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iSQI CPUX-F UXQB Certified Professional for Usability and User Experience- Foundation Level (CPUX-F) Exam Practice Test

Demo: 14 questions
Total 99 questions

UXQB Certified Professional for Usability and User Experience- Foundation Level (CPUX-F) Questions and Answers

Question 1

Choose the statements that are correct about organisational requirements;

Options:

A.

Market requirements and organisational requirements are examples of requirements from stakeholders who are not users.

B.

A requirement can be a qualitative user requirement or a quantitative user requirement

C.

To convert user needs and user requirements into a working interactive system

D.

An organisational rule that users have to follow when conducting their tasks.

E.

Organisational requirements are requirements on the users that lead to requirements on the interactive system.

F.

A statement of what users must be able to locate, recognise, understand, select or input as part of conducting a task with the interactive system to meet identified user needs in a specified context of use.

Question 2

Fill in the blank:

The context of use description is the basis for identifying ________ and tracing them back to their__________.

Options:

Question 3

Fill in the blanks:

A usability_________ shows what representative users are able to accomplish with the interactive system when they carry out representative__________. Eliciting__________ opinions from users, or _________ them, is not part of a usability__________.

Options:

Question 4

A low-fidelity prototype is:

Options:

A.

A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.

B.

A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.

C.

a conveyed idea in the form of mental images.

Question 5

What is the information architecture?

Options:

A.

A narrative text description that describes an intended usage situation with the interactive system under development.

B.

The information architecture is the naming and structuring of the information that is accessible to users

C.

The logical organisation of the units of displayed information that comprise the user interface

D.

A sequence of visual frames illustrating the interplay between a user and an envisioned interactive system.

E.

A representation of all or part of an interactive system that, although limited in some way, can be used for analysis, design and usability evaluation.

F.

A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.

Question 6

A colleague is planning interviews with users of a restaurant review system. Among other questions, their interview checklist includes the question

How do you choose a restaurant?

Which two of the following terms best characterise this interview question?

Options:

A.

Closed

B.

Formative

C.

Leading

D.

Neutral

E.

Open

F.

Summative

Question 7

Which three of the following guidelines are important for a successful contextual interview?

Options:

A.

The interview must be contextual

B.

The interview must not be contextual

C.

The interviewer is the master and the user is the apprentice

D.

The user is the master and the interviewer is the apprentice

E.

The interviewer must ask neutral questions

F.

The interviewer must ask leading questions

Question 8

Pick which are subtasks:

Options:

A.

Rent a car

B.

Cancel a car rental reservation

C.

Register on a car rental website

D.

Log in to a car rental website

E.

Enter the password

F.

Book a flight

Question 9

A human-centred________user requirement is a required level of usability to meet identified user needs expressed in terms of measures of effectiveness, efficiency, satisfaction, accessibility, user experience and avoidance of harm from use in a specified context of use.

Options:

Question 10

Which one of the following statements is INCORRECT?

Options:

A.

Usability evaluation is always required in human-centred design

B.

Usability evaluation is a key element in an iterative humancentred design process

C.

Usability evaluation is most important during the phase "Analysis: understand and specify the context of use" •

D.

Usability evaluations should be conducted as early as possible, because problems that are discovered early are cheaper to correct than problems that are detected late in the development

E.

Paper prototypes are suitable for usability evaluation

F.

Usability evaluation continues until the user requirements are met

Question 11

16. Alice and Bob have a passion for the theatre. For Bob's birthday, Alice decides to buy them both theatre tickets. She goes online to find and book tickets for a production that she thinks they will both enjoy. After the performance, Alice talks to Bob about the whole experience

1. The online ads that attracted Alice to the website claimed "Buy your tickets in under 60 seconds! Guaranteed!" It took Alice about 5 minutes to buy her tickets. "I couldn't work out how to select my tickets - that made me feel stupid", Alice explains to Bob

2. Alice thought the website looked attractive

3. Once she had selected the tickets, the checkout process seemed easy

4. When Alice and Bob arrived at the theatre, they were told that their printed tickets were not valid; they argued with the usher for ten minutes before someone in the box office confirmed their tickets were genuine and they

were allowed in

5. Alice pre-ordered their interval drinks on the website, as they were offering a 2-for-1 deal. When she went to collect the drinks the barman had no record of her order.

6. The description of the credit card transaction that appeared on Alice's bank account was unintelligible; Alice was only able to work out what the transaction was because she recognised the amount. Which one of the following statements about Alice's user experience of the website is correct?

Options:

A.

All issues 1 -6 affect the user experience

B.

Only issues 2 and 3 affect the user experience

C.

Only issue 3 affects the user experience

D.

All issues except 6 affect the user experience

E.

Only issues 1, 2 and 3 affect the user experience

F.

None of the issues 1 -6 affect the user experience

Question 12

A context of use description describes:

a.______________ in the form of user group profiles and personas;

b.______________ in the form of as-is scenarios;

c.______________ in the form of task models, as-is scenarios or user journey maps;

d.______________ in the form of lists or as-is scenarios;

e. ______________in the form of as-is scenarios.

Options:

Question 13

Which one best describes a "Pre-session interview?

Options:

A.

An activity in a usability test session where the usability test participant answers questions about their user experience and general impression of the interactive system.

B.

The first activity in an interview or a usability test session where the usability test participant is informed about the purpose of the interview or usability test and what their role and contribution will be

C.

An activity in a usability test session where the usability test participant answers questions about their background and previous experience with the interactive system and related interactive systems.

D.

Reports the results of a usability test, a usability inspection or a user survey

E.

Shows a difficulty in using the user interface that affects the ability of the user to achieve their goals effectively, or efficiently, or with satisfaction.

F.

Used as a measure of usability findings from a usability test to indicate the impact and criticality on the user experience and the consequences.

Question 14

Which one of the following deliverables are created during the activity "EVALUATE THE DESIGNS AGAINST USER REQUIREMENTS?

Options:

A.

User experience project plan

B.

Evaluation reports

C.

Style guide

D.

User needs

E.

User requirements

F.

User journey maps

Demo: 14 questions
Total 99 questions