During the retrospective meeting, it is revealed that an external dependency is causing a reoccurring impact. The impact is that an external team is not providing a fix or a stable testing environment. The scrum master has been unable to resolve this after escalating the situation to upper management several times.
What should the scrum master do now?
Some members of an agile project team work remotely, so it is difficult to have regular face-to-face backlog grooming sessions. How should the agile practitioner ensure that the team is able to reduce miscommunication and rework in this environment?
A technical problem arises that will likely impact the stories planned for delivery in the current sprint What should the scrum master do?
After seeing the planned features (or an upcoming release, a customer notes that a vitally important and complex one is missing. The team estimates that this feature significantly exceeds its average velocity. How can this issue be resolved?
An agile team's client has been asked to expedite the delivery of the next release. By delivering one month early, the company can generate USS40.000 more than expected for the quarter. What should the agile team do?
A scrum master wants to encourage better collaboration within a collocated team and is coming up with a visualization method for the project. How could the scrum master promote transparency?
A large, corporate organization is forced to hire new team members in a geographically remote location from the current team. The manager of the department is concerned about the team not being colocated.
What behavior would indicate the team is not working well together?
During a sprint, the team encounters a technical problem that becomes an impediment to completing two stories What should the scrum master do?
Several new stakeholders are concerned about being asked to review a product demo before it is complete. How should the agile coach explain to the stakeholders the value of working this way?
The product owner working on an agile software development project has brought all the Scrum team members together for the first sprint planning meeting. The team has read the user stories and has provided estimates to complete these user stories. The product owner plans to empower the team to get the work done.
What is this an example of?
A team working with a new technology faces a significant amount of uncertainty about its ability to deliver stories due to technical issues. What should the team do?
Midway through a sprint, a team member discovers that the product design fails to adhere to the organization's enterprise architecture standards. Since this required escalation to the architecture team for further analysis and resolution, the team was unable to deliver its sprint goal and the sprint was cancelled.
What should the team have done to avoid this?
The project team is ahead of schedule and beginning lo gold-plate the feature included in the current sprint. What should the agile project manager do?
During a review session, an agile team presented done requirements to a group of stakeholders Stakeholder feedback indicated that the done requirements failed to meet the most pressing needs and provide value.
What should the team have done to prevent this?
The product owner of a team starts the iteration review with a quick walkthrough of the iteration goal, the list of planned stories with status and a demo of all the stories to the business. What should the product owner have done differently?
A team retrospective was going well until the team lead introduced the "define the next experiment" topic; then the discussion became an argument. A new team member feels strongly that the approach used on their previous team would improve this team's efficiency and effectiveness. The team lead is adamant that they remain with the current approach and the discussion dissolves into a circular argument.
An agile coach is assigned to help a project team that was recently co-located close to a very popular business Many team members visit this business during working hours which affects team performance.
What should the agile coach do to mitigate this issue?
A software development team is working in an environment in which increased competition, demanding customer expectations, and new technological developments pose significant challenges. How should the team plan improvements to their product?
An agile practitioner notices that a project is increasing open defect counts after every subsequent iteration. What should the agile practitioner do?
A development team for a small company experiences long delays between product completion and release for validation and testing. The company is concerned that this will impact its ability to compete in the marketplace
What analysis should the team use to understand the issues?
How can a scrum team obtain more feedback from a minimally responsive outside stakeholder?
An e-commerce company acquired a tool to customize subject line generation for marketing campaigns. In sprint planning, the team discussed integrating this tool with the customer relationship management system.
Which mitigation strategy is most appropriate to ensure the final product meets the business objectives? (Refer to the Risk Register Exhibit)
A project team for a local government is transitioning from a predictive development life cycle to an iterative development life cycle. The project sponsor has informed the team lead that the subject matter expert (SME) for the financial functions of the solution is overallocated, so the team needs to convert the previously gathered requirements into user stories.
What should the agile lead do?
During a daily stand up, the tester engages the developer in a discussion about what will be tested during unit testing versus regression testing. What should the scrum master do?
