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Pegasystems PEGACSSA72V1 Certified Senior System Architect (CSSA) 72V1 Exam Practice Test

Demo: 13 questions
Total 93 questions
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Certified Senior System Architect (CSSA) 72V1 Questions and Answers

Question 1

A user is processing a case and receives an error message that the system could not find an appropriate rule to use. Select two possible reasons rule resolution failed to find a rule to execute. (Choose Two)

Options:

A.

The context of the rule chosen by rule resolution does not match the context of the referencing rule.

B.

The availability of the rule chosen by rule resolution is set to Blocked.

C.

The rule chosen by rule resolution is in a ruleset that is not in the application's ruleset list.

D.

The user does not have appropriate privilege to access the rule chosen by rule resolution.

Question 2

In Pega Decision Management, which level of the proposition data model represents the purpose of the proposition?

Options:

A.

Group

B.

Proposition name

C.

Business issue

D.

Strategy

Question 3

What two artifacts must you prepare before delegating a rule? (Choose Two)

Options:

A.

An unlocked ruleset that is added to the Production ruleset list of the Application rule

B.

An Access Group that has access to the ruleset used to organize delegated rules

C.

A locked ruleset that is added to the Production ruleset list of the Application rule

D.

An Access Role that has access to the ruleset used to organize delegated rules

Question 4

Which of the following requirements can be implemented using Next Best Action?

Options:

A.

Provide the customer service representative with a list of potential reasons the customer has called.

B.

Provide problem-solving guidance for customer service representatives so every customer is treated consistently.

C.

Identify why response rates for a campaign in a region are lower than the company average.

D.

Reduce average handle time of each customer interaction to less than two minutes per incident.

Question 5

You want to improve the user experience for an application for users on mobile devices. Which three configuration options improve the user's ability to select and operate controls? (Choose Three)

Options:

A.

Use standard Pega controls rather than custom controls.

B.

Use links instead of a menu for navigation.

C.

Size clickable items no smaller than 44 x 44 pixels.

D.

Place controls in a Fixed layout to avoid screen wrapping.

E.

Configure the display of a Date Time field to use a native control.

Question 6

A flow action calls a pre-processing data transform to initiate values. There are several flow actions available for the assignment. You want to make sure that the values are only initiated once for each flow action.

How do you implement a solution?

Options:

A.

Add logic to the pre-processing data transform to test if values were already initiated.

B.

Do nothing. The pre-processing data transform is only called once for each assignment.

C.

Make sure that the flow action does not have the highest likelihood since it will always be invoked.

D.

Configure the data transform as post-processing instead of pre-processing.

Question 7

Which of the following statements is correct about global resource settings?

Options:

A.

Global resource settings allow you to execute connectors in parallel to improve performance.

B.

Global resource settings allow you to simulate data in an environment for testing purposes.

C.

Global resource settings allow you to automate the application migration process.

D.

Global resource settings allow you to update environmental variables without unlocking rulesets.

Question 8

Teams X and Y work on different enhancements in the same ruleset. The release date for each enhancement is uncertain.

Which two options allow each team to keep its work separate? (Choose Two)

Options:

A.

Apply privileges to the rules each team configures.

B.

Create a branch ruleset for each team.

C.

Create access groups for each of the teams.

D.

Create a new ruleset version for one of the teams.

Question 9

You populate a data page with product information. The product information varies based on the Product ID. Which implementation maximizes reusability?

Options:

A.

Create a data page and report definition for each context. Use parameters to filter the results of the response data transform.

B.

Create a data page sourced with a report definition. Circumstance the report definition based on context.

C.

Create a data page sourced with a connector. Specialize the data page by class based on context.

D.

Create a data page sourced with a report definition. Us^ parameters to specify a filter condition to retrieve specific results based on context.

Question 10

A client wants to replace the Pega 7 logo in the Case Manager and Case Worker portals. Instead of using the company logo, the client wants you to use the logos for each of the company's operating subsidiaries — a user in the ABC subsidiary sees the logo for ABC, and a user in the XYZ subsidiary sees the XYZ logo.

How do you ensure that each user sees the appropriate logo in their portal?

Options:

A.

Specialize the portal header in the division layer of the Enterprise Class Structure (ECS).

B.

Reference the appropriate image on the user's Operator ID record.

C.

Add a when condition to the portal record to determine which image to display.

D.

Circumstance the portal harness on the user's division.

Question 11

A requirement states that the Users role cannot open a purchase request during the Audit stage of the case life cycle. How do you identify the case stage to satisfy this requirement?

Options:

A.

Configure a When record.

B.

Configure an Access Deny record.

C.

Configure a Privilege record.

D.

Configure an Access When record.

Question 12

In which two situations do you use the PegaRULES Log Analyzer to analyze application performance? (Choose Two)

Options:

A.

Throughout the application development life cycle

B.

After the application is deployed to a production system

C.

During User Acceptance Testing

D.

Before migrating an application to a testing system

Question 13

Consider this business use case:

Responses to customer service requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers.

You create a service level agreement (SLA) to monitor response times. Which solution allows adjusting the response times on demand?

Options:

A.

Create multiple circumstances of the SLA to account for the seasonal adjustments.

B.

Define the response times using property values that are circumstanced to account for the seasonal adjustments.

C.

Plan a release cycle for updating the SLA for each of the expected seasonal adjustments.

D.

Delegate the SLA to the business managers so they can configure seasonal adjustments.

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Demo: 13 questions
Total 93 questions
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