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GAQM CBAF-001 Certified Business Analyst - Foundation Exam Practice Test

Demo: 24 questions
Total 160 questions

Certified Business Analyst - Foundation Questions and Answers

Question 1

In which of the following business analysis areas does the traditional systems analyst role primarily operate?

Options:

A.

Quantifying costs and benefits.

B.

Defining the needs of the business.

C.

Implementing business changes.

D.

Specifying IT system requirements.

Question 2

Which of the following actions could sustain business change?

Options:

A.

Develop the coaching skills of selected staff members.

B.

Establish clear benefits for selected, powerful stakeholders.

C.

Retain the previous system and its associated processes.

D.

Ensure that improved staff performance is not rewarded.

Question 3

During which stage of the Business Analysis Process Model would a gap analysis be carried out?

Options:

A.

Define requirements.

B.

Analyse needs.

C.

Evaluate the options.

D.

Investigate situation.

Question 4

Which stage of Isaksen and Treffinger's creative problem-solving model is concerned with analyzing the opinions and concerns to identify how information can be quantified?

Options:

A.

Mess finding.

B.

Data finding.

C.

Problem finding.

D.

Idea finding.

Question 5

The following is a list of statements about stakeholders and stakeholder management.

a. A customer can be considered as a stakeholder in a project.

b. A supplier can be considered as a stakeholder in a project.

c. Stakeholders' positions do not remain static during the life of the project.

d. Communication must not be tailored to each stakeholder in the project.

Which of the following is correct?

Options:

A.

Statements a, b and care correct, statement d is incorrect.

B.

All four statements are correct.

C.

Statements aand care correct, statements b and d are incorrect.

D.

Statements b and care correct, statements a and d are incorrect.

Question 6

Which of the following is NOT one of the perspectives considered by the 'Balanced Business Scorecard'?

Options:

A.

Competition.

B.

Customer.

C.

Learning and Growth.

D.

Financial.

Question 7

Which of the following is an input to the 'Investigate the Situation' stage of the business analysis process model?

Options:

A.

Stakeholder perspectives.

B.

List of issues/problems.

C.

Business case.

D.

Terms of reference.

Question 8

A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost-benefit analysis?

Options:

A.

An intangible cost.

B.

A tangible benefit.

C.

An intangible benefit.

D.

A tangible cost.

Question 9

In which of the following circumstances is supplier power high?

Options:

A.

When switching costs are low.

B.

When there are relatively few customers.

C.

When the supplier brand is powerful.

D.

When alternatives are readily available.

Question 10

When are the acceptance criteria for user acceptance testing defined?

Options:

A.

When the deliverables of the system design have been agreed.

B.

When the deliverables of the requirements analysis have been agreed.

C.

When the software has been completed and has passed system testing.

D.

When the users have had the opportunity touse the software for a period of time.

Question 11

A company holds information about 1000 customers. It receives, on average, 50 orders per day. Each order must be placed by only one customer. Customers must have placed at least one order but may place several. An analyst has shown an association between the classes Customer and Order. What multiplicities should she show at the Order end of this association?

Options:

A.

0 .. *.

B.

1.*.

C.

0 .. 50.

D.

1..1000.

Question 12

The Business Activity Model shows the doing activities of a business system. Which element of CATWOE do these activities relate to?

Options:

A.

Transformation.

B.

Actors.

C.

Environment.

D.

Owner.

Question 13

A process model has been produced which includes diamond-shaped symbols. What does this diamond-shaped symbol represent in the model?

Options:

A.

A document.

B.

An event.

C.

A manual process.

D.

A decision.

Question 14

Which of the following techniques is used to focus solely on the external influences on an organization?

Options:

A.

SWOT.

B.

PESTLE.

C.

CATWOE.

D.

MOST.

Question 15

Which of the following may be used as a basis for scripting acceptance tests?

Options:

A.

Stepwise refinement.

B.

Context diagrams.

C.

Mind maps.

D.

Scenario analysis.

Question 16

Which of the following statements about outsourcing of systems development is correct?

Options:

A.

It hasmeant that it is no longer necessary for analysts to define rigorous, accurate and complete user requirements.

B.

It has eliminated the need for effective contract management between the customer and the supplier of the outsourcing.

C.

It has been a significant catalyst in organizations for the development of a business analysis function.

D.

It has meant that the programming of solutions is usually undertaken in countries where labour costs are high.

Question 17

An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements. What investigation technique should the analyst use?

Options:

A.

Workshops.

B.

Interviewing.

C.

Ethnographic study.

D.

Prototyping.

Question 18

The required competencies of a business analyst are classified into three categories. Which of the following is one of these three categories?

Options:

A.

Management Qualities.

B.

Business Knowledge.

C.

IT Skills.

D.

Project Skills.

Question 19

What occurs at handoffs when two actors do not synchronize their work?

Options:

A.

Errors.

B.

Queues.

C.

Functions.

D.

Decisions.

Question 20

Which of the following models shows the driving and resisting forces of change?

Options:

A.

Force field analysis.

B.

Five forces model.

C.

Power/impact grid.

D.

Learning cycle.

Question 21

As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time. What is this investigation technique called?

Options:

A.

Shadowing.

B.

Prototyping.

C.

Special purpose records.

D.

Activitysampling.

Question 22

Which ONE model is used for planning the training the support that people need as they adapt to change?

Options:

A.

The Concerns-Based Adoption Model.

B.

The Corporate Training Plan.

C.

The Capability Maturity Model.

D.

The Change Control Process Model.

Question 23

Which of the following BEST describes the term value proposition?

Options:

A.

The net present value of a proposed project.

B.

The value that a product or service offers to customers.

C.

The proposed value of benefits in a cost-benefit analysis.

D.

The value of the Internal Rate of Return of a project.

Question 24

What stage of the V model provides the test criteria for user acceptance testing?

Options:

A.

The business needs.

B.

The requirements.

C.

The designed solution.

D.

The developed solution.

Demo: 24 questions
Total 160 questions