A development team is working on the implementation of a human resources (HR) solution. The team has decided to work together with different business units to deliver value early and often.
Which agile values are being practiced in this scenario?
A backlog for a project has been prioritized and a sprint has begun. A security issue has been revealed that needs to be addressed or large security vulnerabilities will be exposed.
How should the project manager proceed?
What should a product owner do when a new stakeholder is complaining that they are not receiving the relevant financial data regarding the project.
A scrum team is working together virtually. One of the team members sends a daily email to the other team members listing impediments that they find. During retrospective meetings, the team member complains that their colleagues fail to take actions on the impediments.
How should the team address this issue?
During an interview for an agile team lead for a global company, a candidate is asked: "How do you ensure your project is aligned with the stakeholders' priorities?"
How should the candidate respond?
A food company seeks additional business-to-business (B2B) revenues from some customers by
implementing purchase order (PO) functionality. To achieve this, the agile project team is exploring PO integration options (see item #3 in Exhibit A), as the product increment (PI) planning process is underway.
What should the project team do next?
An agile team is working on a new product and is behind with their deliverables for the quarterly release. The team discovers new issues during each iteration. They start working on the critical issues and sometimes forget to update the backlog. This leads to confusion, delays, and occasional rework.
How should the agile practitioner improve the team’s productivity?
During a retrospective meeting, a team develops a large list of initiatives All will have a positive impact and improve team performance What should the agile coach do next?
An organization wants to execute a corporate website redesign project using Scrum. There is an experienced pool of agile team members from a previous project, as well as a pool of available internal team members with some Scrum background.
What should be considered when selecting the team?
During the fourth sprint retrospective for an IT project, the team members develop a series of actions to improve problem solving in the next sprint. However, many team members are concerned that these actions will not be implemented, since there was no follow-up from the last retrospective meeting.
What should the scrum master do to improve team commitment to the recommendations from the retrospective meeting?
During sprint planning, team members have differing opinions on a feature that delivers business value but fails to provide a long-term solution for the customer How should the team resolve this?
During backlog refinement, a team routinely creates tests to demonstrate to the customer that each acceptance criterion has been met. Most acceptance tests results are observable or demonstrable, but testing for one requirement is providing a challenge to the team. The requirement states that the home button should be recognizable and the team is unsure how to test this.
What should the team lead do?
A project team held a working session with a finance team to understand the procurement process. After the meeting, while the agile lead was facilitating the value stream mapping exercise, one of the team members asked: "When calculating the cycle time, which factors should be considered?"
How should the agile lead respond?
Midway through a project the product owner learns from the sponsor that a major component, which is already 20 percent complete, is unimportant to users. The component was part of the approved scope and a key selling point for the project
What should the product owner do next?
A product owner worked with the customer to define the success criteria for the launch of a new product in the manufacturing industry. The project team responsible for development is seeking guidance on what to develop first.
Which two actions should the product owner take? (Choose two.)
After completing the release plan, the team realizes that the project is very likely to have a negative ROI What should the team do?
The executive leadership wants to understand ways to better deliver on time and on budget. What can the project team do to assist in achieving the organizational goal?
An agile lead is working on a project to build a new product that will bring substantial business value to a company. Company executives want to present the first release at an important industry fair the following month. The agile lead started the project the previous month, and the team planned the release to take 8 iterations. For the past 4 iterations, work has been performed as planned and on time. In the current iteration, however, one team member will be out for the remainder of the project. Without this team member, velocity would drop 30%.
What should the agile lead do to ensure the release will be on time for the fair?
The team underestimated the complexity of a story, resulting in new decomposition of the work to be delivered in the current sprint and items to be returned to the backlog. What should the Scrum Master do next?
During backlog refinement meeting, the new developer on the team asks the product owner to discuss a new performance threshold requirement and how it impacts the stories in the backlog. What should the team do?
A product owner feels that the last sprint failed to sufficiently deliver what was valuable to their organization's overall project goals. What should the scrum master mention at the next retrospective?
An agile practitioner wants to communicate the effect of technical debt on the project What should the practitioner do?
