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HRCI GPHR Global Professional in Human Resource Exam Practice Test

Demo: 30 questions
Total 204 questions

Global Professional in Human Resource Questions and Answers

Question 1

In order to measure staffing effectiveness, a company measures the yield ratio of offers to interviews. According to the research, the company yields the following ratios for the following staffing sources: contingency firms (15% first year's salary) 1/10, website (1% G&A costs) 2/12, employee referrals ($0 cost) 3/9, internal recruiters (4% G&A costs) 1/15. Which of the following decisions is a good decision based on the information provided above ?

Options:

A.

Pursue use of alternate staffing sources

B.

Pursue relationships with alternate contingency firms

C.

Terminate internal recruiters

D.

Promote employee referrals

Question 2

Which of the following is NOT a reason why corporations in the 21st century have decided to accelerate the rate of their global expansion?

Options:

A.

To compete with their major competitor who is in the global stage of globaliztion

B.

Pressure to lower costs

C.

Shortage of particular resources

D.

Favorable trade agreements and government policies

Question 3

Which of the following is an advantage of utilizing internal recruitment methods?

Options:

A.

Reduces training cost

B.

Can result in succession of promotions

C.

Helps meet diversity goals

D.

New ideas/talents

Question 4

Which of the following factors dose ONT affect the trainability of individuals?

Options:

A.

Perception of environment

B.

Time

C.

Ability

D.

Motivation

Question 5

Which of the following is NOT a variable that differs between replacement planning and succession planning?

Options:

A.

Identified skill requirements

B.

Tools utilized

C.

Information flow

D.

Outlook into future (in terms of time)

Question 6

The HR Director of a multinational, U.S.-based company is proposing a staffing plan where foreign offices are staffed with as local nationals as possible instead of expatriates. Which of the following are NOT business justifications for this proposal?

Options:

A.

Building local expertise competencies

B.

Compliance with U.S. tax regulations

C.

Favorable tax treatment by local government

D.

Realization of cost savings

Question 7

Which of the following statements describes a false positive in the selection process?

Options:

A.

A qualified candidate who was hired

B.

An unqualified candidate who was rejected

C.

A qualified candidate who was rejected

D.

An unqualified candidate who was hired

Question 8

Which of the following factors is NOT likely an issue a human resources professional would help a family to work through to determine the appropriateness of an international assignment for the family at that time?

Options:

A.

Is adventure and discovering new things characteristic of the family?

B.

Is the family stable and relationships currently harmonious?

C.

Is there a history of drug abuse in the family?

D.

Are the children open to moving to the host country?

Question 9

A company is considering moving its production offshore to Shenzhen, Chian. Which of the following is NOT a potential negative consequence of this strategy?

Options:

A.

Large intial investment during transfer of knowledge

B.

Decline in employee morale due to fear of losing their jobs

C.

Inhibits internal development of critical skills and knowledge

D.

Loss of R&D capability

Question 10

Which of the following statements is ture?

Options:

A.

In a functional organization, conflicts between functional managers and project managers are uncommon

B.

Project mangers have a moderate to high level of authority in a functional matrix organization

C.

Project mangers have low to moderate level of authority in a balanced matrix organization

D.

In a weak matrix organization, conflicts between functional managers and project managers are uncommon

Question 11

A high tech company has decided to adopt a fun culture that inspires hard work and innovation. There are wacky, colorful pieces of furniture all around the offices, free lunch is provided on a daily basis in their state-of-the-art kitchen managed by gourmet chefs; all engineers are required to spend one day a week to work on something new and of their own creation. According to Trompenaars, which of the following types of corporate cultures describe this organization?

Options:

A.

The Family

B.

The Eiffel Tower

C.

The Incubator

D.

The Guided Missile

Question 12

Which of the following is NOT a reason why a company would pursue moving forward with an acquisition?

Options:

A.

Improve customer relations

B.

Increase their current market share

C.

Acquire new skills and talents

D.

Expand their product protfolio

Question 13

A .U. S. based Engineering Manager was sent to England for a short-term six-month assignment to recruit and build a team. He is almost dome with the assignmrnt and describes the entire opportunity as being exciting and challenging. He wants to stay in Europe further and hopes to go on future international assignments. According to Black and Mendenhall, which of the following stages of the cross-cultural adjustment cycle is the manager in?

Options:

A.

Culture shock

B.

Mastery

C.

Adjustment

D.

Honeymoon

Question 14

A global team is made up of 5 individuals and a manager. The manager is located at headquarters in the U.S., 2 individuals are in Europe, and 3 individuals are in 3 different locations in Asia. The manager defines the group's goals, delegates work, and makes tough decisions when necessary.

His team is made up of a creative innovator, a person to deal with all of the operational details and requirements, a person who continuously communicates across the group and explores alternatives; a strategic thinker, and a person to evaluate and curtail potential errors and negative consequences. In this scenario, which of the following is NOT an aspect that the manager should monitor in order to ensure a successful global team ?

Options:

A.

Building trust amongst the team

B.

Establishing goals and boundaries across the team

C.

Add a person into the team to play the coordinator role

D.

Resolving conflicts amongst the team

Question 15

An organization is in the growth stage of the organizational life cycle. It has five locations, one in the U.S. (headquarters), two in Asia, one in South America, and one in Europe. The company has decided to utilize a geographic organizational structure. Although the foreign locations are relatively new, they are fully operational each running fairly independently.

