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Nokia SDM_2002001050 SDM Certification - NI Exam Practice Test

Demo: 24 questions
Total 160 questions

SDM Certification - NI Questions and Answers

Question 1

What is NOT a risk response strategy?

Options:

A.

Avoid.

B.

Transfer.

C.

Accept.

D.

Report.

Question 2

Under what circumstances should the Project Manager include the costs associated to the execution of the Quality Management Plan in the Project Cost Baseline?

Options:

A.

Quality Management costs should not be part of the Project Cost Baseline as it is the obligation of the subcontractor to perform according to the contract.

B.

Quality Management costs should not be part of the Project Cost baseline but be entirely transferred to subcontractors that under perform.

C.

Costs associated to Quality Management should be considered only in very complex projects when the risk of quality issues cannot be fully mitigated.

D.

Quality Management Costs must be always considered in the project plan as the benefits outweigh the costs in terms of less rework, higher productivity and brings higher stakeholders satisfaction.

Question 3

Project "A" has experienced difficulties in the deliveries of one of its key suppliers. It has been estimated by the project team that, if the supplier is one week late for the next scheduled delivery, it will cost $10,000. The probability of the supplier being late is 50 %, based on the fact that this has happened before on the project. What is the expected monetary value of this risk event occurring:

Options:

A.

$3,500

B.

$7,500

C.

$5,000

D.

$10,000

Question 4

What is the recommended action when customer asks for a consistency check to his network planning files which was not included in NSN scope of work?

Options:

A.

Execute if there is a risk to harm the customer satisfaction.

B.

Initiate the Change Management Process.

C.

Execute but only with formal approval of the Project Manager.

D.

Execute if the task will not have a significant impact on the project cost and keep customer happy.

Question 5

In case a customer contract is not yet signed and a PO has not been received yet, in which circumstances can a service be subcontracted ?

Options:

A.

If the value of the Purchase Order does not exceed the approved cost baseline.

B.

If an Early Ramp-up Project (ERP) was approved.

C.

If subcontractor agrees to receive his PO later, after the customer PO is issued.

D.

If there is a formal approval from the Project Manager.

Question 6

What is the tool used by NSN to collect and communicate Demand Planning (forecast) and financial Latest Estimates (LE)?

Options:

A.

Rollo.

B.

NEROS.

C.

IPM.

D.

NELLE.

Question 7

What are the main benefits of keeping an action point list of open/closed issues with your customer?

Options:

A.

A properly followed-up action point list can be used to increase sales and create business opportunities with this customer.

B.

Avoid duplication of effort, clear responsibilities and proper follow-up of identified issues.

C.

It serves as the basis for contingency reserves revision.

D.

The action point list serves as evidence for objective achievements.

Question 8

A project got an engineer assigned with a competence level of 3, but should have one with at least a level 4. How does the PM react?

Options:

A.

The PM refuses to take the employee and insist on getting an engineer with level 4.

B.

The PM accepts the engineer and sends him to a classroom training.

C.

The PM accepts the engineer and agrees with him on a competence development path within the project.

D.

The PM refuses to take the employee and tries to find an available engineer on the external market.

Question 9

Why are PARD (Project Asset Rotation Days) and TILT (Telecom Implementation Lead-Time) KPI's closely related to each other?

Options:

A.

Because both KPI's are NI project related.

B.

Because PARD is influenced by the TILT KPI (influenced = if one is decreasing the other is also decreasing).

C.

Because both KPI's are CT cash flow related.

D.

Because TILT is influenced by the PARD KPI (influenced = if one is decreasing the other is also decreasing).

Question 10

In turnkey projects …

Options:

A.

… Site acquisition&permitting involves managing many external stakeholders out of NSN's direct control. It is therefore important to know the local rules well and to proactively communicate with all relevant parties at an early stage.

B.

... the global standard lead times for the different steps of the turnkey site process can be used to create a rollout schedule with the NEROS rollout simulation tool.

C.

… NSN prefers to delegate the responsibility to subcontractors and to outsource Project Management whenever possible due to the high risks involved.

D.

… change management should rather focus on unplanned site visits during implementation than on site design changes involving changes in Bill of Quantity for site materials.

Question 11

Through which tool and what trigger is a supplier work accepted by the project?

Options:

A.

IPM and the internal work acceptance Work Item

B.

IPM and the customer acceptance Work Item

C.

Rollo and the internal work acceptance Work Item

D.

SAP and the customer acceptance Work Item

Question 12

In turnkey projects

Options:

A.

… Construction Works scope is always included and optionally also Site Acquisition & Permitting.

B.

... the site acquisition agent does NOT have to bother about understanding the site requirements of Radio Planning and Construction Works teams. He is only responsible for getting the Lease and all Permits as fast as possible.

C.

… the main function of the Technical Site Survey is to give an opportunity to the landlord/house owner to meet all important people in the project team and on the customer side.

