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BCS MBP18 BCS Practitioner Certificate in Modelling Business Processes 2018 Exam Practice Test

Demo: 6 questions
Total 40 questions

BCS Practitioner Certificate in Modelling Business Processes 2018 Questions and Answers

Question 1

A record company is implementing a new system to replace an existing legacy system. The project has challenging as the new system must be implemented before support for the existing system is withdrawn. The business users have been involvedthroughoutthe project and their confidence in the new system is high.

Which implementation approach is the LEAST appropriate in this situation?

Options:

A.

Pilot

B.

Phased

C.

Direct changeover

D.

Parallel running.

Question 2

A new project has been commissioned within an organisation's finance department. The assigned business analyst has decided to produce a functional view model to help him understand the department's work-Modeling the functional view of the finance department is advantageous, as it does which of the following ?

Options:

A.

Clarities who reports to who in the finance department

B.

Shows how the finance department interacts with other departments

C.

Illustrates how processes work from beginning to end

D.

Explains how the finance department reacts to external events

Question 3

A sports club rents out its playing field, the name tor this business process is 'book playing field'. If the playing field is available, the booking is accepted and the following steps are immediately undertaken by a staff member

1. Details of the booking are recorded on the club's computer system;

2. A new hooking record is created (manual record).

3. The amount of the deposit taken is recorded on the booking record (manual record);

4. The staff member records the booking on a planning chart (manual record),

5. An electronic booking confirmation is automatically sent to the customer,

6. A copy of the booking record is sent to the club manager (manual record)

How SHOULD these steps be reflected on the swimlane for the business process 'book playing field?

Options:

A.

Steps 1 and 2 will be in one task, steps 3. 4, 5 and 6 will be shown as separate tasks.

B.

All steps will be shown as separate tasks

C.

All steps will be included within one single task

D.

Steps 1 and 2 will be in one task, steps 3 and 4 will be in a second task, steps 5 and 6 will be in a third task

Question 4

A company’s electronic content management system was implemented last year, a business analyst has now been brought in to assess the business benefits of the system.

The analyst learnt that the project’s business case wasprimarily built around the efficiency that paperless order processing would bring and that the project went well, but the expected business benefit have not all been realized. In the course of an investigation, it was found that the sales team are continuing to out hard copies of customer order.

Which element of POPIT did the project not fully consider?

Options:

A.

Processes.

B.

Information and Technology

C.

People.

D.

Organisation

Question 5

What is NOT clear from the following fragment of a business process model?

Options:

A.

The payment is required before the coffee is made.

B.

The initiating business event is Order Coffee.

C.

The cashier instructs the barista.

D.

The barista gives the coffee to the customer

Question 6

Some airlines have introduced new routes from an airport and the number of passengers has risen by 20% in the last 3 weeks. This number is expected to further increase as competition is forcing fares down

Airport management is anticipating issues within the terminal as the number of passengers increases. There have been several meetings and it has been decided that the current passenger approach is still suitable, although it will take on more staff to work in both departures (particularly at check out and security) and in arrivals (particularly in baggage handling)

What performance issue is this MOST likely to address?

Options:

A.

Bottlenecks.

B.

Duplication of work.

C.

Redundancy

D.

Hand offs.

Demo: 6 questions
Total 40 questions