Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates.
Which of the following should a technician recommend to BEST accommodate Ann’s needs?
A network administrator must install a device that will proactively stop outside attacks from reaching the LAN.
Which of the following devices would BEST meet the organization’s needs?
A technician is hired to install network cable in a crawl space running the length of a hallway. To do so without a fire code violation, which of the following types of cable should the technician run?
In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?
An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office.
Which of the following would be the BEST recommendation?
An engineer is working at a remote site that does not have Internet access. Which of the following features should the engineer use to connect a laptop to the Internet if hotspot functionality is unavailable?
A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources. Which of the following is the MOST likely cause of the issue?
A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable.
Which of the following should the technician do NEXT to troubleshoot this problem?
Which of the following terminates a coaxial cable?
Which of the following is the main purpose of the +5VSB output of a power supply?
A customer contacts the help disk stating a laptop does not remain charged for more than 30 minutes and will not charge more than 15%. Which of the following components are the MOST likely causes the issue? (Select three.)
Which of the following peripheral types is MOST likely to be used to input actions into a PC?
A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128 GB of memory is recognized by the OS and the BIOS. The technician decides to upgrade to the latest version of the firmware on the system, which does not help. Next, the technician installs the memory in sets of 64GB at a time. Each individual set of 64GB is fully recognized by the server.
Which of the following will not allow the server to recognize all of the memory installed at the same time?
Which of the following is the MOST likely cause for a network PC to have an APIPA address?
Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps throughput at the lowest price point?
A customer is using a cloud storage program that maintains a copy of local file on the cloud storage servers. The WF network is not very fast, and the customer users bandwidth intensive video streaming all day. Which of the following parameters should be adjust to keep the cloud storage program from using too much bandwidth?
A technician would like to install an internal storage drive for a computer. Which of the following cable connectors would MOST likely be used to transfer data? (Select TWO).
A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate connections for the technician to use?
Which of the following devices can be used to connect multiple devices within broadcasting to every network port?
Multiple users report that the network printer, which is connected through the print server, is not printing.
Which of the following should a technician do FIRST to remedy this situation?
A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens.
Which of the following will resolve the issue?
Which of the following Internet connection types often terminates at a switching center and then requires the use of a different media for the last mile to the customer?
The ability for new computers to be automatically connected to the network is provided by the:
Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to resolve the issue?
An employee’s mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used. Which of the following should the technician perform FIRST to resolve the issue?
A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall. Which of the following should the network administrator do NEXT?
Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?
A technician manually configured the wireless connection on the Chief Information Officer’s (ClO’s) new laptop so it can communicate with the network at the office The CIO now is having trouble connecting to a guest WiFi hotspot While the device has a gateway address and says it is connected, the CIO cannot access company email Which of the following would BEST resolve the issue?
Several company users are frequently forgetting passwords for their mobile devices and applications.
Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?
Which of the following allows for the BEST cellular data connections under optimal conditions?
Joe, an Android smartphone user Installs a 64GB microSD card because he has been receiving messages about low storage space Despite the additional storage showing as available, the messages persist Which ol the following actions should Joe take NEXT to resolve the issue? (Select TWO)
An engineering company is experiencing issues When accessing multi-gigabyte files from their local drives. It can take a very long time to access the files but once they are opened speeds are acceptable. Which of the following recommendations will a technician MOST likely make?
A technician is upgrading the memory in a workstation. While the case is open the technician cleans out all the dust that has accumulated around the components The technician installs the memory and then attempts to boot the system, but the system gets stuck while displaying the following message
Boot media not found
Which of the following will MOST likely fix the issue and allow the system to boot properly?
A technician is working on a PC that randomly crashes The PC is configured with multiple RAM modules, and the technician determines the RAM is causing the crashes Which of the following is the BEST way to solve the issue while minimizing the cost of repair?
A user received a new workstation but is unable to print successfully to the shared network printer. Other users are able to print without issues. Some recent OS updates were applied to the workstation, and all other services are working fine. The technician checks the printer's properties and notices it is configured for LPT1. Which of the following should be performed NEXT to troubleshoot the issue?
A software development team is installing a VM on a Linux desktop so the following can be tested:
• An ARM system
• 2G6RAM
• Ethernet with peer visibility
• Two USB pons
• A graphic desktop
• A custom read sales application
Which of the following describes the MOST likely purpose ot this VM?
