Fortinet NSE6_FSR-7.3 Fortinet NSE 6 - FortiSOAR 7.3 Administrator Exam Practice Test

The FortiSOAR queue and shift management feature enables several key activities for managing shifts and queues. Administrators can initiate shift handovers, allowing for smooth transitions between shift leads and members. They can also designate specific roles within shifts, including shift leads and members, to define responsibilities. Additionally, queue rules can be established based on certain conditions, ensuring that incidents and tasks are assigned according to predefined criteria, which helps streamline operations and improve response times​.

Elasticsearch in FortiSOAR is used for its robust data handling capabilities, allowing rapid storage, searching, and analysis of vast amounts of data in near real-time. Its integration with FortiSOAR’s global search enables efficient querying across all records, providing quick response times and a seamless user experience. The Elasticsearch database is crucial for handling extensive datasets and delivering swift search results, making it integral to FortiSOAR's performance and data management capabilities​.

In FortiSOAR, system-level logs that can be purged include both "Audit logs" and "Executed Playbook logs." These types of logs can be configured to be purged periodically to free up storage space and ensure that unnecessary logs do not impact system performance. The application configuration allows administrators to schedule automatic purges, which can be especially useful in high-activityenvironments where log data accumulates quickly. Purging these logs helps maintain a cleaner and more efficient system​.

To audit and restrict a user’s access within FortiSOAR, particularly in response to unauthorized access reports, it's necessary to review the user’s effective role permissions. This involves checking which roles grant the user access to the System Configuration module and adjusting as needed. Additionally, reviewing the user's team hierarchy ensures that the user’s access aligns with the organization’s policies. Misconfigurations in team relationships can sometimes inadvertently provide elevated access; hence, confirming that the team setup is correct is a critical part of the auditing process​.

In FortiSOAR, the service responsible for the playbook scheduling functionality is colcrybeatd. This service manages the timing and execution of scheduled playbooks, allowing for the automation ofvarious tasks at specified intervals. It ensures that playbooks execute according to their configured schedules, which can include tasks such as data ingestion, threat detection, or incident response actions. Proper functioning of this service is essential for the reliable automation of time-dependent processes within FortiSOAR​.

In a FortiSOAR HA cluster, if the former primary node is relegated to a secondary role but is stuck in a Faulted state, it indicates that the node has lost sync or faced a failure during a role change. To restore its functionality, first, you should remove it from the cluster using the csadm ha leave-cluster command. Once it has left the cluster, you can use the csadm ha join-cluster command to re-add the node as a secondary node. This process will allow it to sync back up with the cluster and resume its role as intended​.

When importing modules into FortiSOAR using the configuration wizard and selecting "Merge with Existing" as the bulk action, the behavior for field handling is as follows: any fields that already exist in the system are overwritten with the imported values. New fields from the imported module are added to the system, while fields that are not part of the imported module remain unaffected and are retained in the system. This option ensures that existing data structures are updated with new information without losing existing, but non-imported, fields​.

In FortiSOAR, appliance users are accounts that represent non-human entities, such as system processes or integrations. These users do not require login IDs and therefore do not contribute to the licensing user count. Appliance users are configured for backend tasks or to interact with external systems, enabling automated processes without consuming standard user licenses. This approach optimizes system resources and keeps licensing costs manageable​.

In FortiSOAR, SLA (Service Level Agreement) templates can be created for specific modules, including Alerts and Indicators. These templates are essential for tracking response and resolution times, ensuring compliance with defined service levels. By configuring SLAs on the Alerts and Indicators modules, organizations can monitor the time taken to address these items, which is critical in maintaining efficient incident response and management practices. The SLA templates can be customized according to specific business requirements and are applied to records within these modules to enforce timely actions​.