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HP HP2-H65 Selling HP Personal Systems Services 2018 Exam Practice Test

Demo: 5 questions
Total 35 questions

Selling HP Personal Systems Services 2018 Questions and Answers

Question 1

Which tool allows you to instantly find and share Care Pack Services and stay informed with the latest news on HP Services?

Options:

A.

HP Cirrus

B.

HP Sales Central

C.

HP Cross Sell Solution

D.

HP Support Center

Question 2

Which two discovery questions would help you decide if a potential customer is ready for a conversation about the Configure services? (Select two.)

Options:

A.

What if you could reassign your IT staff to core business functions instead of spending time managing device rollouts?

B.

How do your employees currently migrate their data?

C.

Do you have employees who travel frequently?

D.

How do you make changes to BIOS settings for the new PCs that arrive at your site?

E.

How do you manage the complexity of dealing with your devices, network, and software Issues?

Question 3

What does the HP Partner First Portal allow partners to do? (Select two.)

Options:

A.

register and track services

B.

create a quote

C.

check warranty coverage

D.

access information about HP hardware & services

E.

access business selling tools, training, and other resources such as HP Sales Central

Question 4

What does the HP Channel Services Network (HP CSN) portal allow partners to do? (Select three.)

Options:

A.

place an order to purchase an existing quote

B.

offer installment payment terms based on customer requirements

C.

register services

D.

track registered services

E.

receive notifications of your customer's service renewal

Question 5

Which statement is true about the current market trends?

Options:

A.

Professional and personal lives are becoming more separate.

B.

IT wants greater flexibility to purchase the latest technologies.

C.

The workforce has increasing expectations for productivity.

D.

Onsite workplaces are becoming obsolete.

Demo: 5 questions
Total 35 questions