An administrator notices the RAID 5 array is reporting a degraded health message. It contains three HDDs. A technician replaces the faulty HDD with a new one. but users then report access to the fileshare is not as fast as it used to be. Which of the following is MOST likely preventing the RAID array from operating optimally?
A technician is troubleshooting a computer that will not boot to the OS. There is a loud clicking noise coming from inside the computer, and the fans are running at maximum speed. Which of the following is MOST likely the issue?
Which of the following connector types does not require a specific orientation?
Which of the following cloud service models is hosted email an example of?
A technician is installing and configuring a storage array on a Windows server .There are four disk slots available, and the only requirement is that the RAID array survives the loss of two drives. Which of the following RAID levels should be used?
A charging pad for a mobile device is no longer working and needs to be replaced. Until then, which of the following alternatives can be used to charge the mobile device?
A user's workstation no longer boots A technician arrives and confirms the workstation will not boot, and while troubleshooting notices a burning smell coming from the chassis of the workstation The technician replaces the power cable and tries to boot again, but the smell returns and the machine does not boot Which of the following components MOST likely needs to be replaced?
In a server room, a technology that physically connects multiple servers so they can share a single set of input devices and a display is called a
A customer wants to upgrade a desktop CPU to be able to play high-end games Which of the following will be required for the upgrade? (Select THREE)
A A fan
B. A Mini-ATX case
C. Shielded cable
D. A heat sink
E. An expansion slot
F. Thermal paste
G. A riser card
A customer works from home and uses business applications on a basic workstation. The customer wants to
turn the workstation into a gaming workstation. Which of the following components would need to be installed to
accomplish this task?
A technician has been asked to find a productivity application that will store data in a single-tenant environment Which of the following cloud models should the technician recommend?
A laptop is being upgraded. The machine currently has 4GB LPDDR3 soldered to the motherboard and one available RAM slot. Which of the following chips should be selected to upgrade the laptop?
A technician is setting up a multifunction printer in an enterprise Users of this device regulatory print documents containing PII. Which of the following settings has the GREATEST security implications for the technician to consider?
An organization has approximately 70 computers on site and a mix of staff that includes designers and architects. The organization uses programs that are heavy on graphic- and process-intensive applications that require high
network bandwidth. A technician needs to design and configure a client -side virtualization solution that best addresses the organization's requirements. Which of the following are required to allow client-side virtualization in this
scenario? (Select TWO).
Joe, a user has a laptop that will not power on. After leaving it in the charger for eight hours, the system still fails to power on. Joe calls a technician to diagnose the issue He mentions that he added more RAM to the device two weeks ago but used the laptop several times before this issue occurred When the technician presses the power button to turn on the laptop, the fans do not turn on. and there is no sign of lights or any other activity Which of the following should the technician attempt FIRST?
A SOHO wants to reduce printing costs. Which of the following forced configurations would BEST accomplish this goal?
A technician for a cable provider is setting up high-speed Internet service at a residential customer's home. The type of cabling the technician will use to connect from the outside pole into the customer's home is MOST likely:
A client needs an MFD to be configured wirelessly to support an office. Access to copying should be restricted to employees; however, all users should be permitted to print from iOS devices. Which of the following should a technician configure to allow this to happen? (Choose two.)
A technician is troubleshooting Internet connectivity issues at a small office. The office is using standard
wireless access points, and all clients are connected wirelessly. When troubleshooting one of the clients, the technician notices the IP address is 169.254.0.23. Which of the following is MOST likely the cause of the issues?
Which of the following cables can carry both a digital and an analog signal?
While on a business trip, an employee's laptop battery is draining more quickly than usual. The employee is using a 4G connection to work remotely. Which of the following battery-consuming features should the employee configure temporarily to conserve the MOST battery life and continue to work as usual?
A user reports a corporate computer, which was recently moved, can no longer print to the default printer. A technician verifies all the cables are connected, power cycles the printer, and restarts the PC but still cannot print to the default printer. The technician notices an identical printer in Devices and Printers that ends with (copy1). The (copyl) printer prints without issue. Which of the following MOST likely caused the issue when the computer was moved?
Which of the following would enable an IP address to be translated Into common language format?
A technician creates a VM in a public cloud to test a new application and then deletes the VM when finished. Which of the following BEST describes this type of cloud environment?
Which of the following is a type of reversible connector?
A user received the following error message while trying to access a shared drive: Network Path was Not Found. Which of the following should be performed to resolve the issue? (Select TWO).
