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CompTIA JK0-017 CompTIA E2C Project+ Certification Exam Exam Practice Test

Demo: 60 questions
Total 402 questions

CompTIA E2C Project+ Certification Exam Questions and Answers

Question 1

The project has an AC of $5,000. Which of the following would be used to determine the budget needed to complete the project?

Options:

A.

ETC

B.

PV

C.

BAC

D.

EAC

Question 2

The project manager has outsourced a call center to a company in another region. The project manager receives reports that customers sometimes cannot hear the instructions given by call center employees. Which of the following is the MOST likely cause of the reports?

Options:

A.

Functional barriers

B.

Language barriers

C.

Technology barriers

D.

Communication preferences

Question 3

A project manager is performing activity sequencing. The project manager is only using start to finish dependencies. Dummy activities are being utilized to define all logical relationships. Which of the following methods is the project manager demonstrating?

Options:

A.

Precedence Diagramming Method (PDM)

B.

Critical Chain Method (CCM)

C.

Arrow Diagramming Method (ADM)

D.

Critical Path Method (CPM)

Question 4

A key stakeholder has asked the project manager to complete the project a week earlier than expected. To accomplish this objective, the project manager will have to ask the project team to work overtime, which will increase the cost of the project. Which of the following should be the NEXT step?

Options:

A.

Ask the key stakeholder for more funding for the project.

B.

Ask the project team to work overtime to finish the project.

C.

Obtain an approved change control document before changing the project schedule.

D.

Agree to complete the project using the new schedule.

Question 5

A project manager is performing activity sequencing with the project team. Each activity is written in a box with arrows linking the boxes according to their dependencies. Which of the following tools is the project manager utilizing?

Options:

A.

Arrow Diagramming Method (ADM)

B.

Precedence Diagramming Method (PDM)

C.

Critical Path Method (CPM)

D.

Critical Chain Method (CCM)

Question 6

A company manager has turned in project objectives, and requests that the project manager start the project immediately. The project manager informs the company manager that the project cannot be started. Which of the following is an appropriate reason for not starting the project?

Options:

A.

Project sponsor approval has not been received.

B.

Projects can only be implemented by upper management.

C.

The project manager already has several ongoing projects.

D.

The project team has not been formed.

Question 7

A project manager is receiving many requests for changes to a project. Which of the following did the project manager fail to complete?

Options:

A.

Proper project team selection

B.

Subject Matter Expert (SME) solicitation

C.

Milestone scheduling

D.

Stakeholder analysis

Question 8

Which of the following is the BEST way to manage stakeholder expectations?

Options:

A.

Provide the stakeholder with a copy of the project charter.

B.

Approve stakeholder requests.

C.

Obtain stakeholder buy-in.

D.

Have the stakeholders complete a change request form.

Question 9

Two employees do not want to work with each other. The project manager tells the employees to perform the tasks or find other employment. Which of the following conflict resolution styles is being used?

Options:

A.

Forcing

B.

Withdrawing

C.

Compromising

D.

Accepting

Question 10

In order to complete the pre-project setup, which of the following is the MOST important task of the project sponsor?

Options:

A.

Obtain funding for the project.

B.

Provide quality review of the deliverables.

C.

Provide leadership to the project team.

D.

Obtain resolution of the application development issues.

Question 11

Communication preferences, cultural differences, and language barriers are BEST described as which of the following?

Options:

A.

Special communication needs of project members

B.

Critical aspects of managing stakeholder expectations

C.

Items within the risk management plan

D.

Reasons for premature project failure / abandonment

Question 12

Which of the following activities are associated with a project kick-off meeting? (Select Two).

Options:

A.

Obtaining a signature on the project charter.

B.

Communicating project goals and objectives.

C.

Communicating work package assignments.

D.

Creating a rough draft of the transition plan.

E.

Communicating stakeholder expectations.

Question 13

The project sponsor has just requested a status report be emailed to all project stakeholders every two weeks. Which of the following documents needs to be updated?

Options:

A.

Communications plan

B.

Quality plan

C.

Stakeholder analysis report

D.

Work Breakdown Structure (WBS)

Question 14

Which of the following would require that the project risk register be updated?

Options:

A.

A qualitative risk analysis is performed

B.

