to a Lookup Relationship.

B.

Select the Allow Reparenting' checkbox on the Master-detail field.

C.

Uncheck 'Delete this record also' to turn off cascading deletes.

D.

Delete the Roll-up Summary field on the parent.

Question 8

The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce.

What tool should the administrator use?

Options:

A.

Data Import Wizard

B.

Quick Create

C.

Bulk API

D.

Mass Update

Question 9

Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated.

What should the administrator do to resolve this issue?

Options:

A.

Schedule Apex jobs.

B.

Delete all workflow rules.

C.

Add an invocable process.

D.

Consolidate automation tools.

Question 10

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

Options:

A.

A primary Account relationship Is required on a Contact regardless of the page layout settings.

B.

The Contact has Indirect relationships to other Accounts.

C.

The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

D.

Private Contacts need to be enabled in Setup.

Question 11

Cloud Kicks wants to force its users to set a value for a custom called Tier by answering a series of questions.

What two functions should the administrator use to ensure that users cannot bypass answering these questions in order to determine their Tier value.

Choose 2 answers

Options:

A.

Set up a list view for the list of questions.

B.

Make the field Read Only on the page layout.

C.

Set up a restriction rule on the field.

D.

Use a screen flow to ask the question.

Question 12

AW Computing continues to grow and has concerns about the volume of sensitive data being stored in its org. The administrator suggests utilizing Salesforce Shield.

What should the team consider before Implementing Salesforce Shield?

Options:

A.

Encrypted f elcz art j-ab e to be referenced in flows.

B.

Einstein Lead Scoring is available on encrypted fields.

C.

Paused flows can cause data to be saved in an unencrypted state.

D.

Shield Platform Encryption can be used with custom metadata types.

Question 13

Sales teams at Cloud Kicks ask each visiting customer to fill out a form that capturing their contact information and some basic footwear preferences. This information is saved to a spreadsheet and used by the sales team to alert their contacts when new shows are added to the inventory that matches their preferences. The sales team wants to be able to track this in Salesforce and see the information when viewing the contact

Record.

Which two ways should the administrator configure this requirement?

Choose 2 answers

Options:

A.

Data Loader

B.

Lookup Field

C.

Lightning Object Creator

D.

Schema Builder

Question 14

Cloud Kicks users report receiving an "Apex CPU time limit exceeded" error message when attempting to close certain opportunity records. This does not occur on every opportunity record change or for every user.

What is the recommended method for the administrator to identify the cause?

Options:

A.

Monitor with Login Forensics.

B.

Enable Debug Logging for users.

C.

Review the Setup Audit Trail.

D.

Set up Apex Exception Email alerts

Question 15

A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factor authentication.

Which two area should the administrator review to understand potential root causes?

Choose 2 answers

Options:

A.

Identity Verification History

B.

Login History

C.

Debug Logs

D.

Setup Audit Trail

Question 16

Ursa Major Solar has a global customer base. Recent issues with customs have greatly delayed shipping to Canadian customers. While the Country field is already on the page layout, the sales team wants Canadian customers highlighted as a potential challenge for fulfillment until the shipping issue is resolved.

How should the administrator solve this issue?

Options:

A.

Modify the page layouts to move the Country field into its own section.

B.

Add a rich text component to the Lightning page. Use conditional visibility to only show the component if the account is Canadian.

C.

Create an in-app guidance prompt for Canadian records.

D.

Create a new record type and page layout for Canadian customers, ensuring their pages look different.

Question 17

Users at Ursa Major Solar want to create complex dashboards with supporting charts based on data to come from a variety of sources, some of which live on the Internal company shared drives.

Which product should the administrator recommend to meet the users' needs?

Options:

A.

Lightning Dashboard Builder

B.

Report Bulkier

C.

List views

D.

Tableau CKM

Question 18

An administrator has created a flow that sends platform events whenever an opportunity is updated. An Apex developer has been tasked to write code that listens for these events. When reviewing the debug logs for a user, the developer can see that the flow ran, but the debug Information is missing.

