An instructor has almost finished discussing a new topic when a learner is observed making unusual facial expressions. The instructor's BEST response is to:
An instructor has been hired to instruct a pre-packaged course; however, the site manager informs the instructor that the learners have been overly prepared for the course and that the first three chapters of the material should already be known by the learners. Which of the following is the BEST course of action?
After completing a block of instruction, the instructor notices students nodding and posing hypothetical questions with answers. This MOST likely indicates which of the following?
While the class is working on training modules, the instructor intermittently polls them to determine their pace in relationship to the daily objectives. Which of the following BEST describes what skill the instructor is demonstrating?
An instructor is presenting a technical class through a virtual classroom. The instructor provides an essay question for the learners to verify the comprehension of the topic and asks for the answers to be posted to the instructor in private chat. After a few minutes, learners begin sending in their answers and all the responses are identical. Which of the following methods of evaluation would have been BEST to utilize in this situation?
An instructor is using an example where the students are contractors for an organization and have been brought in to perform a specific task. The instructor then begins to question the students regarding the example. This isusing which of the following questioning types?
A trainer is preparing to present a class for non-technical students. Which of the following would be the BEST media to prepare?
An instructor receives a graphic that needs to be used as an exhibit in a virtual classroom. The graphic type is not compatible for use with the virtual classroom software or the presentation software. The graphic must be shownin the class. Which of the following should the instructor try FIRST?
An online exam has just begun in a classroom setting. The instructor notices that a student has not started the exam and is avoiding eye contact. The student is MOST likely:
The BEST way to get learners to contribute to a discussion is to:
The instructor asks the learners for practical examples of how skills they are learning in the course relate to their jobs. This is an example of the instructor soliciting:
A lecture has been delivered that included a clear delivery of the lab material, a lab overview, lab instructions and a full participation question and answer succession. Several learners are having considerable difficulty performing the lab. Which of the following will be the MOST effective assistance the instructor can offer?
Which of the following questions is more likely to require students to think through the answer?
An instructor has been asked by a customer to conduct a course in two weeks. The course material being used is outdated. Which of the following is the BEST course of action for the customer's request?
During a course an instructor notices that the course content seems to leave out important but not critical information regarding the subject matter. Which of the following statements describes the NEXT action the instructorshould take that would be most beneficial to the current students?
An instructor is delivering a computer training course. Which of the following is the BEST method for delivering the lecture that includes a presentation?
An instructor asks a class if they understand the material being covered. Which of the following BEST describes the skill the instructor is demonstrating?
Several learners in a training class are very motivated to help the instructor and other learners with a project. Other learners in the class seem not motivated to learn about the project. Which of the following can the instructor do to motivate all the learners?
An instructor was preparing for a one-hour virtual class anticipating that several questions would come up during the event. Which of the following steps should the instructor take to prepare for this session?
An instructor is facilitating a week long course. It has become clear to the instructor that the majority of the learners lack motivation, evident by their lack of effort and willingness to contribute when prompted. Which of the following would BEST provide the learners assistance to achieve success? (Select TWO).
An instructor is conducting a virtual class and finds that several learners do not have computer systems that actually meet the guidelines for the course. Due to this, certain required shared applications will not work for them. Which of the following represents the BEST action for the instructor?
A learner asks a question, and the instructor provides an answer. The learner's face immediately shows signs of confusion. Which of the following is the BEST approach the instructor should take?
An instructor is preparing a virtual classroom session covering a computer application. The learners will all be on high bandwidth connections. Which of the following is the BEST method of displaying the application?
At the end of a class, Internet access becomes unavailable. The client provides an online evaluation form for each class. Each learner is required to fill out an evaluation of the course. Which of the following should the instructor do to fulfill the client's requirements?
An instructor receives a 125MB graphic file on a universal serial bus (USB) drive that will be used in a virtual classroom session. The instructor knows that the learners will be attending this virtual class using low bandwidth connections around the world. Which of the following should the instructor do to ensure that the learners will be able to easily receive the document?
While giving an overhead presentation the projector being used powers off. Which of the following is the FIRST course of action?
Which of the following statements BEST describes the value of using a variety of question types during instruction?
While the class is working on training modules, the instructor intermittent polls them to determine their pace in relationship to the daily objectives. Which of the following BEST describes what skill the instructor is demonstrating?
Which of the following methods will monitor the learning retention that is occurring during training?
When an instructor is trying to gather information from learners about a subject, which of the following question types can be asked?
In a virtual classroom, which of the following would be the BEST reason for an instructor to poll the learners?
A contract instructor has been hired to teach a course with twelve learners. After surveying the learners it is identified that half of the class is not familiar with the subject being taught. Which of the following should the instructor do to help the entire class achieve success?
Which of the following is the BEST indicator of a student learning the content in the short term?
The BEST method for verifying that a learner is absorbing the information is by:
Which of the following is likely to be appropriate during a non-virtual class?
The MAIN reason for conducting end-of-course assessments is to:
A trainer has just finished delivering the theory and steps to perform a task. Which of the following would be the BEST way to assess if the learners have grasped the information?
An instructor is leading a class that has multiple purposes in the industry. The learners come from different disciplines and technical backgrounds. Which of the following will BEST assist the instructor in conducting a successfulcourse?
While preparing to teach a course at an organization, the trainer sees that part of the contract is the ability for students to contact the trainer with questions after the conclusion of the training. Which of the following is the BEST support information to provide to the students?