A stakeholder has concerns about material delays

C.

The risk management plan is created

D.

Increased costs for required materials

Question 15

In working with the risk management plan all of the following are ways of dealing with opportunities EXCEPT:

Options:

A.

exploiting.

B.

mitigating.

C.

sharing.

D.

enhancing.

Question 16

Monitoring and controlling project work is a control process function that spans from:

Options:

A.

the creation of the project work plan to the completion of the work breakdown structure (WBS).

B.

project kickoff to the project completion, including documentation of lessons learned.

C.

project kickoff to the project plan generation.

D.

the creation of the project work plan to the completion of the statement of work (SOW)

Question 17

A stakeholder asks the project manager to finish a project early. The project manager should ask the stakeholder to FIRST:

Options:

A.

speak to the other stakeholders to get their opinion.

B.

complete a change request form.

C.

speak to the project sponsor.

D.

consider how this might impact the quality of the product.

Question 18

A project manager has decided to reduce the impact of a possible threat. Which of the following risk response strategies BEST describes this action?

Options:

A.

Avoidance

B.

Exploiting

C.

Mitigation

D.

Acceptance

Question 19

When would a project manager have a closure meeting? (Select Three).

Options:

A.

Stage completion

B.

Task completion

C.

Document completion

D.

Project cancellation

E.

Project completion

F.

Vendor cancellation

Question 20

Which of the following is the correct formula for computing a projects SPI?

Options:

A.

SPI = EV - AC

B.

SPI = EV / PV

C.

SPI = EV - PV

D.

SPI = EV / AC

Question 21

In a highway project 5 miles (8 kilometers) out of the total 15 miles (24 kilometers) have been completed. The BAC is $900,000. Which of the following represents the EV of this project?

Options:

A.

$150,000

B.

$300,000

C.

$450,000

D.

$600,000

Question 22

Two team members refuse to work together and have undermined the project with their constant bickering. The project manager needs both of them to complete the project. The team members meet and agree to work at different times. Which of the following conflict resolution styles is being used?

Options:

A.

Forcing

B.

Smoothing

C.

Confronting

D.

Compromising

Question 23

Which of the following processes incorporates the make-or-buy analysis?

Options:

A.

Procurement management

B.

Risk management

C.

Quality management

D.

Scope management

Question 24

A project manager seeks to implement a change control system. Which of the following elements are essential for this system to be effective? (Select Three).

Options:

A.

Change request form

B.

Sponsor communication

C.

Approval mechanism

D.

Pareto chart

E.

Impact analysis

F.

Earned Value (EV) analysis

Question 25

Quality assurance is performed during which phase of a project?

Options:

A.

During the controlling phase

B.

During both controlling and execution phase

C.

During the execution phase

D.

During the planning phase

Question 26

Which of the following is MOST likely to be included in a communication plan?

Options:

A.

Change request

B.

Risk register

C.

Frequency

D.

Statement of Work (SOW)

Question 27

Which of the following is an important aspect of formal project closure?

Options:

A.

Assign resources to the next project.

B.

Analyze quality and ensure standards are being met.

C.

Document lessons learned for use in future projects.

D.

Modify the WBS to include all the change requests that occurred during the project.

Question 28

Which of the following is a component of a project charter?

Options:

A.

Responsibility assignment matrix

B.

Risk register

C.

Work Breakdown Structure (WBS)

D.

Problem statement

Question 29

Which of the following tools is the BEST to determine the cause of a problem?

Options:

A.

Run chart

B.

Pareto chart

C.

Ishikawa diagram

D.

Histogram

Question 30

Which of the following resource leveling techniques describes schedule compression by performing activities concurrently?

Options:

A.

Exploiting

B.

Crashing

C.

Optimizing

D.

Fast tracking

Question 31

Which of the following is a representation of the amount of money spent on project work at a point in time?

Options:

A.

CV

B.

CPI

C.

EV

D.

AC

Question 32

Which of the following is the correct progression of the project life cycle?

Options:

A.

Planning, initiating, executing, monitoring / controlling, closing

B.

Initiating, planning, executing, monitoring / controlling, closing

C.

Planning, initiating, monitoring / controlling, executing, closing

D.

