A company uses Dynamics 365 Sales. The company uses a browser-based app named Sales Hub.
You need ensure that users can access data from mobile devices.
Which app should users install?
You need to implement Microsoft Business Applications along with the Microsoft Power platform.
Which three Microsoft products are part of the Power platform? Each correct answer presents a complete
solution.
NOTE: Each correct selection is worth one point.
A company plans to implement Power Platform apps. The company does not plan to use any development tools or plug-ins.
Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company uses Power Platform.
You must ensure that users cannot share customer data with other users. You must also ensure that uses cannot connect to data sources unless you grant the user explicit permissions to access a data source.
You need to recommend solutions to meet the company’s security requirements.
Which two types of policies should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A rapidly growing company wants to empower users to build apps, automate business processes, and analyze data without requiring IТ expertise or development skills and without increasing IT expenses and dependencies.
You need to recommend tools so that users can accomplish specific tasks.
Which tools should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A company plans to use Power Platform to build apps which address specific business challenges.
You need to recommend the appropriate types of Power Apps to use.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
You have version 1.0.0.0 of a published Power Apps app. You create and publish version 2.0.0.0 of the app. A customer goes through the process of restoring the previous version of the app.
How many versions of the app are displayed in the Version tab for the app? To answer, select the appropriate option in the answer area.
A large retail company implements Power Apps, Microsoft Flow, and the Common Data Service.
The board of directors is asking whether users are finding value in the technology. The company would like to measure and report usage of the software.
You need to recommend a tool to determine software usage.
What should you recommend?
You are a customer service manager.
You need to implement a Power Apps portal that allows customers to submit cases.
Which type of data source is used?
A company has locations in multiple regions. The company develops solutions based on Power Apps and Power Automate.
You need to recommend features to support the implementation.
Which Power Platform features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company uses Power Apps.
You need to perform administrative tasks for the company.
Which admin centers should you use? To answer, drag the appropriate admin centers to the correct requirements. Each admin center may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
You need to explain the major components of the Common Data Model (CDM) and their functions.
Match each term to its definition.
Instructions: To answer, drag the appropriate term from the column on the left to its definition on the right. Each term may be used once, more than once, or not at all. Each correct match is worth one point.
NOTE: Each correct selection is worth one point.
This question requires that you evaluate the BOLD text to determine if it is correct.
You have a Power Apps app. You create a new version of the app and then publish the new version. A customer goes through the process of restoring the previous version of the app. In the Version tab for the app, you will see two versions of the app.
Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.
A travel company plans to use the Power Platform to create tools that help travel agents book customer travel.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
You are using Dynamics 365 Sales.
You need to create a Power BI report that includes customer office locations. The City and State columns
must be combined to form one column on the report.
What should you do?
You create a Power Bl dashboard that displays Common Data Model data. You need to share the Power Bl dashboard with coworkers and allow the coworkers to collaborate. What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A recent update has been made to a canvas app.
The update has caused a negative impact to users.
You need to roll back the app to a previous version.
What should you do?
You create reports within Power BI to report on the status of a project. A manager asks you to share the reports with other team members. You decide to create a published app and set permissions to allow other team members to view the reports.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company is using Power BI to build visualizations.
The company's IT support team needs to know when to install Power BI Desktop on users' computers and where the Power BI Service will suffice to perform tasks.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
You are using Dynamics 365 Sales.
You need to pull data into a Power BI report for your team. The City and State columns must be combined to form one column on the report.
Which function would you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company uses Microsoft Excel workbooks to store consolidated sales data. Workbooks are stored on OneDrive for Business.
Match each Power Bl feature to its requirement. To answer, drag the appropriate features from the column on the left to its requirement on the right. Each option may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
You are creating visuals in Power BI.
You create area charts, pie charts, and donut charts that use your company’s data.
You need to display the charts to others at the company.
Which two objects can you add the charts to? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company plans to create an information portal that managers can use to view critical information about their teams.
You need to recommend the type of Power BI components that the company should use.
What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE. Each correct selection is worth one point.
You are creating Power BI reports.
You need to choose which filters you can use for reports.
Which three types of filters can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A user is starting to learn about Power Apps.
Which objects should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You create a set of dashboards and reports for a project team that combines data from different sources in Power BI. Some of the data is considered sensitive.
You need to distribute the dashboards and reports securely to the team.
What should you create?
This question requires that you evaluate the BOLD text to determine if it is correct.
You have a Power BI report with a page named RevReceived. The page shows revenue received by your
company. You want to create an almost identical page that shows net revenue instead of gross revenue. To accomplish this task, you modify the RevReceived page.