A company has provided material to use for IT training. After analyzing the needs assessment, the instructor realizes that the company will need some additional content. Which of the following would be the BEST action for theinstructor to take?
After teaching a class, a trainer needs to address the fact that an entire domain of material is missing from the course. Which of the following should the trainer do?
During a training class on increasing productivity, the client requests suggestions on how to motivate their employees upon returning to work. Which of the following methods should the trainer suggest to BEST motivate the client'semployees?
A trainer arrives onsite and prepares for class. The trainer should review which of the following items?
Prior to delivering a course, a trainer should consider which of the following? (Select TWO).
At the beginning of a course that the trainer is presenting for the first time, the trainer should:
A trainer wants to be able to verify that the students’ knowledge has increased on the course subject. Which of the following methods should a trainer use to verify the increase in knowledge?
In each asynchronous learning session, the trainer needs to:
Which technique is BEST for creating an effective learning environment that will engage learners and lead to learner retention?
Which of the following questioning types would be used to compare and contrast a complex concept?
A trainer is suspecting that a specific learner is not grasping the material that was just covered. Which of the following question types would BEST determine this student’s comprehension?
During the course introduction, a student expresses that an objective they expected to be covered in the course is not listed. Which of the following actions should the trainer perform?
Which of the following is an advantage to using the probing question type?
In an asynchronous learning environment, the instructor should avoid:
An analogy in a classroom setting is the:
Fifteen minutes before class is to start, a trainer realizes there is no overhead projector or screen to deliver the presentation. Which of the following solutions will minimize impact to the learning experience while minimizing class delay and cost?
Which of the following are the BEST methods for assessing learners’ knowledge of an objective when their work entails life-or-death decision-making skills? (Select TWO).
Which of the following is a non-verbal communication method an instructor should use?
Which of the following should a trainer perform prior to a training session that will utilize a book that they have not used in the past?
The MOST effective technique for encouraging learners to interact and share ideas, while attaining the objectives of the course and developing learner confidence, is to facilitate a(n):
Which of the following media should a trainer use to provide the objectives to students in a virtual course?
The client has provided third party training materials to use during a class. The trainer notices that several outcomes for the training are not covered in the material. Which of the following should the trainer do to prepare to teach the course?
An instructor is lecturing a class shortly after lunch. Learners are starting to appear restless and are paying less attention to the instructor. Which of the following is the BEST action for the instructor to take?
An instructor asks students to write five multiple-choice questions on a topic. This exercise will help to:
A student makes several mistakes while working on a computer-based lab. The trainer should:
At the end of a class all of the learners have passed the written exam; however, the majority of the learners are still not able to perform the specified task property. Which of the following statements BEST describes the instructor's performance?
A learner seems to understand the material yet still has a question concerning it. Which of the following actions will BEST facilitate the learner?
The adult learning methodology with the LOWEST retention rate is:
The instructor is teaching a class in a very large room and is utilizing a projector to show the class the equipment being taught. Several of the learners seated in the back report they are not able to see the presentation. Which of the following is the BEST solution to the problem?
During the training session introduction, half of the participants indicate that they are interested in learning about topics that are not part of the course objectives. The BEST approach for the instructor is to:
Which of the following is the BEST example of a probing question?
Which of the following BEST describes the learner benefits of minimal note taking during an instructor led presentation or lecture?
The BEST method of recording attendance is to:
A client has asked an instructor to modify information for a course to give the learners the knowledge needed for their company's proprietary system. The instructor discovers that the material cannot be modified due to copyright regulations. Which of the following is the BEST course of action for the instructor?
An instructor is use to instructing experienced individuals. The instructor is delivering a class to a group of entry level learners. Which of the following will the instructor need to adjust for this specific group of learners?
Which of the following methods encourages learners to resolve their own inquiries?
Which of the following is the MOST important issue to consider when identifying the target audience for a training program?
An instructor notices that the classroom is extremely hot and several participants report that they are having trouble concentrating on the material. Which of the following is the BEST course of action for the instructor to take?
An instructor is delivering a distance learning class and the instructor is informed that some of the student's computers do not have sound cards. Which of the following should the instructor do?
At which of the following times should student pre-class surveys be completed? (Select TWO)
An instructor has just answered a question from a learner. Which of the following is the NEXT action the instructor should take?
Learners with mechanical mastery are learning a new technology. Which of the following is the MOST effective method?
Which of the following should a trainer do when they realize while they are covering the required training material that many learners appear to be confused?
An instructor is planning the review for a lesson that teaches a specific set of actions to be performed. Which of the following would be the BEST question type for this type of instruction?
When would a hypothetical question be MOST appropriate?
Before and after class, an instructor hears murmurs from students that the course is boring. Which of the following changes can the instructor make to motivate students?
A student informs an instructor about the lack of knowledge the student has on the subject matter. Which of the following would be the BEST questioning technique to find the root of the issue?
A student has been struggling with a lengthy topic. Which of the following is the BEST way to encourage the student?
A student in an online course is feeling overwhelmed by the material that is in the student’s major. The student has also experienced a few life-altering events. Which of the following would be the BEST action to promote the student’s success?
The MOST effective way for a trainer to build rapport with a training audience is to:
During an online course, a trainer posts discussion questions each week. During the trainer’s review of the students’ discussions at the end of the week, the trainer notices many of the posts are off topic. Which of the following actions should the trainer perform?
An organization clearly states they want a high success rate after employees have completed a training course. Which of the following are the BEST methods to facilitate this requirement? (Select TWO).