Which of the following has a P4 connector to provide a 12V output?
A company is terminating Cat 6 wiring at a 110 block.
Which of the following should be used?
A bank employee contacts the help desk for assistance with setting up a new computer. Which of the following peripherals will the technician MOST likely install alongside the device? (Select TWO)
A technician needs to connect a user to a network share on the server Which of the following ports should the technician allow through the firewall?
A corporation maintains an active social media presence by constantly uploading audio and video. The corporation also regularly hosts video conferences, but attendees are reporting buffering during their telecast.
Which of the following should the IT department do to improve the ability to attend video conferences without interruption?
A technician wants the number of virtual machines hosting a web application in the public cloud environment to scale based on real-time traffic on the website.
Which of the following should the technician configure?
A systems administrator is troubleshooting a database server on a company LAN. Users are unable to run any database applications, but all workstations can ping the server with normal latency. Which of the following should the technician do NEXT to resolve the issue while adhering to best practices?
A company wants to use thin clients to run all the common business applications it uses. The users need to share files and have a common email domain.
Which of the following cloud concepts should a technician recommend?
Which of the following server types caches previously visited web pages for faster access in the future?
A laser printer in a SOHO is experiencing frequent jams. The printer has been reliable in the past After installing a maintenance kit. the issue persists Which of the following is the MOST likely cause of the
A developer downloaded and installed a new VM on a hypervisor to test a piece of software following the release of an OS patch. After installing the VM. the developer is unable to download updates from the vendor. Which of the following should the developer check?
A user’s personal laptop has been behaving erratically for the past month. Today, however, the user cannot perform any work on the laptop, as the device locks up immediately after logging on. Believing the issue to be a
malware infection, a technician takes the laptop back to the workbench for additional tests and diagnostics. A full-system malware scan returns inconclusive results. The user reports only new software installations have
been made to the laptop.
Following best practice methodologies, which of the following should the technician perform NEXT to resolve the problem?
A client brings in a smartphone with a cracked screen to be repaired During the repair process, the technician places the screws in a small container to prevent losing them. The technician tests the replacement screen to ensure it works properly before dosing the device. Once the device is back together however it does not power on. The technician disassembles the device once again to test the screen and finds it has shorted out Which of the following disassembly procedures should the technician have followed to prevent this from occurring?
A user notices the system clock is changed every morning. The computer is shut down daily. A technician checks the time zone and finds it is correct, and then checks the BIOS settings and finds the time to be incorrect. Which of the following is MOST likely the problem?
Ann, a user, reports she cannot view any emails from last year on her new smartphone. A technician checks Ann's webmail and confirms emails are present in the Inbox on the account, but they are not available on her phone. The email server settings are configured correctly on the phone. Which of the following steps should resolve the problem?
Which of the following is considered a connectionless protocol?
Which of the following network servers would be MOST useful in translating a URL into an IP address?
A technician Is building out a small retail shop. The owner wants an the cash registers to remote Into a server in the back of the shop rather than running an OS locally. Which of the following should the technician install for the registers?
A customer purchased a new laptop and wants to upgrade its storage space. The customer is having difficulty Identifying the hard drive in the unit. There does not appear to be a place for a 2 5in drive, but something similar in size to a stick of RAM is screwed in parallel to the motherboard. Which of the following drives does the customer need to purchase to upgrade the storage?
A SOHO user wants a multifunction device to be set up for the office printer. Additionally, scanning and fax capability must be set up for office employees only. Guest WiFi access will open.
Which of the following configuration changes will BEST meet the user’s request? (Choose two.)
An executive assistant needs a new computer, and it must have the following features
• Very small footprint and minimal power use
• Automatic backup
• Option to rapidly increase memory and available resources
• Ability to print and access network and cloud resources
Which of the following computer types would BEST meet these requirements?
The wireless feature of a user's laptop has stopped working. A technician replaces the wireless card, but the wireless range is now very limited. The technician removes the case. Which of the following should the technician do NEXT?
Which of the following can be used to manage a smart thermostat?
When a customer types on a laptop keyboard, the mouse cursor sometimes jumps to random places. Which of the following configuration changes should resolve the Issue?
A technician deploys a new laptop lo Ann. a user, who travels frequently and uses a Bluetooth mouse. Ann reports that while typing on the keyboard, the mouse pointer randomly moves around and selects things she did not intentionally click on. Which of the following should the technician check NEXT to resolve this issue?