D.

… the Permitting process usually involves only one single permit which is required to build a new telecom site. It is important to know the local legislation in order to find out where to apply for this permit.

Question 13

There is a shortage in the delivery of a certain type of antenna needed for sites in your project. The customer is pushing you to complete the installations. What's the best way to proceed ?

Options:

A.

Tell the Customer that we have a force majeure issue that will impact the rollout and you will push Logistics to deliver the required antenna.

B.

Install a different antenna with similar characteristics and proceed with the rollout.

C.

Notify the Customer about the issue and propose acceptable alternatives supported by Network Planning experts.

D.

Install a different antenna and replace it later when the correct model arrives.

Question 14

A roll-out project has known a very difficult start with lots of delay. The customer now wants a meeting to discuss the project status and some key issues. What kind of report and KPI's could be used to demonstrate to the customer that the project is now under control and improving?

Options:

A.

Report showing Order intake figures, Cash flow and PARD KPI from beginning of the project till today.

B.

Report showing the PARD and TILT KPI from beginning of the project till today.

C.

Report showing RA + TILT KPI from beginning of the project till today.

D.

Report showing the amount of ordered equipment and their delivery lead-times.

Question 15

What is the first step a PM needs to do if a KPI, compared to the previous periods, is below the average?

Options:

A.

Organize asap a meeting with project stakeholders.

B.

Analyze if the variation compared to the average is within the same range as previous periods.

C.

Have a serious discussion with the project F&C and give him a final warning to improve the KPI.

D.

Initiate a recovery plan to improve the KPI

Question 16

What is the BEST timing to review the Estimate at Completion (EAC)?

Options:

A.

During the planning phase, in order to anticipate all possible risks.

B.

During project closurein order to consistently explain the Project results.

C.

During the entire project lifecycle, typically once per month.

D.

Each time the Cost and Progress Manager requests support to review cost deviations.

Question 17

Before which approval gate you have best possible influence on risks and the related costs?

Options:

A.

Gate 4.

B.

Gate 5.

C.

Gate 6.

D.

Project closing.

Question 18

The Project Manager is only authorized to place orders to vendors …

Options:

A.

1. if CT Head gave instruction for the order

2. within the guidelines and definitions documented in the Project Procurement Plan

3. if he has received a written offer from the supplier

4. using SAP or Modular Logistics System (MLS)

B.

1. within the approved scope of the project

2. within the guidelines and definitions documented in the Project Procurement Plan

3. using suppliers which have been approved for this specific project and with which valid frame contracts exist

4. using SAP or Modular Logistics System (MLS)

C.

1. after Gate 6 of the NSN Sales Process

2. if the PM has informed the procurement department

3. using suppliers which have been approved for this specific project and with which valid frame contracts exist

4. sending PO through email or fax to the supplier

D.

1. within the approved scope of the project

2. within the guidelines and definitions documented in the Project Procurement Plan

3. using suppliers with good reputation and a good personal relationship with the PM

4. sending the PO in written form such as email or fax.

Question 19

Internal acceptance is a milestone that will trigger:

Options:

A.

SAP Billing block released.

B.

SAP Goods Receipt.

C.

Customer invoicing.

D.

Cost Estimation To Completion (ETC).

Question 20

Which are the five competence levels used in NSN?

Options:

A.

- beginner

- basic

- intermediate

- advanced

- world-class

B.

- initial

- basic

- intermediate

- advanced

- world-class

C.

- initial

- basic

- intermediate

- professional

- world-class

D.

- initial

- basic

- medium

- advanced

- world-class

Question 21

Which of the following is an NI deliverable during sales phase?

Options:

A.

Logistics plan

B.

Project Target Agreement

C.

Care plan

D.

Acceptance procedure

Question 22

Which inputs are needed when doing the service demand plan update for a project?

Options:

A.

Project organisation chart, rollout schedule and WBS code.

B.

Line organisation chart, needed number of people and needed time frames.

C.

Rollout schedule, needed number of people, needed skills and needed time frames.

D.

Material list, rollout schedule and needed time frames.

Question 23

Which of the following statements about the project communication process is true ?

Options:

A.

The project Communication Plan documents all meetings and the relevant information exchanged from/to the customer (purpose, frequency, participants, chairman, the MoM writer and its distribution list and format).

B.

The project Communication Plan describes the information and communication needs of the project stakeholders.

C.

The project Communication Plan defines the project and site libraries (folder structures and its contents).

D.

The project Communication Plan documents all reporting (towards internal and external stakeholders), indicating the purpose, the frequency, the data source and its distribution (list and format).

Question 24

One of the outputs of scope definition is:

Options:

A.

Work Breakdown Structure (WBS).

B.

Change Management Plan.

C.

Scope management plan.

D.

Formal acceptance.

Demo: 24 questions
Total 160 questions