Project stakeholders are finding it difficult to know the real-time status of who has been assigned to various stories and the status of each work item. Which of the following should the agile project manager do?
A mobile application project is halfway through development. The team reaches a stabilized velocity after 8 iterations. The sprint duration is two weeks and requirements assigned by the product owner are not changing frequently.
What is the estimated time remaining for the project?
A scrum team has eight developers, but only two are database engineers. During the last few retrospectives, the team identified that most sprint stories are dependent upon database engineers. This has created a bottleneck in completing stories.
What should be proposed to the team?
During sprints, the development team members are frequently invited to various meetings to provide technical opinions, consuming the team's working time and causing compliance issues. Which action should the scrum master take to address this situation?
How should an agile project leader interact with the product owner?
An agile team is struggling with an issue. A team member mentions that another team had a similar issue that was resolved, but lessons learned documents are unavailable.
What should the agile practitioner do?
During planning sessions an agile practitioner notices that some team members do not share common ideas What should the agile practitioner do?
A project team's standups often run over the allotted time as members attempt to resolve issues. With a large team, this is leading to productivity impacts and bringing complaints from some members that the meetings are wasting their time when they are not directly involved in an issue’s resolution.
How can the project leader help to manage the team's time?
An agile team is working well together, but productivity has been flat. What can the project leader do to help them improve performance?
A scrum master is working with a team on a complex software project that is scheduled to run for 2 years with a series of product releases. The scrum master is responsible for planning the project for the next 6 months and has advised planning the project up front.
What should the scrum master do?
During a retrospective the agile practitioner discovers that a team member's process improvement idea has worsened the outcome What should the agile practitioner do?
A project team realizes that an important task on the iteration backlog will take more time than originally estimated What should the project team do?
In a planning meeting, the client does not have a clear understanding of the most beneficial features of a project, because there are too many stakeholders with different requirements. How should the project manager approach this project?
Midway through a sprint, a scrum team member advises the team of a new requirement that may change the initial scope. What should the team do?
A newly formed scrum team wants to foster an environment of transparency and experimentation. The team decides to use a Kanban board to record and track encountered impediments Emphasis is placed on how issues are resolved and the strategies for preventing them in the future Over time what will be the result of this approach?
During a retrospective, team members suggest process improvement ideas. The agile team lead knows that, while many of these ideas are different from standard practices, a few of them are good. What should the agile team lead do?
Based on the backlog metrics in the chart what can explain the jump in points at the end of iteration 4?
A scrum master is overseeing the launch of a chatbot for the service desk. Complaints come up post-release about edge case responses to queries. After analyzing the issues, the business decision was made to take the chatbot offline, resulting in workflow disruptions and risking the reputation.
How could this situation have been avoided? (Refer to Testing Protocol Table)
A project manager is leading a large agile project with multiple deliverables at each phase of completion. The project team has informed the project manager that the deliverables are completed per the team agreement.
Which agile practice should the project manager advise their team use to ensure deliverables are completed and ready for release?
In several recent agile team status meetings, there have been discussions about increases in costly bugs and late product deliveries, resulting in lower quality and higher costs. Team members feel they spend too much time in planning and process meetings, then feel rushed to complete their work.
How should the agile lead implement an effective and efficient solution?
A scrum master is part of a project team using technologies overseen by the IT department. The IT director oversees several company initiatives and is unfamiliar with the details of each one. As an active project stakeholder, to which meeting should the IT director be invited?
Why is stakeholder engagement important for project success?
During the project initiation stage, a team has estimated story points for all user stories. When the project team explained the minimum marketable feature (MMF), however, they were not confident that the solution would actually work.
What can the team do to better manage this situation?
Several team members have complained to senior management about their scrum master's processes. What should the scrum master do to address the team's process concerns?
An agile coach realizes that a team responsible for a major release is a few months behind schedule. The marketing department is unaware of this delay and is planning to start the marketing campaign and announce the release.
What should the agile coach do?
An agile lead is working with a team to deliver a new product. During a sprint, a junior team member has been taking too long to deliver a story. During daily coordination meetings, the junior team member does not mention any impediments they might be facing. Senior team members realize the delay but remain quiet. During a one-to-one conversation, the agile lead discovers the junior team member is struggling with a technical issue but feels too intimidated to ask for help.