Review the underlined text. If it makes the statement correct, “No change is needed”. If the statement is
incorrect, select the answer choice that makes the statement correct.
You are a district manager for a large retail company. You want to provide sales managers with deeper sales insights to ensure that they can make more informed decisions for their stores.
Store managers must be able to view data in near real-time.
You need to create and share a Power Bl dashboard that can be used by the store managers.
Which tools can you use? To answer, drag the appropriate reporting types to the correct requirements. Each reporting type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
You need to display sales orders greater than a specific threshold in a Power Bl report. What should you use?
You create a Power Virtual Agents chatbot for a company.
The management wants to learn about the effectiveness of the chatbot.
You need to identity the percentage of customers who stop responding to prompts from the chatbot.
Which report should you view?
A company is building an interactive chatbot to answer questions about product and product warranties.
You need to create conversation paths for questions about product warranties.
Which tool should you use?
You are developing a Power Virtual Agents chatbot for a company.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
You are creating a Power Virtual Agents chatbot for a company.
Which component types should you use for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You are authoring a Power Virtual Agents chatbot for a company.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
You are creating a Power Virtual Agents chatbot to help users search for available meeting rooms within a building.
The chatbot must meet the following requirements:
Allow users to initiate the chatbot by typing the phrase Help me Meeting Guru.
Provide meeting room capacity options of 1-4 people and 5-10 people.
End the chatbot session if the user attempts to schedule a meeting room for more than 10 people.
You need to identify the actions to use.
Which actions should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You are building a Power Virtual Agents chatbot for a company.
You are working with an existing topic and would like to call an action.
Which technology is available to perform the action?
You create a Power Virtual Agents chatbot for use with Microsoft Teams. You are testing the chatbot.
Testers report the following issues:
Changes that you make to the chatbot are not seen by testers.
When users enter the word refund the chatbot must ask the user the product for which they would like a refund. The chatbot does not ask the user for product information.
You need to determine what needs to be done to fix the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You are planning to allow members of your team to test your chatbot. You must ensure this is done in a secure way.
A team member named User1 must test the chatbot.
You need to ensure that User1 can complete testing.
What should you do?
You create a Power Virtual Agents chatbot for a company. The chatbot will use common channels and services by which the company communicates with customers.
You need to determine which services the chatbot can be used with or added to.
Which two services can the chatbot be used with? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company has an online store to sell toys. The volume of order tracking requests has increased.
You need to allow customers to use an interactive interface on the website to request order tracking Information.
Which technology should you use?
A company uses a manual process to manage escalations for customer support calls. You must use Power Automate to automate the process for routing escalated calls. You need to create the flow. Which type of connector should you use?
You are implement Power Apps tor a company.
Data from an online proprietary accounting system must be automatically updated every four hours in Microsoft Dataverse without creating duplicates. Only changes to the data must be added. Thousands of recants are added per hour.
You need to set up the technology to ensure that the data is Integrated awry four hours.
What should you do
You are creating a Power Apps app. You want to ensure that the app can be used by individuals who have a vision impairment. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A coworker is creating an app in Power Apps and needs to automatically synchronize data from an external source. The coworker is unable to locate a suitable Microsoft approved connector template in AppSource.
You need to recommend a solution for the coworker.
What should you recommend?
A toy company creates a text classification model in AI Builder to monitor customer feedback for specific key words.
When negative feedback is received for a toy, the company wants to proactively perform engineering reviews for the toy and schedule additional training sessions for workers who produce the toy.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company plans to use AI Builder to help improve business performance.
You need to determine which AI Models are available for use.
Which three types of models can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Your company wants to create a help desk system and implement Dynamics 365 Customer Service.
The company has the following requirements:
Provide an application to allow support team staff to chat live with a customer.
Automatically import data from a Microsoft Excel spreadsheet once a day.
Provide a chatbot that can assist customers who need support.
You need to determine which applications to use to meet the requirements.
Which applications should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You manage the support team at a rapidly growing company.
Support technicians need a better experience when logging and responding to support requests.
You need to recommend tools to help the company's needs.
Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A bank uses Power Platform apps and flows to support business processes.
The company would like to use historical client data to predict whether a client's loan application is likely to be approved or rejected.
You need to use AI Builder to implement the solution.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
A company plans to create a Common Data Service environment.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A manufacturing company is evaluating Al Builder.
You need to select Al Builder models to address specified requirements.
Which model types should you use? To answer, drag the appropriate model types to the correct requirements. Each model type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
You create a Power Virtual Agents chatbot.
You need to share the bot with other team members so that they can try out the bot before you share the bot with customers.
What should you use?