However, once a year the executive team from headquarters visits each office to meet with the managers at each site to discuss the coming fiscal year’s strategic goals and objectives. According to Hannon’s framework, which of the following human resource strategies BEST aligns with this type of organizational structure?

Options:

A.

Receptive HR Strategy

B.

Autonomous HR Strategy

C.

Active HR Strategy

D.

Reactive HR Strategy

Question 16

Which of the following actions is a PRIMARY deterrent against employees organizing to form labor unions?

Options:

A.

Developing an alternative dispute resolution mechanism

B.

Employer encourages a participative style management

C.

Creation of work councils

D.

Creation of codetermination requirements

Question 17

You have decided to measure the organization’s recruiting effectiveness in the long term by calculating of turnover. Which of the following reasons represents the PRIMARY purpose of this measurement?

Options:

A.

Improve quality of employee

B.

Motivating employees effectively

C.

Risk management

D.

Assessing cost effectiveness of programs

Question 18

Which of the following cultural ramifications affect the design stage of global training development process?

Options:

A.

Some culteres expect only positive comments about trainers, not candid comments

B.

Some culteres perfer lectures, not role-playing andfacilitations

C.

Some culteres perfer not admitting certain problems because of “losing face”

D.

Some cultures learn deductively, not inductively

Question 19

Which of the following would a trainer emphasize in order to ensure that a training program focused on developing skills for a particular job is valid ?

Options:

A.

Survey comparable off-the-shelf programs

B.

Interview incumbent

C.

Interview managers

D.

Analyze the job description and job specifications

Question 20

An organization is in the decline stage of the organizational life cycle. It has worldwide locations throughout North America, Europe, and Asia. However, it will be closing three of offices within the next two years. This was joint decision made by the management team at the annual managers’ meeting, which all managers above the senior manager grade level attended.

Key personnel in each of these offices are not worried because they will likely be re-deployed to meet specific organizational needs. In fact, this was what had occurred last year to one of its offices had shut down. In addition, management has reiterated this message. Which of the following stages of globalization BEST describes the phase this company is in?

Options:

A.

Global

B.

Multinational

C.

International

D.

Transnational

Question 21

What should be the first step when developing a global HR strategic plan ?

Options:

A.

Identify HR vision and goals

B.

Assess HR resources available to implement plan

C.

Determine how each HR tactical activity aligns with organizational goals

D.

Identify S.M.A.R.T. HR objectives that align with organizational goals

Question 22

Which of the following id NOT a factor when developing a compensation and benefits plan for expatriates?

Options:

A.

Internal company wide pay scale

B.

Compensation and benefits of expatriates in other countries

C.

Compensation and benefits of local nationals

D.

Compensation and benefits of peers back home

Question 23

A Product Manager travels 2 weeks every month to the Asia office on business. The other 2 weeks of the month, she works at the U.S. based headquarters. She gets compensated in U.S. dollars. While in Asia, she works with the respective Engineering team to define specifications that will meet customer expectations. Which of the following describes her work situation?

Options:

A.

Localized transfers

B.

Extended business travel

C.

Third country national

D.

Short-term assignments

Question 24

Which of the following is NOT an action performed during the needs analysis analysis stage of the change management process ?

Options:

A.

Specifying the objective to be achieved

B.

Environmental scanning

C.

Assessing the organization and its history

D.

Discussing alternative plans and gauging reactions

Question 25

Which of the following is an intangible cost of an international assignment?

Options:

A.

Career support for spouse in home and host country

B.

Allowances

C.

Home leave for vacation back to the home country to visit family

D.

Opportunity cost of potential contributions in home country

Question 26

Which of the following individuals’ participation would add the LEAST value in the selection process to find the most suitable candidate for an international assignment?

Options:

A.

Home country co-worker

B.

Host country supervisor

C.

Another expatriate who has worked in the host country

D.

Home country supervisor

Question 27

Which of the following type of listening is occurring when a person is thinking. “Robert has some legitimate points about the importance of quality and its importance in the company’s growth” while listening to a ISO-9001 training session?

Options:

A.

Active

B.

Empathic

C.

Informational

D.

Evaluative

Question 28

A Singapore-based restaurant chain is experiencing phenomenal growth. The chain offers a unique service for demographics experiencing the growth of two-person income families. It offers a variety of affordable, healthy alternatives to the fast food chains. Corporate headquarters is trying to decide whether to offer one dingle line of products shared throughout each chain or to offer one single line of products shared by each region. This scenario is an example of which of the following types of tensions common in global expansion ?

Options:

A.

Value creation measure vs, standardization

B.

Localization vs, privatization

C.

Global integration vs, local responsiveness

D.

Activity measure vs, results measure

Question 29

Which of the following is NOT a potential difference in benefits practices that Human Resources should evaluate when developing a global compensation and benefits strategy?

Options:

A.

Leaves of absences

B.

Life insurance benefits

C.

Medical coverage

D.

Reasons for termination

Question 30

Which of the following isNOT one of the four fundamental principles and rights at work established by the International Labor Oraganization (ILO)?

Options:

A.

Collective redundancy

B.

Elimination of forced or compulsory labor

C.

Abolition of child labor

D.

Elimination of employment-related discrimination

Demo: 30 questions
Total 204 questions