Initiating, planning, monitoring / controlling, executing, closing

Question 33

An ongoing project requires several parts manufactured at an outside vendor. If the vendor has sufficient quantity and can still ship today, the parts should be received in five days; although in most cases an order of this size requires ten days. Allowing for an upcoming holiday and some potential bad weather the shipment could take up to twenty-one days. Using the PERT method, which of the following is the correct time estimate for a parts delivery?

Options:

A.

10 days

B.

11 days

C.

21 days

D.

36 days

Question 34

Which of the following is used in quality control?

Options:

A.

Pareto chart

B.

RACI matrix

C.

PERT

D.

Issues log

Question 35

Which of the following is a quantitative risk analysis tool or technique?

Options:

A.

Risk register

B.

Decision tree analysis

C.

Probability and impact matrix

D.

Cause and effect diagram

Question 36

Which of the following is a characteristic of a project charter?

Options:

A.

Issued by the project manager with support from the project sponsor.

B.

Links the project to the on-going work of the organization through a business plan.

C.

Formally recognizes the existence or establishment of the project.

D.

Provides low-level requirements for the project.

Question 37

A Pareto diagram focuses attention on which of the following?

Options:

A.

Identifying the stage of failure during the process

B.

Predicting future problems based on historic results

C.

Checking for variances in quality over time

D.

Locating defects with the highest occurrence

Question 38

The change control board has requested that a project manager evaluate the impact of a major change request that will affect the timetable of several work-packages. Which of the following actions should the project manager undertake FIRST?

Options:

A.

Create a modified version of the project schedule applying the critical path method.

B.

Call a project team meeting to use combined expert judgment to accept or reject the change request.

C.

Create a Pareto chart for the outputs from the specific work-packages identified by the change control board.

D.

Crash the schedule to meet the original deadlines.

Question 39

Which of the following is the FINAL step in the pre-project setup phase?

Options:

A.

Obtain signed approval of the project charter.

B.

Obtain signed approval of the statement of work (SOW).

C.

Conduct a feasibility analysis for the project.

D.

Create the work breakdown structure (WBS).

Question 40

Which of the following is the method for determining the critical path of a project?

Options:

A.

Determine the BAC of a project and the AC at completion; calculate the difference.

B.

Examine the project schedule and determine the two most critical milestones; then calculate the total time from the start of the first determined milestone to the end of the second.

C.

Examine the project schedule and place all scheduled activities on one time-line, regardless as to whether they are being implemented in parallel. Then calculate the total time taken.

D.

Examine the project schedule and calculate the total time taken for all scheduled activities, from commencement of the project to closure, with zero float.

Question 41

Various technologies exist to complete a project, but the project manager is not well versed in these technologies. Which of the following can the project manager initiate to assist with the decision?

Options:

A.

A Statement of Work (SOW)

B.

A project needs assessment

C.

A vendor contract

D.

A Request for Proposal (RFP)

Question 42

Pareto charts helps the project manager with which of the following?

Options:

A.

Determine if a process will be experiencing difficulties.

B.

Focus on creative thinking.

C.

Explore required future events.

D.

Focus on the most critical issues to improve quality.

Question 43

A team member on a project uncovers a minor risk with the quality of a purchased component. The team uses their combined expert judgment to determine that the risk to the deliverable is very low. Which of the following is the MOST likely action the project manager should take?

Options:

A.

Issue a change request to the change control board to select a different vendor from the qualified sellers list and request early termination of the current vendors contract.

B.

Call a project team meeting to discuss the risk and communicate the issue directly with the project sponsor.

C.

Contact the vendor and request a thorough review of the products architecture.

D.

Document the risk in the risk register, accept it and refer to the agreed vendor contracts for methods of raising the issue with the vendor.

Question 44

Which of the following is found in project closure documentation?

Options:

A.

Updated communications plan

B.

Quality baseline

C.

Responsibility assignment matrix

D.

Transition plan

Question 45

Crashing a schedule involves which of the following?

Options:

A.

Performing a re-baseline of the project schedule

B.

Performing critical path activities simultaneously

C.

Adding resources to critical path activities

D.

Estimating the earned value of the project activities

Question 46

Which of the following describes the point in time when resources can be assigned to scheduled tasks?

