Google ChromeOS-Administrator Professional ChromeOS Administrator Exam Exam Practice Test

When a Chrome device is reported stolen, the administrator should immediately take action to protect the data and prevent unauthorized access. The most effective step is to disable the device through the Google Admin console. This will prevent anyone from signing in to the device, rendering it unusable.

Here's how to disable a stolen Chrome device:

Sign in to Google Admin console: Use your administrator credentials.

Navigate to Devices: Go to Devices > Chrome > Devices.

Locate the Device: Find the stolen device using its serial number or other identifying information.

Disable the Device: Click on the device and select "Disable."

This will disable the device and prevent anyone from signing in, even if they try to reset the device.

To ensure ChromeOS devices automatically connect to a specific wireless network upon initial power-on at a remote location, follow these steps in the Google Admin console:

Navigate to Device Management > Chrome Management > Networks.

Add the Wi-Fi network credentials (SSID and password) to the list of networks.

Set the network configuration to apply By Device. This ensures that the credentials are pushed to the device itself, not tied to a specific user.

When the devices are powered on at the remote location, they will automatically detect and connect to the configured Wi-Fi network without requiring any manual intervention from the user.

Option B (Zero-Touch Enrollment) simplifies the initial setup process but doesn't automatically configure Wi-Fi.

Options C and D are incorrect because applying network settings by user won't ensure automatic connection on first boot before any user logs in.

When a teacher is having issues downloading files on their ChromeOS device, it’s important to troubleshoot with minimal disruption. Here are steps to address the issue:

Check Storage: Start by checking the available storage on the device. If the storage is full or nearly full, it could prevent new files from being downloaded.

Manage Files: Guide the teacher to delete or move files that are no longer needed. This can be done through the Files app on the ChromeOS device.

Clear Cache: If storage isn’t the issue, clearing the browser cache can sometimes resolve download problems.

Check Network: Ensure that the device has a stable internet connection, as an unstable connection can interrupt downloads.

References:The troubleshooting steps are based on common practices for resolving download issues on ChromeOS devices and Google’s support documentation on fixing file download errors1. These steps are designed to resolve issues without causing significant disruption to the user’s experience.

Insufficient Storage: A common reason for download failures on ChromeOS devices is insufficient storage space. Checking the available storage is a simple first step:

Click on the system tray (bottom right corner) and select the Settings gear icon.

In the Settings menu, navigate to the "Device" section and select "Storage Management."

Review the storage usage. If it's nearly full, identify large files or unused apps that can be removed.

Guide the teacher on how to delete files or move them to Google Drive.

System Updates: Outdated software can sometimes lead to bugs or glitches. Ensuring the ChromeOS device is up-to-date is important:

In the Settings menu, navigate to the "About ChromeOS" section.

Click on "Check for updates." If any updates are found, install them.

If updates are pending, ask the teacher to restart the device after the installation.

Additional Troubleshooting (If necessary):

Check Network Connectivity: Ensure the device is connected to a stable Wi-Fi network. Have the teacher try accessing a different website to verify internet access.

Clear Browser Cache: In the Chrome browser, open the Settings menu, navigate to "Privacy and security," and select "Clear browsing data." Clear the cache for the past hour or day.

Why Other Options Are Less Ideal:

A. Run Diagnostics: While diagnostics can be helpful, they are a more time-consuming step and might not be necessary if the issue is simply related to storage or updates.

C. Reset the Device: This is a drastic measure that should only be considered if other troubleshooting steps fail. It involves wiping the user's data and settings, which is disruptive.

The SitePerProcess policy enables site isolation for the entire organization. This means that each website opened in Chrome will run in its own dedicated process, improving security and stability by isolating potential vulnerabilities and preventing one compromised site from affecting others.

Option B (IsolateOrigins) and Option D (SiteOrigins) are not valid policy names.

Option C (IsolatePerProcess) is close but not the exact name of the policy.

References:

Site Isolation in Google Chrome: https://www.chromium.org/Home/chromium-security/site-isolation/

Single sign-on (SSO): This allows users to sign in to their Chrome OS device using their organizational credentials. This is particularly useful in enterprise or educational settings where users already have an existing account.

Facebook Connect: This allows users to sign in to their Chrome OS device using their Facebook credentials. This can be convenient for users who are already logged into Facebook on another device.