What should the administrator recommend to assist with debugging?

Options:

A.

Select the Debug Enabled checkbox on platform events,

B.

Platform events are unavailable for debugging.

C.

Set a debug log on the Automated Process entity.

D.

Search the AppExchange to And a tool that assists with debugging.

Question 19

The finance director at Cloud Kicks asks the administrator for an exception report that shows all B2C accounts that are missing the credit card number. The credit card number is a classic encrypted field.

What action should the administrator take to meet this requirement?

Options:

A.

Add 'View Encrypted Fields' to a permission set assigned to Finance and system administrators and a summary report filtered by credit card number.

B.

Unmask the encrypted credit card number field to make it available and add a custom filter to a report where credit card number is blank.

C.

Build a custom checkbox called Has Credit Card' that Finance checks when a credit card is recorded and a tabular report filtered on the checkbox equal to false.

D.

Create a summary report that includes a cross-filter to the Account object with a sub-filter for credit card number equal to null.

Question 20

An administrator is asked to create a report to calculate the year-over—year changed in the dollar amount of a company’s opportunities.

What reporting tool should be used to complete this request?

Options:

A.

A row-level formula to compare amounts grouped by year.

B.

A joined report with two report blocks for each year

C.

A custom summary formula with PARENTGROUPVAL function

D.

A custom summary formula with the PREVGROUPVAL function.

Question 21

Cloud Kicks has an export of Order and Order Item data from an enterprise resource planning (ERP) system. The data must be imported into the Salesforce Order and Order Product objects, while maintaining the relationships in the data.

What are two ways the administrator should load the data?

Choose 2 answers

Options:

A.

Use an Upsert operation to load data.

B.

Use an Insert operation to load data.

C.

Replace the Salesforce record ID with the External ID.

D.

Map an External ID data value to the object.

Question 22

AW Computing has been advertising a new keyboard that was released at the beginning of the month. The sales team has an additional incentive to add the keyboards to every sale. The administrator already added the product to Salesforce but the reps are unable to select the product on the opportunity.

Which two options should an administrator check to ensure the product is available?

Choose 2 answers

Options:

A.

Confirm the correct price book is selected on the opportunity.

B.

Make sure the price book Is in the company currency.

C.

Ensure the product is associated with the correct price book.

D.

Verify the product has a start date entered.

Question 23

Ursa Major Solar customer records have a lot of fields and Lightning components to give users a variety of information and available functions. Recently,usrrs have noted that their pages take a long time to load and it's starting to negatively impact their experience.

What should the administrator do to help diagnose where improvements can be made?

Options:

A.

Check the debug logs found in the Environment section of Setup.

B.

Click Analyze from the Lightning App Builder toolbar.

C.

Review the debug logs from the Developer Console.

D.

Use the Apex debugger while loading a customer record.

Question 24

Ursa Major Solar has a training sandbox with 160MB of test data that needs to be refreshed every other day.

Which two sandboxes should be used in this instance?

Choose 2 answers

Options:

A.

Partial

B.

Developer

C.

Developer Pro

D.

Full

Question 25

Cloud Kicks (CK) is working on adding a Knowledge base to its online customer community. The administrator suggests using Salesforce Knowledge to meet this requirement.

What are three reasons CK should utilize Data Categories when creating articles in Knowledge?

Choose 3 answers

Options:

A.

Up to five Data Category groups can be created for segmentation.

B.

Data Categories help organize the Knowledge base content displayed.

C.

Every article is required to have a Data Category for sorting.

D.

Data Categories provide a way to secure access to the Knowledge base content.

E.

A Knowledge article can be tagged to more than one Data Category.

Question 26

The administrator at Ursa Major Solar has set up IT policies for all user passwords to be a minimum length of 3 characters and have an expiration period of 90 days. The security team recently decided that administrators of any system should have a 15-character minimum password with a 30-day expiration period.

Where should the administrator make this change?

Options:

A.

Organi2ation-wide password policies

B.

Password complexity requirements on the permission set

C.

Password Policies on the System Administrator profile .