You are planning to use the Business Card Reader and Sentiment Analysis prebuilt AI models to build solutions.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company plans to implement solutions that use Common Data Service as a data storage.
You need to recommend features to meet the company's needs.
Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same tenant?
A company needs to create several workflows and applications to help streamline their sales operations.
You need to determine which applications are appropriate for given scenarios.
Which applications should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You create a business rule on contact entity to enforce the requirement that users must enter either a
telephone number, fax number, or an email when creating a new record.
The company decides to remove fax number from the condition.
You need to update the business rule.
What are two ways of achieving the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company plans to create Power Platform apps that consume industry-standard and proprietary data sources.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company has a website. The website includes a form that allows the company to collect information about leads.
You need to set up an automated workflow to create leads in Dynamics 365 Sales when leads are created on the company’s custom website.
What should you create?
A software company plans to use Power Automate.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
For which scenarios can you use Power Automate?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company plans to implement Power Apps.
following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A business plans to including AI Builder.
Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
This question requires that you evaluate the BOLD text to determine if it is correct.
A company requires that service representatives schedule customer visits every six months. Each service representative is required to enter a scheduled task for the next checkup as they are leaving a client site. A service representative wants to automate task entry by creating a business process flow that can be initiated from the service call screen on a phone.
Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.
Users within a company use Flow for personal productivity.
Users often overwrite their working flows by editing the definitions and are unable to undo changes after saving a flow.
You need to ensure that users can revert a flow to the current state.
Which two options can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
You need to use Microsoft Flow to perform data-management tasks when users interact with the sales
opportunities in Dynamics 365.
Which three types of triggers can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
You are new to working with Microsoft Flow. You create a flow that extracts birth dates for users and then
sends a birthday greeting email to users on their birthday.
The flow does not properly extract birth dates.
Where should you make changes?
A company plans to use Power Apps to connect to a series of custom services. There are no connectors available for the custom services.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Customer Service. The company uses a manual process to manage call
escalations.
You must use Power Automate to automate the process for routing escalated calls.
You need to create the flow.
Which type of connector should you use?
You are learning about Power Apps and how to use triggers.
Which objects should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You need to build a Power Virtual Agents chatbot for a company.
Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Supply Chain Management.
When a sales order is created for one of the customers that a specific user manages, a Microsoft Outlook task must be created to remind the user to perform any follow up activities that are required.
You need to implement the functionality to create Outlook tasks.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A project deadline is approaching. The project manager reports that there are still a number of critical tasks that are not complete.
You need to implement Power Automate to help streamline processes.
Which types of flows should you use? To answer, drag the appropriate flow types to the correct requirement. Each flow type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A user is trying to understand the differences between the various ways apps can be built by using Power Apps.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
You are creating a canvas app.
You need to configure the app.
Which two objects are provided by the connector? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
You have a Microsoft Excel workbook that contains a list of tasks for a project. You store the file in OneDrive for Business.
You need to create a canvas app that allows team members to update the status of their tasks.
What should you use?
A company is creating a canvas app to display data from a legacy system that is located on the company’s internal network.
You need to connect to the data.
What should you use?
A company plans to create canvas apps.
What is the minimum number of connectors required? To answer, drag the appropriate number of connectors to the correct drop scenarios. Each number of connectors may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company is building a Power Apps portal.
You need to select out-of-the-box portal types to meet the company's requirements.
Which portal types should you use? To answer, drag the appropriate portal types to the correct requirements. Each portal type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company's customer-facing applications must comply with Global Data Protection Regulations (GDPR) regulations.
You need to recommend actions to help ensure GDPR compliance.
Which two features should the company use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A company is considering implementing PowerApps to help manage business processes. Users are trying to understand the purposes and benefits of PowerApps components.
Match each benefit to its tool. To answer, drag the appropriate benefit from the column on the left to its tool on the right. Each benefit may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
You are creating a canvas app that will be used in several countries/regions.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company is building a model-driven app.
You need to create and configure the objects needed for the app.
Which component categories should you use? To answer, drag the appropriate component categories to the correct objects. Each component category may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company has a Power Apps app that is used by most employees. The company is expanding to other
countries/regions.
You need to recommend a solution to translate text generated within the Power Apps in near real-time.
What should you recommend?
You create a canvas app by using the Generate from data feature. The app connects to a Microsoft SharePoint list.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company is considering implementing Power Platform.
For which three scenarios should you consider implementing Power Apps portals? Each correct answer
presents a complete solution.
NOTE: Each correct selection is worth one point.
You are designing a Power Apps solution that allows users to upload a status report directly to the company Microsoft SharePoint project management site from their mobile device.
For each of the following statements, select Yes it the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
