A supervisor with administrative user privileges requires access to create and delete skillsets through the configuration component.
Where are the create and delete permissions assigned?
Refer to the exhibit.
According to the User Definition for Susan Gordon shown in the exhibit, which statement regarding her capabilities is correct?
When agents finish with a call, and if there are calls waiting, the next call rings immediately on the agent's telephone set. The supervisor would like the agents to have 30 seconds before the next call is presented to the agent.
Which call presentation class option is needed to accomplish this requirement?
When using a host block within a call flow, to what does the Provider ID value refer?
An administrator creating a flow application realizes that a skillset required for the application has not been created.
Which statement about adding the skillset is true?
A customer with Avaya Aura® Contact Center (AACC) Manager Server would like to view the differences between the data in the Local View and the data in the Contact Center View, arid then resolve the differences so that both views contain the same data.
Which view enables this feature?
A customer with Avaya Aura® Contact Center (AACC) will use the Contact Router for all calls entering the system.
What is one function of the Contact Router?
A customer with Avaya Aura® Contact Center (AACC) is creating an application flow using a Queue block. This block can be given a unique name Lo identify it on the flow-Under which tab on the Queue block would the name of the block be assigned?
A customer with Avaya Aura® Contact Center (AACC) Orchestration Designer opens the Contact Router for the first time by right clicking the Master Script.
Which options are available?