Options:

A.

When the project statement of work (SOW) has been created

B.

When the project deliverables have been defined

C.

When the work breakdown structure (WBS) is decomposed into work packages

D.

When the project WBS dictionary has been created

Question 47

Given the following information: Pessimistic estimate is 30 days Most Likely estimate is 15 days Optimistic estimate is 10 days Which of the following is the expected duration for this scheduled activity?

Options:

A.

11 days

B.

17 days

C.

25 days

D.

29 days

Question 48

A stakeholder has determined the need to update their payroll method with a new system. Which of the following is the FIRST activity the corporation should perform?

Options:

A.

Conduct a feasibility study.

B.

Determine the justification of the project.

C.

Obtain a preliminary review by the project selection committee.

D.

Determine if the project is in alignment with the companys strategic plan.

Question 49

A project manager is informed that material expenditures will increase. Which of the following documents should be referenced to address this increase?

Options:

A.

Work Breakdown Structure (WBS)

B.

Cost management plan

C.

Approved project charter

D.

Project scope document

Question 50

A project can be defined as which of the following?

Options:

A.

A high level cost estimate

B.

An ongoing work assignment

C.

A temporary endeavor with unlimited time or cost for completion

D.

A temporary endeavor limited by time or cost

Question 51

A product has been sent to an outside vendor for testing. During their testing it was determined that the product is not meeting the quality standards. The project manager scheduled a meeting to review their findings. Which of the following BEST describes this situation?

Options:

A.

Quality assurance

B.

Quality control

C.

Quality analysis

D.

Quality planning

Question 52

Which of the following is included in the project scope document? (Select Two).

Options:

A.

Quality metrics

B.

Work packages

C.

Assumptions

D.

Constraints

E.

Resource requirements

Question 53

Which of the following are created using information contained in the work breakdown structure (WBS)? (Select Two).

Options:

A.

Project scope statement

B.

Project statement of work

C.

Project charter

D.

Project activity estimates

E.

Project resource estimates

Question 54

A project manager is performing activity sequencing using the arrow diagramming method (ADM). Which of the following is true of ADM?

Options:

A.

ADM can only represent finish to start dependencies.

B.

ADM cannot represent multiple successor activities.

C.

ADM can only represent activities that are on the critical path.

D.

ADM uses boxes representing activities, and arrows to represent dependencies.

Question 55

Which of the following represents the appropriate order of an effective change management process?

Options:

A.

Identify change, perform impact analysis, approve or deny change, update applicable project plan components, document change.

B.

Identify change, document change, perform impact analysis, approve or deny change, update applicable project plan components.

C.

Identify change, document change, perform impact analysis, update applicable project plan components, approve or deny change.

D.

Identify change, document change, approve or deny change, perform impact analysis, update applicable project plan components.

Question 56

Which of the following techniques can a project manager use to assist with quality planning? (Select Three).

Options:

A.

Peer review

B.

Critical Chain Method (CCM)

C.

Inspection

D.

Performance Evaluation and Review Technique (PERT)

E.

Work Breakdown Structure (WBS)

F.

Benchmarking

Question 57

A project manager is reviewing the ownership, date, and the necessary training for a deliverable. Which of the following documents would include this information?

Options:

A.

Transition plan

B.

Quality plan

C.

Change Control plan

D.

Procurement plan

Question 58

A project budget has been reduced by 10 percent, but the project has a critical deadline. Which of the following should the project manager do FIRST to complete the project on time?

Options:

A.

Lower the quality standards for the finished product.

B.

Analyze the impact of the change.

C.

Eliminate 10 percent of the projects resources.

D.

Document the approved change request.

Question 59

Two members of a team have had difficulty working together in the past. Which of the following should the project manager do to facilitate communication between the team members?

Options:

A.

Discuss the problem at the next project meeting and have the team members find a solution.

B.

Evaluate both members and replace the least important member.

C.

Speak with both team members and address concerns.

D.

Dismiss both team members and replace them with new members.

Question 60

Which of the following quality control tools illustrates the various factors that may be linked to potential problems or effects?

Options:

A.

Ishikawa diagram

B.

Histogram

C.

Run chart

D.

Scatter diagram

Demo: 60 questions
Total 402 questions