Options A and C are incorrect:

SMS code sent to mobile phone: This is not a standard sign-in method for Chrome OS devices.

Google Friend Connect: This was a social networking service that has been discontinued.

This is the most efficient and scalable way to automatically configure Android VPN clients on ChromeOS devices with the correct hostname:

Obtain Configuration: Get the required VPN configuration details (hostname, authentication methods, etc.) from the VPN provider or your organization's network administrator. This configuration is typically in JSON format.

Create Managed Configuration: In the Google Admin console, navigate to Devices > Chrome > Settings > Android Apps > Managed Configurations.

Select the VPN App: Choose the specific Android VPN app you want to configure.

Add JSON Configuration: Paste the JSON configuration into the provided field. Ensure the configuration is valid and accurate.

Save and Deploy: Save the managed configuration and apply it to the desired organizational units (OUs) containing the ChromeOS devices.

This method allows you to centrally manage VPN configurations for Android apps on ChromeOS devices, ensuring consistency and reducing the manual effort required from users.

Create Dedicated Enrollment Accounts: Create separate enrollment accounts for each location, placing them in the respective OUs where the converted devices should be enrolled.

Enable Policy: Turn on the "Place ChromeOS device in user organization" policy. This ensures devices are automatically enrolled into the correct OU based on the enrollment account used.

Enroll Devices: Use the dedicated enrollment account for each location to enroll the converted devices. This allows for organized management based on location.

Option E:

Distribute USB Drives: Prepare USB flash drives with the ChromeOS Flex image and distribute them to the different locations.

Manual Conversion: Instruct local personnel or a service partner to manually convert each device using the provided USB drives. This method is suitable when network bandwidth is limited and doesn't rely on existing endpoint management infrastructure.

Reasons for not choosing other options:

Option B: The Recovery Tool is primarily used for creating recovery media for ChromeOS devices, not converting other operating systems.

Option C: PXE boot is a network-based installation method, not ideal for locations with limited bandwidth.

Option D: While zero-touch enrollment (ZTE) streamlines enrollment, it requires pre-provisioning devices with the vendor or reseller, which might not be feasible in this scenario.

By combining options A and E, you can efficiently convert and enroll devices in multiple locations with limited network resources and no existing management systems.

Super administrators in Google Workspace have special privileges that allow them to bypass certain security features, including third-party SSO. This is to ensure that they can always access the Admin console for troubleshooting or critical changes, even if the SSO system is malfunctioning. Therefore, when a super admin tests third-party SSO, they won't be prompted with the SSO login screen, but will directly access the console using their Google credentials.

In regular user mode on a ChromeOS device, pressing Ctrl + Alt + t opens the crosh shell (Chrome OS developer shell), a command-line interface. From there, you can execute various commands, including ping to test network connectivity.

Other options are incorrect because they either have no assigned function or trigger different actions in ChromeOS.

Access the Google Admin Console: Sign in to the Admin console using your ChromeOS administrator credentials.

Locate User Settings: Navigate to "Device Management" > "Chrome Management" > "User & browser settings".

Find Incognito Mode Policy: Within the settings, search for "Incognito mode".

Disable Incognito Mode: Select the option to "Disallow incognito mode".

Save Changes: Click "Save" to apply the policy to the designated users or organizational units.

References:

Set up Chrome browser on managed devices: https://support.google.com/chrome/a/answer/3523633?hl=en

To completely disable Wi-Fi and hide the Wi-Fi icon on ChromeOS devices, you need to modify the "Network" settings in the Google Admin console:

Go to "Device Management" > "Chrome Management" > "Device Settings".

Select the organizational unit (OU) containing the devices you want to manage.

Under "Network", find "Enabled network interfaces" and remove "Wi-Fi" from the list.

Save the changes.

This will disable Wi-Fi adapters on the devices and hide the Wi-Fi icon, preventing users from connecting to Wi-Fi networks.

Why other options are incorrect:

A. Restricted Wi-Fi Networks: This setting only limits which networks users can connect to, not disable Wi-Fi entirely.

B. Prevent WiMax connectivity: WiMax is a different wireless technology and not relevant to Wi-Fi.

D. Restrict 'Auto Connecting' to Wi-Fi: This only prevents automatic connection to networks but doesn't disable Wi-Fi entirely.

Granular Control: It allows you to select the specific permissions needed for the Help Desk administrators. This ensures they can do their job without having excessive access that could be misused.