What should the agile lead do?
An agile lead is working with a team to deliver a new product. During a sprint, a junior team member has been taking too long to deliver a story. During daily coordination meetings, thejunior team member does not mention any impediments they might be facing. Senior team members realize the delay but remain quiet. During a one-to-one conversation, the agile lead discovers the junior team member is struggling with a technical issue but feels too intimidated to ask for help.
What should the agile lead do?
An agile lead is experienced with predictive and agile approaches. The agile lead was recently invited by human resources (HR) to be part of a learning team. During roundtable discussions with the project management team, the agile lead states: "I foster a safe environment for disagreement so my team feels empowered to move forward without obstacles."
What is the agile lead attempting to highlight?
A Kanban team is struggling to prioritize and determine which tasks to handle first according to value. What should the team do to improve this situation?
While attending a conference, an agile practitioner learns of a new user interface (Ul) framework that could benefit the team. What should the agile practitioner do next?
A new product owner shares the product vision during the team launch event. The team asks for clarification on the product roadmap and its high-level features.
What should the product owner do?
A mature agile team welcomes a new member Due to poor experiences with a previous team, the new member is reluctant to communicate.
What should the agile project leader do?
One of the overseas stakeholders on an agile project has not been actively involved in the project's development. What would be the first step to reengage the stakeholder?
Based on the chart, what is the current status of the iteration when comparing story points planned versus completed?
An agile team is optimizing the workflow by investing in initiatives to identify and reduce unnecessary handovers and delays. What should the team do in this situation?
HOTSPOT
Organizations that implement agile project management focus on upgrading existing products and services through cost reductions, time savings, or quality enhancements for existing customers (i.e., operational agility). Organizations need to realize that the major financial gains from agile project management will result from the practice of what? (Select answer from dropdown)
A key stakeholder feels they do not understand the project at a comprehensive level. What should the agile practitioner do?
During an agile team retrospective, some junior team members discussed an approach that could improve the overall team performance. How should the agile practitioner handle the recommendation?
A project team identifies a number of technical challenges with features in the next sprint What should they do?
A senior manager has asked an agile team to ensure that the data for the burndown charts are updated in real-time. However, the team is not comfortable with this approach as they think this is not productive.
What should the scrum master do?
During a six-week iteration, an issue is identified by a team member. After analysis, the team member determines that it will take at least two weeks to resolve. What should the team member do?
A project was delivered in a foreign country for a big customer, but there are a lot of complaints about the way the functionality was implemented. Now there is a new project to fix the defects of the first one.
What strategy should be used to deliver it successfully?
When working on a new product, what should an agile team do to ensure alignment with external stakeholders?
After three iterations, it is identified that a project's underlying security structure architecture is unstable. While there is a technical solution, all work to date is flawed. This will impact several future business service offerings.
What should the product owner do to resolve this?
An agile leader notices that a team member is becoming very quiet and disengaged in meetings. What should the agile leader do to identify team members' personalities and motivators?
During the review session, the product owner discovers that the user interface has a response time of 10 seconds. The non-functional requirements state that it should respond in less than two seconds. The team complains that this requirement was not communicated to them.
What should have been done to avoid this?
A team member has spent 5 days on a spike and the first set of experiments has not been successful. The issue is the development team member has determined a short-term rather than a long-term solution.
What should the project leader do?
A team member is stressed due to a heavy workload, while other team members have some slack in their schedules How should the team lead address this?
A new CIO advocates an agile framework for new IT projects, but the team has reservations. How should the CIO ensure that the team will be aligned with this?
An agile lead has been assigned to a project to develop an innovative digital device for a consumer products company. The company asked the agile lead to use a Scrum approach to product development. The product owner has worked on Scrum projects before and is excited about the value Scrum will bring to the company.
What should the scrum master do first?
The agile practitioner has determined that two different team members are working on addressing the same major issue on the project. How should the agile practitioner address this?