D.

Session Settings on the User record

Question 27

Ursa Major Solar has a junction object that connects Docs with Solar Panels. The administrator needs users to be able to see all the solar panels that a Dot is related to. Users already have access to the Bot and the Junction, but not the Solar Panel object.

What access docs the user need to be able to see the solar panel records?

Options:

A.

Read permission is required on both master records.

B.

Access permission Is not required on either master record.

C.

Create permission Is required on both master records.

D.

Read permission is required on at least are master record.

Question 28

AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.

Which two considerations should an administrator remember about roll-up summary fields?

Choose 2 answers

Options:

A.

Roll-up types include COUNT, SUM, and AVG.

B.

Roll-up summary fields are created on the master side of a master-detail relationship.

C.

Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.

D.

Rollup fields are calculated prior to save.

Question 29

An administrator is planning he release process for the year. The team will be using change sets to process deployment to production.

Which three best practices should be considered?

Options:

A.

Plan your deployments around the production and sandbox maintenance schedules.

B.

Use matching names for global publisher layouts and Outlook publisher layouts.

C.

Be sure to test only after business hours the data after deployment.

D.

Make sure to deploy all dependent components.

E.

Make sure change sets are limited to 10,000 files.

Question 30

Ursa Major Solar uses the custom object Product Development to track Ideas R&D is wording on. A former administrator added the custom object Potential Name with a lookup to Product Development to allow R&D to track names under consideration for those product. The R&D manager recently ran a record and noticed several potential names where the relationship to the Product Development record was missing. The current administrator needs to change this relationship to master detail to ensure a potential name only exists when there is product development.

Which two options are available for altering the existing Potential Name records for the deployment of this change to be successful?

Choose 2 answers

Options:

A.

Move any Potential Name records with blank lookup fields to the recycle bin.

B.

Assign any Potential Name records with blank lookup fields to an existing record from Product Development.

C.

Remove any existing data in the lookup field n Potential Name records

D.

Remove the lookup field from the page layout so the data is maintained without changes.

Question 31

The administrator at AW Computing has received an email for a system error indicating that their organization has reached is hourly limit processing workflow time triggers.

Which two processes should the administrator review? Choose 2 answers

Options:

A.

Time-Based Workflows

B.

Paused now Interviews

C.

Apex Triggers

D.

Debug Logs

Question 32

Sales managers at Ursa Major Solar have asked for some additional automation around opportunity reminders. If the opportunity is in the Proposal stage a week before the close date, they want an email sent to the opportunity owner and manager. If the Budget Approved custom field is checked, the managers want to be notified immediately.

How should these requirements be met without using code?

Options:

A.

Create a schedule-triggered flow. Configure the trigger to flow weekly.

B.

Create a record-triggered flow with scheduled paths. Configure the trigger to flow after the record is saved.

C.

Create a record-triggered flow with scheduled paths. Configure the trigger to flow before the record is saved.

D.

Create a schedule-triggered flow for the Opportunity object. Configure the trigger to flow daily.

Question 33

A user started to work remotely. They are having an Issue logging in.

What could be the issue?

Options:

A.

The login session has expired for this user.

B.

They are signing in from a mobile device.

C.

The time zone for the profile is outside of login hours.

D.

The user Is not In the IP range for their profile.

Question 34

AW Computing has a private sharing model for Its accounts, but a sales rep occasionally needs ass/stance from an engineer. What feature should be used to grant the engineer access to the necessary account, while maintaining the company's data security?

Options:

A.

Permission Set

B.

Permission Set Group

C.

Account Teams

D.

Custom Profile

Question 35

Cloud Kicks has created a new flow that deletes records.

What should the administrator consider when testing the flow?

Options:

A.

Flows with delete elements cannot be debugged by the Flow debugged tool.

B.

Even if the flow is inactive, debugging the flow will delete the test record.

C.

Record deleted by Flow when debugging are hard deleted.

D.

Flow with delete elements need to ne inactivate to ensure that the test record is not actually deleted.

Demo: 35 questions
Total 240 questions