Flexibility: You can easily adjust the permissions later if the Help Desk's responsibilities change.

Auditing: The Google Admin console tracks changes made by each role, making it easier to identify the source of any unauthorized actions.

How to Create a Custom Admin Role:

Go to the Google Admin console.

Navigate to Admin roles.

Click Create new role.

Give the role a descriptive name (e.g., "Help Desk Support").

Carefully select the privileges the Help Desk needs (e.g., reset passwords, manage user accounts, view device information).

Assign the role to the Help Desk administrators.

Why Other Options Are Less Ideal:

A. Service Desk Group: Groups are primarily for organization and don't provide granular permission control.

C. Services Admin Role: This role has broader permissions than what a Help Desk typically needs, violating the PoLP.

D. Full Access: This grants excessive privileges and significantly increases the risk of accidental or intentional misuse.

To deploy a Progressive Web Application (PWA) to all managed user accounts, follow these steps in the Google Admin console:

Sign in to Google Admin console: Use your administrator credentials to access the console.

Navigate to Device Management: Go to Devices > Chrome > Settings > Apps & extensions.

Select User or Group: Choose the top-level organizational unit or a specific group to apply the PWA deployment.

Add by URL: Click on the yellow "+" icon and select "Add by URL."

Enter PWA URL: Paste the URL of the PWA you want to deploy.

Configure Installation Policy: Select "Force install" to ensure the PWA is automatically installed for all users within the selected scope.

This method allows you to centrally manage and deploy PWAs across your organization, making them easily accessible to users on their ChromeOS devices.

ChromeOS is designed with multiple layers of security to protect against malware and viruses:

Read-only file system: Most of the operating system is stored in a read-only partition, making it difficult for malware to modify critical files.

Verified boot: Ensures the integrity of the operating system during bootup, preventing tampering by unauthorized software.

Sandboxing: Isolates different processes and websites, limiting the potential damage of any malware that manages to get through.

Automatic updates: Regularly delivers security patches and updates to address vulnerabilities.

While ChromeOS doesn't come with traditional antivirus software, its built-in security features provide robust protection against most threats.

Verified Boot is a security feature in ChromeOS that checks the integrity of the system during startup. It verifies that the firmware (low-level software) and the operating system haven't been modified or corrupted by unauthorized sources. If any tampering is detected, Verified Boot can initiate recovery processes to restore the system to a known good state.

Option B is incorrect because Verified Boot doesn't directly manage guest access.

Option C is incorrect because Verified Boot is a security layer that complements, not replaces, policy controls.

Option D is incorrect because website access control is handled by other mechanisms like web filtering or content restrictions.

References: https://www.chromium.org/chromium-os/chromiumos-design-docs/verified-boot/

When you verify your domain during a Chrome Enterprise trial setup, you establish ownership and control over the domain within Google's systems. This is a crucial step in identity management as it allows you to:

Manage user accounts: Create, edit, and delete user accounts within the domain, ensuring control over who can access company resources.

Apply security policies: Enforce security policies like password requirements, two-factor authentication, and access controls for users within the domain.

Single Sign-On (SSO): Enable seamless and secure single sign-on for users across various Google services and other integrated applications.

By verifying the domain, you essentially gain centralized control over user identities and their access to resources, which is a core aspect of identity management.

This setting is specifically designed to prevent Chrome OS devices from sleeping or shutting down when they are not actively being used, but are on the sign-in screen. This is ideal for public environments like libraries where the devices are meant to be accessible at all times.

Other options are incorrect because:

B: This setting controls wake locks, which are used to keep a device awake under certain conditions. It doesn't directly control sleep behavior on the sign-in screen.

C: This setting controls how users can turn off the device, but doesn't prevent the device from sleeping on its own.

D: This setting controls the maximum length of a guest session, but doesn't affect the device's sleep behavior on the sign-in screen.

References:

https://support.google.com/chrome/a/answer/3523633

When deploying video conferencing equipment using ChromeOS devices, the primary consideration is choosing a form factor (device type) that caters to both remote and on-site workers. This ensures flexibility and consistent user experience regardless of location.

Option A is incorrect because while instructional guides are helpful, they are a secondary concern to device suitability.

Option C is incorrect because security patch timing is important but not the initial consideration when choosing devices.

Option D is incorrect because while specifications matter, they should align with the chosen form factor and user needs.