During planning for the next iteration an agile team identifies most of the story points that are expected to be delivered How should an agile practitioner work with the team to help identify the iteration's remaining scope?
In a project, the customer asks for a requirement that clearly deviates from the contract terms. How should the contractor react?
A software team is developing a product in an environment with increased uncertainty. Although there is a clear vision of the goals to be achieved, the product owner is not fully certain about how some of the product features should work.
How should the product owner address this situation?
During project inception, an agile practitioner engages the stakeholder to ensure alignment on the project's strategy and vision. The stakeholder asks for detailed requirements, design and delivery plans.
What should the agile practitioner do?
During planning, a project team and sponsor created a visual representation of the high-level specifications of the features and user stories to be implemented in a product. Consensus was achieved on this high-level depiction of the product characteristics, but the sponsor is having difficulty understanding what to develop and when.
How should the project manager explain this to the customer and save time in the meeting?
The systems integrator for an enterprise resource planning (ERP) project has been onboarded. During an iteration planning session, the team determines that the next highest priority item will take longer than expected to complete in the current sprint.
What should the agile practitioner do next?
A team member does not understand what the project risks are or the impact that they could have. How should an agile leader communicate risks in a way that the team will understand?
An organization initiates a pilot project to introduce agile methodology for the successful delivery of projects. What should the project manager do to share this project's knowledge and learning with wider organizational business groups?
Daily coordination meeting attendance has been declining recently. Those who attend have little to contribute outside of what they are currently working on. The project manager met with the team to remind them of the importance of regular, face-to-face communication. The project team feels the daily coordination meetings are not adding value.
What should the project manager do?
While working on a sprint for a software development project, the team is unsure of how the feature should be designed. The project sponsor recommends developing a prototype of the user interface to discover more about this feature.
Why is the project sponsor making this suggestion?
An agile coach advised a project manager to continuously improve their ability to support their team and remove any obstacles in the project's way. What role is the agile coach advising to the project manager to take on?
A high-profile project team is struggling to meet planned velocity. During a retrospective, the team agreed that their lack of experience in the technology resulted in an excess of rework.
What should be done to resolve this challenge?
During product development, changes in technology and regulations require the team to reassess product architecture How should this technical debt be captured?
A project manager was assigned to lead the development of a new application for a company. The application will be widely used by all company employees around the world. During the firstmeeting with key project stakeholders, the project manager was asked to find a way to determinate all possible types of users who may interact with the application that is going to be developed.
What should the project manager do next?
An agile practitioner becomes a Scrum Master on an established Scrum team. After introductions, what should the agile practitioner do?
The product owner of an agile project is frustrated because the team is unable to deliver as many features as expected. The product owner asks the team to reduce test-automation levels, since the quality assurance team will test the product at project completion. The product owner expects that more features will be delivered in each iteration using this approach.
What should the agile practitioner do?
What do the principles of Extreme Programming (XP) include?
A team member has made a mistake on a project. How should the scrum master address the mistake?
A large project team of 20 people from different functional areas has just been formed and the project starts next week. The team will be working on a regulated and strictly controlled pharmaceutical product but does not have subject matter expertise.
Which two actions should the scrum master take as priorities? (Choose two.)
A large project team of 20 people from different functional areas has just been formed and the project starts next week. The team will be working on a regulated and strictly controlled pharmaceutical product but does not have subject matter expertise.
Which two actions should the scrum master take as priorities? (Choose two.)
A development team is calculating the number of story points they have completed at the end of an iteration. Although quality assurance (QA) passed and successfully demonstrated one feature, it is not being included in the release package.
Should the team add the feature's story points to their burndown chart?
An agile coach is guiding a team across multiple locations. They need a united communication approach that involves task-oriented communications and discussion boards with effectiveness.
Which method of communication would be most effective?
Midway through a sprint, the scrum master identifies that reassigning a certain task could help the team meet its sprint goals What should the scrum master do next?
How can an agile practitioner ensure that all key stakeholders are properly engaged in planning?
An agile team often fails to deliver its sprint goal. At a sprint retrospective, the more experienced team members complain that the less experienced team members are working too slowly. This creates tension in the team.