A technician wants to build a computer with the largest possible motherboard size for maximum expandability Which of the following form factors would BEST enable this requirement?
The OS on a user's computer will not load. The day before, the user received a BSOD a couple of times that contained S.MAR.T. errors, and the computer was performing very slowly. Which of the following is the MOST likely cause of the issue?
A technician is troubleshooting a faulty motherboard that will not power on. The technician cannot hear any beeps, and the LEDs are off. Additionally, the technician smells smoke and then disconnects
the power. Which of the following actions should the technician take NEXT?
A technician recently set up a VM on a client PC to create and test software. The technician has since discovered the virtual environment has no external connectivity. The technician verifies the host has an Internet connection. Which of the following should the technician do NEXT to resolve the issue?
When installing three 2.4GHz access points in close proximity, which of the following channel selections would be BEST?
A user’s laptop is making a loud clicking noise, and the battery life is shorter than expected. Which of the following storage options would a technician MOST likely install to address the user's issues?
The engineering department has requested a new laptop with an Intel i7 Quad-Core and 32GB of RAM. Which of the following are the correct type of RAM and the form factor for this laptop?
A user's monitor is not displaying video. A technician checks the power to the monitor and sees the power light is lit. Which of the following should the technician do NEXT?
A power supply with a 24-pin connector is used natively on:
A technician is troubleshooting a PC that will not boot The case fans run when the power is switched on, but the PC will not POST, and there is no signal to the monitor The technician opens the case and notices several capacitors appear swollen Which of the following is the MOST Likely reason why the PC will not boot?
A customer has procured extra money in the budget for a new server The customer wants to update the infrastructure so devices will be matched against a database of company assets and allowed or denied access to resources on the network Which of the following server types should a technician install?
Joe, a user, dropped his laptop right before a company webinar. During the webinar, the other participants could hear but not see Joe. A technician ran system diagnostics and verified the camera was enabled. Replacing which of the following will MOST likely resolve the issue?
A user's mobile device screen is hard to see during the day. but the user can see it clearly at night Which of the following should a technician do FIRST to resolve this issue?
A customer wants to purchase a single device that can route traffic, perform firewall and forwarding functions, and inspect incoming packets for malicious software. Which of the following should a technician recommend?
A visitor tried to connect a device to a company's guest WiFi network but was unable to find the network name, even though other WiFi networks were visible. A technician is able to connect the visitor's?
device to the guest WiFi network after doing some troubleshooting. Which of the following should the technician explain to the visitor?
A technician just installed and configured a replacement desktop at the front desk of an office After installing the manufacturer's universal print driver for a laser multifunction printer, the technician notices the test print yields a page full of garbled characters The technician power cycles the printer and the desktop, but the issue remains The desktop is able to print to a color inkjet in another part of the office with no issues Which of the following should the technician attempt to resolve the issue?
Ann, a technician, is examining a video projector that consistently produces a very dim image. Ann tries to adjust the brightness, but it does not resolve the issue. Which of the following actions will MOST likely fix the issue?
A technician needs to purchase the maximum amount of RAM for a virtualization server. The server has two processors, and it has eight slots per processor with a maximum capacity of 128GB of quadchannel memory. Which of the following is the BEST option for the technician to purchase?
Which of the following can be used to collect and read the data that is generated by event error messages from several servers centrally?
A technician needs to convert an existing workstation to host several virtual test computers and servers. Which of the following must be installed and configured on the workstation before any virtual computers can be installed?
A network technician needs to run a Cat 6 cable to a patch panel in the wiring closet. The cable has already been cut to length and twisted pairs are exposed Which of the following tools should the technician use to complete the task?
An organization recently implemented a VDI and would like to purchase inexpensive all-in-one devices that access the VDI. Which of the following would a technician MOST likely recommend to the organization?
Which of the following devices passes traffic between two different subnets?
A technician is configuring a new IAN for a client. The technician deploys a DHCP sewer with the following settings
Alter the technician adds clients to the LAN, none of them can contact the Internet which of the following is the MOST likely cause of this issue?
A research and development department is upgrading a desktop application for its engineers. The files and data are stored on the server and checked out. Design work is performed on the desktop and then checked back in to the server. Which of the following types of applications is this an example of?
A customer wants to synchronize mobile data but is concerned that it might be readily available to other devices no matter the location. Which of the following is the BEST method for the customer to use?