What should the scrum master do to remove this tension?
An agile team is working on the first sprint, and have already planned the second and third sprints. However, market conditions now require a change to the features. What should the product owner do?
An agile project manager notices that the product owner manages team members' day-to-day tasks in a way that distracts them from their core responsibilities. In addition, the team believes that their questions on product backlog prioritization are not being answered on time.
What should the agile project manager do?
Team A is working on the second sprint of a product release Team B which is an interdependent team located on the same floor, requires extensive and frequent information to complete its sprint goal.
What should the agile team lead do?
What can an agile team use to prioritize stories?
A company president is concerned about the impact of a natural disaster on the company. How should management identify areas to apply its resources and mitigate potential impacts?
Several potential risks have been identified for a new project that started last month. The project manager is worried that the team is not fully aware of these potential threats.
What should the project manager do?
The product owner is present at the sprint review meeting and states that an estimation for the end of the project must be shared with the company’s steering committee. The scrum master declares that the team reached an average velocity of 40 story points per sprint, considering a biweekly iteration. The team members predict that there are 240 story points remaining.
What is the estimated project conclusion?
A project manager is concerned that the team has misaligned expectations with some stakeholders, and that user stories were written only from a generic user's perspective. This may lead the team to miss stories for non-generic users.
What agile tools can help the team address these issues?
A member of a cross-functional project team is not able to attend regular status meetings and provide progress updates, which is impacting the productivity of the entire team. What should the product owner do to improve productivity?
A scrum master is observing the daily coordination meeting of an agile development team. The scrum master realizes that one of the developers is confused about a business rule for the solution they are building.
How should the scrum master address this issue?
A scrum team is working on an important project with a short deadline. To save time and reduce overhead, the product owner proposes that the regular sprint reviews should be cancelled and replaced with a review of each release according to the release plan.
What should the scrum master do?
A product owner is working on a special agile project for the automobile industry. The project team is responsible for all of the issues related to vehicle electronic control units. The team hasobserved a significant backlog of items in the “In progress' column (Refer to the kanban board). This accumulation is causing delays in task completion and impacting overall project timelines. The team operates in a dynamic environment where requirements frequently change, and stakeholders demand quick turnarounds.
What should the project team adopt to address this issue and improve task flow, considering all the demands?
Following an upgrade, a software support team is overwhelmed by the number of tickets being submitted by end users. The team's manager is pushing the team to "work smart" by focusing on activities that deliver the most value in the least amount of time.
What should the team do?
During the high-level estimation for a project, the team contacted the product owner about the client’s requirements. The team is seeking guidance as their estimate is too big and there is a risk of not finishing the project in time.
What should the product owner do to help the team?
An organization is shifting to an agile delivery methodology. An agile project manager has been assigned to the transformation project.
What should the agile project manager do to ensure a high level of adoption?
The team is aware that they will need to integrate a new component to their solution in the next few weeks. The team does not have any experience with this component.
What should the team do next?
An organization highly values security. However, a team member on a project has found a way to save time and money with less robust security features.
What should the team member do?
On an agile project, some of the development team is struggling to understand how the tasks and user stones fit into the overall product. How should this be addressed?
During a project review, the team discovers customer feedback that would add scope. The project leader is concerned that the team will be unable to incorporate this feedback and still meet the product launch date.
What should the project leader do?
A scrum team is experiencing lengthy discussions leading to no concrete actions during their scrum events. The scrum master determines that these inefficient meetings are producing waste.
What should the scrum master do to make the meetings more efficient?
Halfway through the execution of an agile project, a retrospective meeting is held. One of the team members believes that the actual time and cost to complete the work has consistently been greater than what was originally estimated.
Which of the following activities should be performed next?
During a daily stand up meeting, a developer expresses concerns that the selected technology limits the number of concurrent users. What should the agile team lead do?
The team is refining user stones during the backlog grooming session and confused on the acceptance criteria and level of details What should the agile practitioner do?
An agile team provides feedback that user stories include insufficient details to understand the requirements. What should the agile practitioner do?